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Help Desk System Administrator Jobs in Portland, OR

The 20

System Administrator

Portland, OR · On-site

We're looking for a System Administrator who thrives on solving complex challenges while working ... Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and ...

The 20

System Administrator

Portland, OR · On-site

We're looking for a System Administrator who thrives on solving complex challenges while working ... Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and ...

The 20

System Administrator

Portland, OR

We're looking for a System Administrator who thrives on solving complex challenges while working ... Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and ...

The 20

System Administrator

Portland, OR · On-site

We're looking for a System Administrator who thrives on solving complex challenges while working ... Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and ...

The 20

System Administrator

Portland, OR · On-site

We're looking for a System Administrator who thrives on solving complex challenges while working ... Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and ...

The 20

System Administrator

Portland, OR · On-site

We're looking for a System Administrator who thrives on solving complex challenges while working ... Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and ...

Odom

IT Manager, Help Desk

Vancouver, WA · On-site

$115K - $145K/yr

... systems, devices, and access enable business productivity across corporate, warehouse, field, and ... Lead day-to-day Help Desk team operations, including staff supervision, coaching, scheduling, work ...

nLIGHT

Help Desk Support Technician- Day Shift

Camas, WA · On-site

$40/hr

Maintains passwords, data integrity, and file system security for the desktop environment. This ... Help Desk Technician I: $22.93 - $28.70 * Help Desk Technician II: $24.45 - $31.80 * Target Cash ...

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All JobsHelp Desk System Administrator JobsHelp Desk System Administrator Jobs in Portland, OR

Help Desk System Administrator information

See Portland, OR salary details

$36.6K

$59.3K

$81.1K

How much do help desk system administrator jobs pay per year?

As of Aug 29, 2026, the average yearly pay for help desk system administrator in Portland, OR is $59,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a help desk system administrator?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a help desk system administrator?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What are some common challenges faced by help desk system administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Portland, OR?

For Help Desk System Administrator jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Help Desk System Administrator jobs in Portland, OR look for?

The top searched job categories for Help Desk System Administrator jobs in Portland, OR are:

What cities near Portland, OR are hiring for Help Desk System Administrator jobs?

Cities near Portland, OR with the most Help Desk System Administrator job openings:

Help Desk System Administrator jobs near you
Infographic showing various Help Desk System Administrator job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $59,305 per year, or $28.5 per hour.

Help Desk Manager

Genesis Financial Solutions

Beaverton, OR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Company Description
Did you know that Genesis Financial Solutions, the leader and largest second-look private label credit business in the US, focused on providing a prime credit experience for consumers with less-than-perfect credit, is headquartered and growing (we've just hit One Billion Dollars originated!) right here in the Portland metro?
Did you know that we've spent the last 15 years building a stellar reputation in the consumer finance space by delivering financing products designed to address the needs of consumers with less-than-perfect credit histories at very competitive rates, simple terms, and exceptional customer service. We're focused on growth and need you to help us succeed!
Did you know that we offer really great benefits including free lunch provided by senior management as a thank you the first Wednesday of every month, weekly stretching classes, massage clinics, food carts onsite twice a week during the spring and summer months, retailer partner discounts, and the opportunity to collaborate with talented colleagues throughout the company?
If you think Genesis sounds like a great place to work, you're right! Even better, we want you to join our team as
our Help Desk Manager today! This is a fulltime position with a competitive starting salary, plus benefits which include Medical, Dental, and Vision coverage for employees and dependents, a 401K with a company match that is 100% vested from enrollment date, paid time off, flexible spending accounts for dependent and/or medical care, tuition assistance, and much more.
Are you ready to be a part of an organization that challenges the status quo, is nimble, and whose core business is in rapid growth mode? Is your intellectual curiosity constantly in overdrive mode? If you've come up through the helpdesk or desktop support ranks and have a knack for resolving complex user issues in a Windows environment, you'll have the technical chops to lead our helpdesk team. If you have great people and collaboration skills, love managing teams of desktop support professionals, and have experience with vendor management, Genesis could be a great career move for you.
Job Description
As our Help Desk Manager, you will:
  • Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management
  • Collaborate with our help desk, networking, and systems teams on a variety of projects and issue resolution
  • Provide training and direction to our team of four desktop and helpdesk support professionals
  • Oversee the Help Desk's response to end user requests for assistance in a timely and professional manner
  • Maintain our inventory of corporate PC's, laptops, printers, and devices
  • Troubleshoot and resolve a wide variety of hardware and software issues
  • Recommend purchase decisions related to hardware and software
  • Provide executive support for remote and traveling employees with PC, laptop, and connectivity issues
  • Oversee set up of new employee workstations including PC or laptop, phone, and account information

Qualifications
Requirements:
  • Bachelor's degree in information technology, computer science, or related degree OR equivalent industry experience
  • 5+ years' experience working as a Help Desk Technician in a Windows Networking environment
  • At least two years' experience managing two or more employees in a Help Desk environment (or relevant technical and customer service management experience)
  • Excellent attention to detail and quality, strong customer service skills, and organizational ability
  • Proven skills troubleshooting a wide variety of hardware, software, and connectivity issues

Additional Information
Ready to make the move to a new beginning with Genesis? Apply online today. We strive to contact qualified applicants within a week of submission. Unfortunately, we are currently unable to provide sponsorship for this position.
If this position isn't a match for you, we encourage you to share it with someone you think it might be suited for. Please feel free to connect with us via LinkedIn or to keep an eye on our website as we often have employment opportunities available.

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