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Remote Application Support Jobs in Portland, OR (NOW HIRING)

Aston Carter

Inside Sales -Remote

Portland, OR · On-site +1

$31/hr

Support delivery stations in Salem and Hillsboro, Oregon, with sales and partner development ... Application Deadline This position is anticipated to close on Aug 6, 2026. About Aston Carter Aston ...

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Showing results 21-40

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Portland, OR

Remote Application Support information

See Portland, OR salary details

$32.9K

$170.9K

$218.5K

How much do remote application support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote application support in Portland, OR is $170,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,400.00 and $217,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are popular job titles related to Remote Application Support jobs in Portland, OR? For Remote Application Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Portland, OR look for? The top searched job categories for Remote Application Support jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Application Support jobs? Cities near Portland, OR with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $170,942 per year, or $82.2 per hour.

IAM Security Specialist - Remote

BizTek People, Inc. | APA International Placement Consultants

Portland, OR • On-site, Remote

Contractor

Posted 7 days ago

Job description


Title: IAM Security Specialist
Duration: 12 Months
Location: 100% Remote
Overview
Our client is seeking an IAM Security Specialist to support identity governance, access management, and compliance initiatives utilizing SailPoint Identity Security Cloud (ISC). This role will support enhancements to the identity governance program, including identity lifecycle management, application integrations, access governance, role management, SOX reporting, Machine Identity Security, and automation of identity-related processes.
The resource will work closely with Cybersecurity & Compliance, Infrastructure, Enterprise Applications, and business stakeholders to improve identity governance capabilities and operational efficiency.
Scope
The resource will support planning, implementation, and operational readiness activities related to:
  • Enhance administration andconfigurations of SailPoint Identity Security Cloud (ISC)
  • Implement new SOX-relatedreporting and access governance capabilities, including reporting ofelevated and privileged access
  • Implement Machine IdentitySecurity capabilities, including discovery, classification, governance,ownership management, and certification of non-human identities
  • Enhance identity lifecyclemanagement processes, including onboarding, transfers, role changes,leaves of absence, and offboarding activities.
  • Develop scalableand sustainable SailPoint workflows, automation, certifications,access reviews, and provisioning processes
  • Support development of RoleBased Access Control (RBAC), role governance, and entitlement managementinitiatives
  • Implement and enhanceSailPoint application integrations, connectors, identity sources, andMicrosoft Entra ID integrations.
  • Improve identity dataquality, account correlation, and governance of uncorrelatedaccounts.
  • Support new applicationonboarding, integration testing, deployment, operational readiness, andtransition activities.
  • Collaborate with technicaland business stakeholders to define requirements, validate solutions, andsupport adoption of IAM capabilities.
  • Enhance audit activities,governance processes, documentation requirements, and change managementprocedures.

Deliverables
  • SailPoint ISC configurationenhancements and operational improvements
  • Update SOX access governancereporting, elevated access reporting, certification reporting, and auditsupport documentation
  • Machine Identity Securitygovernance processes, ownership models, certification procedures, andsupporting documentation
  • Identity lifecycle managementsolutions supporting onboarding, role changes, transfers, andoffboarding
  • RBAC, entitlement governance,certification, and access review process improvements
  • SailPoint integrations,connector configurations, workflow automations, and application onboardingdeliverables
  • Data quality improvements,account correlation enhancements, and remediationrecommendations.
  • Runbooks, technicaldocumentation, knowledge transfer materials, and operational transitiondeliverables.
  • Implementation and testingconsultation with Cybersecurity & Compliance, IAM, EnterpriseApplications, Infrastructure, Network, Enterprise Architecture, andbusiness teams, following established change management policies andprocedures.

Requirements
Key Skills and Qualifications
  • 4+ years of Identity andAccess Management (IAM), Identity Governance and Administration (IGA), orcybersecurity experience.
  • Hands-on administration andconfiguration experience with SailPoint Identity Security Cloud (ISC),SailPoint IdentityNow, or SailPoint IdentityIQ
  • Experience supportingidentity lifecycle management, provisioning, deprovisioning, accessreviews, certifications, and access governance processes
  • Experience developingSailPoint workflows, automations, reports, and integrations
  • Experience with applicationonboarding, connector configuration, identity source integration, andentitlement management
  • Experience with RBAC, rolegovernance, access modeling, or role mining initiatives
  • Experience supporting SOXaccess controls, compliance reporting, audit activities, or certificationcampaigns
  • Experience managing serviceaccounts, privileged accounts, machine identities, and non-human identitygovernance processes
  • Familiarity with MicrosoftEntra ID administration and directory services integration
  • Experience analyzing identitydata quality, account correlation, and access governanceissues.
  • Experience developingtechnical documentation, runbooks, governance procedures, and operationalprocesses.
  • Strong analytical,troubleshooting, communication, and cross-functional collaborationskills.
  • Ability to lead work effortswith minimal supervision, work through ambiguity, and drive deliverablesto completion

Apply