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Remote Application Support Jobs in Portland, OR (NOW HIRING)

Robert Half is seeking an Application Support Analyst to provide remote support for end users of the Homecare Homebase (HCHB) Electronic Health Record (EHR) system. This position is 100% Remote and ...

Field Application Engineer '27

Portland, OR · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Product Support Specialist

Portland, OR · On-site +1

$65K - $75K/yr

Ability to work independently, collaborate, and communicate effectively from a remote office This ... application to offer. * Apply by sending an email to support_jobs@membean.com with your resume and ...

Support for Wellness & Professional Growth: We provide a wellness and professional development ... Application Review: We'll promptly review your application to ensure you meet the minimum ...

Be Seen First

... support, and opportunity to help you grow. We're looking for motivated individuals who enjoy ... application today. Qualified candidates selected to move forward in the hiring process will be ...

Be Seen First

... support, and opportunity to help you grow. We're looking for motivated individuals who enjoy ... application today. Qualified candidates selected to move forward in the hiring process will be ...

Be Seen First

... support, and opportunity to help you grow. We're looking for motivated individuals who enjoy ... application today. Qualified candidates selected to move forward in the hiring process will be ...

Psychiatrist (Remote)

Hillsboro, OR · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Psychiatrist (Remote)

Portland, OR · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Psychiatrist (Remote)

Vancouver, WA · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Support for Wellness & Professional Growth: We provide a wellness and professional development ... Application Review: We'll promptly review your application to ensure you meet the minimum ...

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Showing results 1-20

Remote Application Support information

See Portland, OR salary details

$32.9K

$170.9K

$218.5K

How much do remote application support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote application support in Portland, OR is $170,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,400.00 and $217,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are popular job titles related to Remote Application Support jobs in Portland, OR? For Remote Application Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Portland, OR look for? The top searched job categories for Remote Application Support jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Application Support jobs? Cities near Portland, OR with the most Remote Application Support job openings:
Infographic showing various Remote Application Support job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $170,942 per year, or $82.2 per hour.

On-Site Application Support Technician

Pacific Office Automation

Beaverton, OR • On-site, Remote

$19 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

211th of 359 rated logistics


Job description

Application Support Technician

Pay: $19$21/hour (DOE)
Location: Beaverton, OR or Phoenix, AZ


About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the United States. Since 1976, weve grown to over 30 branches across 10 western states and built strong partnerships with leading manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

We offer a collaborative, growth-focused environment with strong benefits, ongoing training, and long-term career opportunities. At POA, every voice matters, and we are committed to helping our employees succeed.


Position Overview

We are seeking a Application Support Technician to join our Beaverton or Phoenix office. In this role, you will install, support, and troubleshoot managed print services software (Remote Monitoring Services) for both internal teams and external clients.

This position is ideal for someone who is technically inclined, customer-focused, and comfortable working both independently and as part of a team. This role provides direct assistance to external clients, contract administrators, and sales representatives. The ideal candidate is technically minded, proactive, customer focused, and able to work both independently and collaboratively within a team.


Key Responsibilities

  • Install, configure, and maintain remote monitoring software for clients

  • Troubleshoot software and connectivity issues for internal and external users
  • Provide timely support via phone, email, and ticketing system
  • Document troubleshooting steps and resolutions in CRM
  • Collaborate with development teams on system improvements
  • Perform routine system maintenance and monitoring
  • Complete MPS Monitor training within 30 days
  • Work toward team goals, KPIs, and technical certifications

Qualifications

  • Associates degree or higher and 1+ year of customer service experience

  • 12 years of help desk or technical support experience
  • Strong communication and customer service skills
  • Basic knowledge of networking and database concepts
  • Proficiency in Microsoft Windows and MS Office (Outlook, Word, Excel)
  • Strong organization, attention to detail, and problem-solving skills
  • Ability to work independently and in a team environment

Preferred:

  • Microsoft SQL experience
  • Windows Server experience

What We Offer

  • Career growth and advancement opportunities

  • Collaborative, team-oriented environment
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • PTO, vacation, and sick leave
  • FSA/HSA options

Equal Opportunity Employer

Pacific Office Automation is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration without regard to protected status.


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