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Entrylevel Help Desk Analyst Jobs in Portland, OR

Help Desk Technician

Portland, OR ยท Hybrid

$60K - $85K/yr

L0238 Driveway Finance Corporation Help Desk Technician Driveway Finance Corporation (DFC) is a ... Coordinate system support issues with Business Analysts, Lithia IT support and third-party vendors ...

Help Desk Technician

Portland, OR ยท Hybrid

$60K - $85K/yr

L0238 Driveway Finance Corporation Help Desk Technician Driveway Finance Corporation (DFC) is a ... Coordinate system support issues with Business Analysts, Lithia IT support and third-party vendors ...

Help Desk Technician

Portland, OR ยท Hybrid

$60K - $85K/yr

L0238 Driveway Finance Corporation Help Desk Technician Driveway Finance Corporation (DFC) is a ... Coordinate system support issues with Business Analysts, Lithia IT support and third-party vendors ...

Help Desk Technician

Tigard, OR ยท On-site

$60K - $85K/yr

L0238 Driveway Finance Corporation Help Desk Technician Driveway Finance Corporation (DFC) is a ... Coordinate system support issues with Business Analysts, Lithia IT support and third-party vendors ...

Exceptional customer service, problem-solving, and analytical skills * Ability to perform duties ... Help Desk Technician I: $22.93 - $28.70 * Help Desk Technician II: $24.45 - $31.80 * Target Cash ...

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to go longer PR: $16/hr Shift/Hours: 3 shifts 6am PST , 7am PST and 8am PST 8hours each Day one will be ...

Required Qualifications * Entry-level IT, help desk, service desk, or technical support experience ... Strong analytical thinking and troubleshooting skills. * Eager to learn and grow within an ...

Required Qualifications * Entry-level IT, help desk, service desk, or technical support experience ... Strong analytical thinking and troubleshooting skills. * Eager to learn and grow within an ...

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Showing results 1-20

Entrylevel Help Desk Analyst information

See Portland, OR salary details

$15

$25

$37

How much do entrylevel help desk analyst jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for entrylevel help desk analyst in Portland, OR is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.56 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What job categories do people searching Entrylevel Help Desk Analyst jobs in Portland, OR look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Portland, OR are:
What cities near Portland, OR are hiring for Entrylevel Help Desk Analyst jobs? Cities near Portland, OR with the most Entrylevel Help Desk Analyst job openings:
Infographic showing various Entrylevel Help Desk Analyst job openings in Portland, OR as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $53,137 per year, or $25.5 per hour.

$22 - $30.25/hr

Contractor

Re-posted 4 days ago


Job description


Title: Service Desk Analyst
Duration: 5 Months
Location: Sherwood, OR
Description
Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
The contractor may also be required to take on-call shifts.
RESPONSABILITIES
  • Assist employees when theycall the services desk
  • Respond to emails, logtickets, update tickets, and resolve tier 1 support issues
  • Be the primary owner of aticket. See the ticket from start to finish to ensure work is finished
  • Write knowledge base articlesto help reduce future tickets and enable our end-users to self-service
  • Able to lift 35 pounds
  • Able to work at a desk for an8-hour shift

Requirements
REQUIREMENTS
The Contractor Service Desk Analyst needs to have knowledge of the following software and frameworks:
  • Basic ITIL Concepts
  • Microsoft 365
  • Microsoft Office
  • Experience supporting iOSdevices
  • Experience troubleshootingtechnical issues
  • Experience providing supportin a remote environment