Portland, OR · On-site
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
Portland, OR · On-site
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
Clackamas, OR · On-site
$21/hr
Position Overview The Tier 1 Help Desk Technician handles intermediate-level IT support requests from our clients. This role is responsible for proactive maintenance and monitoring using advanced ...
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Clackamas, OR · On-site
$21/hr
Position Overview The Tier 1 Help Desk Technician handles intermediate-level IT support requests from our clients. This role is responsible for proactive maintenance and monitoring using advanced ...
Clackamas, OR · On-site
$21 - $25/hr
Position Overview The Tier 1 Help Desk Technician handles intermediate-level IT support requests from our clients. This role is responsible for proactive maintenance and monitoring using advanced ...
Clackamas, OR · On-site
$21 - $25/hr
Position Overview The Tier 1 Help Desk Technician handles intermediate-level IT support requests from our clients. This role is responsible for proactive maintenance and monitoring using advanced ...
Clackamas, OR · On-site
$21 - $25/hr
Position Overview The Tier 1 Help Desk Technician handles intermediate-level IT support requests from our clients. This role is responsible for proactive maintenance and monitoring using advanced ...
Clackamas, OR · On-site
$21 - $25/hr
Position Overview The Tier 1 Help Desk Technician handles intermediate-level IT support requests from our clients. This role is responsible for proactive maintenance and monitoring using advanced ...
Beaverton, OR · On-site
$16/hr
... one will be 8am-5pm rest of training (minimum of 2 weeks) will be 7am-4pm : Job Title: Customer ... Support is provided in adherence to company guidelines, and will be performed through various ...
Beaverton, OR · On-site
$16/hr
... one will be 8am-5pm rest of training (minimum of 2 weeks) will be 7am-4pm : Job Title: Customer ... Support is provided in adherence to company guidelines, and will be performed through various ...
... one will be 8am-5pm rest of training (minimum of 2 weeks) will be 7am-4pm : Job Title: Customer ... Support is provided in adherence to company guidelines, and will be performed through various ...
... one will be 8am-5pm rest of training (minimum of 2 weeks) will be 7am-4pm : Job Title: Customer ... Support is provided in adherence to company guidelines, and will be performed through various ...
Performs diagnostic tests, modifies, or repairs hardware to the board or component level ... The successful candidate will be on a paid on-call rotation - generally 1 week per month. nLIGHT is ...
Performs diagnostic tests, modifies, or repairs hardware to the board or component level ... The successful candidate will be on a paid on-call rotation - generally 1 week per month. nLIGHT is ...
Camas, WA · On-site
$40/hr
Performs diagnostic tests, modifies, or repairs hardware to the board or component level ... The successful candidate will be on a paid on-call rotation - generally 1 week per month. nLIGHT is ...
Camas, WA · On-site
$40/hr
Performs diagnostic tests, modifies, or repairs hardware to the board or component level ... The successful candidate will be on a paid on-call rotation - generally 1 week per month. nLIGHT is ...
Performs diagnostic tests, modifies, or repairs hardware to the board or component level ... The successful candidate will be on a paid on-call rotation - generally 1 week per month. nLIGHT is ...
Quick apply
Performs diagnostic tests, modifies, or repairs hardware to the board or component level ... The successful candidate will be on a paid on-call rotation - generally 1 week per month. nLIGHT is ...
Performs diagnostic tests, modifies, or repairs hardware to the board or component level ... The successful candidate will be on a paid on-call rotation - generally 1 week per month. nLIGHT is ...
Performs diagnostic tests, modifies, or repairs hardware to the board or component level ... The successful candidate will be on a paid on-call rotation - generally 1 week per month. nLIGHT is ...
Beaverton, OR · On-site
... hit One Billion Dollars originated!) right here in the Portland metro? Did you know that we've ... If you've come up through the helpdesk or desktop support ranks and have a knack for resolving ...
Beaverton, OR · On-site
... hit One Billion Dollars originated!) right here in the Portland metro? Did you know that we've ... If you've come up through the helpdesk or desktop support ranks and have a knack for resolving ...
... hit One Billion Dollars originated!) right here in the Portland metro? Did you know that we've ... If you've come up through the helpdesk or desktop support ranks and have a knack for resolving ...
... hit One Billion Dollars originated!) right here in the Portland metro? Did you know that we've ... If you've come up through the helpdesk or desktop support ranks and have a knack for resolving ...
Vancouver, WA · On-site
$115K - $145K/yr
... Tier 1 and Tier 2 support and ensuring that systems, devices, and access enable business ... The above statements describe the general nature of the environment and level of work being ...
Vancouver, WA · On-site
$115K - $145K/yr
... Tier 1 and Tier 2 support and ensuring that systems, devices, and access enable business ... The above statements describe the general nature of the environment and level of work being ...
$115K - $145K/yr
... Tier 1 and Tier 2 support and ensuring that systems, devices, and access enable business ... The above statements describe the general nature of the environment and level of work being ...
$115K - $145K/yr
... Tier 1 and Tier 2 support and ensuring that systems, devices, and access enable business ... The above statements describe the general nature of the environment and level of work being ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
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... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
Quick apply
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
... IT support. * Act as an escalation point for tier 1 Help Desk Technicians. * Answer end user ... Manage assigned tickets in accordance with established service level agreements. * Monitor the help ...
$10.96 - $13.16
4% of jobs
$13.16 - $15.37
4% of jobs
$15.37 - $17.57
9% of jobs
$18.53 is the 25th percentile. Wages below this are outliers.
$17.57 - $19.77
17% of jobs
The median wage is $21.34 / hr.
$19.77 - $21.97
22% of jobs
$24.06 is the 75th percentile. Wages above this are outliers.
$21.97 - $24.17
20% of jobs
$24.17 - $26.37
15% of jobs
$26.37 - $28.58
3% of jobs
$28.58 - $30.78
6% of jobs
$30.78 - $32.98
0% of jobs
$32.98 - $35.18
0% of jobs
$10
$22
$35
A Level 1 Help Desk Support job involves providing first-line technical support to users experiencing IT-related issues. Responsibilities include troubleshooting basic hardware and software problems, assisting with password resets, and documenting incidents for escalation if necessary. Level 1 technicians rely on predefined solutions or scripts to resolve common issues quickly. They serve as the initial point of contact for IT support, ensuring efficient issue resolution or proper escalation to higher-level support teams. Strong communication and problem-solving skills are essential in this role.
To thrive as a Level 1 Help Desk Support, you need foundational IT knowledge, strong troubleshooting abilities, and typically a high school diploma or equivalent with some technical coursework or certifications like CompTIA A+ being beneficial. Familiarity with ticketing systems, remote desktop tools, and basic operating system environments (Windows, macOS) is often required. Excellent communication, patience, and customer service skills help resolve user issues while building trust. These competencies ensure efficient problem resolution and a positive experience for users needing front-line technical assistance.
Starting in a Level 1 Help Desk Support role provides a solid foundation for advancing in the IT field. Many professionals move into higher-level support positions, such as Level 2 or Level 3 Help Desk, network administration, or specialized technical roles as they gain experience and pursue further certifications. This entry-level position offers great exposure to troubleshooting a variety of technical issues and collaborating with different departments, which builds valuable skills for future growth. Employers often support continuing education, making it an excellent starting point for a long-term IT career.
The most popular types of Level 1 Help Desk Support jobs in Portland, OR are:
For Level 1 Help Desk Support jobs in Portland, OR, the most frequently searched job titles are:
The top searched job categories for Level 1 Help Desk Support jobs in Portland, OR are:
Position : Help Desk Support
Location: Portland , Oregon .
If you are interested please contact on 734-550-4449 or Email : Venkat at tekwissen dot com
Sourced by ZipRecruiter
STEM Xpert, based in Ann Arbor, MI, US, is a leading company in the Science, Technology, Engineering, and Mathematics (STEM) education industry. Since their establishment, they have made an indelible mark by providing innovative services and products designed to enhance STEM learning. Their service portfolio includes comprehensive educational programs, customized learning modules and interactive STEM kits. Driven by a passion for nurturing young minds, the company's mission is to bring about an educational renaissance in the STEM field, making learning not just theoretical but practical and fun. One notable achievement for STEM Xpert has been its success in reaching a broad spectrum of learners, from school-age to adults, contributing significantly towards empowering the community's technological and scientific literacy.
Recruiting and staffing services
51 - 200 Employees
Ann Arbor, MI, US
2012
