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Technical Support Analyst Remote Jobs in Portland, OR

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EHR Support Analyst

Portland, OR · Remote

$36.38 - $40.15/hr

The Electronic Health Record (EHR) Support Analyst (ESA) provides technical, operational, and ... both remote and on-site assistance to clinical and administrative staff. * Troubleshoot EHR and ...

ABB

VFD Technical Support Specialist

Portland, OR · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Amat

Technical Support Engineer (TSE) MDP

Beaverton, OR · On-site +1

$116K - $159K/yr

TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems ... cause analysis and support FSO repair activities through escalation closure. This role is ...

Amat

Technical Support Engineer (TSE) MDP

Portland, OR · On-site +1

$116K - $159K/yr

TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems ... cause analysis and support FSO repair activities through escalation closure. This role is ...

Initio Capital

Technical Strategy Analyst

Portland, OR · Remote

This is a remote, flexible role for candidates who are analytical, commercially curious, and ... Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS ...

Trimble

Premier Support Engineer

Lake Oswego, OR · On-site +1

Are you a technical powerhouse ready to redefine how enterprise construction leaders succeed in the ... With relentless innovation in precise positioning, modeling and data analytics, Trimble enables ...

Suvoda

Software Support Specialist

Portland, OR · Remote

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Prior technical support experience preferred, especially in IRT or related field * Multilingual ...

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$29

$46

How much do technical support analyst remote jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for technical support analyst remote in Portland, OR is $29.20, according to ZipRecruiter salary data. Most workers in this role earn between $22.93 and $33.12 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are popular job titles related to Technical Support Analyst Remote jobs in Portland, OR?

For Technical Support Analyst Remote jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Technical Support Analyst Remote jobs in Portland, OR look for?

The top searched job categories for Technical Support Analyst Remote jobs in Portland, OR are:

Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Portland, OR as of June 2026, with employment types broken down into 61% Full Time, 15% Part Time, 2% Temporary, 20% Contract, and 2% Nights. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $60,742 per year, or $29.2 per hour.

Technical Support Eng

Portland, OR • Remote

Canon Medical Systems
201 - 500 employees
Learn more about Canon Medical Systemsexternal

Full-time

Re-posted 6 days ago

Job description

  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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