ZipRecruiter

Log In

2

Remote It Help Desk Jobs in Portland, OR (NOW HIRING)

Treeline

Client IT Engineer (Remote)

Portland, OR · Remote

$60K - $75K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role. What You Will ...

New

Treeline

Client IT Engineer

Portland, OR · On-site +1

$60K - $75K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role. What You Will ...

Treeline

Client IT Engineer

Portland, OR · On-site +1

$60K - $75K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role. What You Will ...

PTY TECH LLC

IT Asset & CMDB Coordinator

Portland, OR · Remote

$30/hr

Remote - Anywhere in the USA Engagement: 1099 Independent Contractor Rate: $30/hour Travel ... Help prepare and maintain asset-management instructions, reports, and communications. * Work with ...

Revel Staffing

IT Support Supervisor

Vancouver, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Armavel, LLC

Be Seen First

Jr. Salesforce Administrator - Tier 1 Help Desk - Incident Response

Portland, OR · Remote

$25/hr

Fully remote workforce - work from anywhere in the US! * You'll get lots of work done, and work ... Company Description Armavel is a fast-growing IT consulting firm that has built a culture founded ...

ICF

IT Business Analyst

Portland, OR · On-site +1

Remote (Preferred to be based in California, Oregon, Washington, or Nevada) Ready to make a ... Develop an understanding of the client processes and procedures and help identify improvements ...

Danaher

Senior IT Portfolio & Governance Lead

Portland, OR · On-site +1

$138K - $139K/yr

Andby harnessingDanaher's system of continuous improvement, you help turn ideas into impact ... Remote position located in the USA. At Cepheid, our vision is to be the leading provider of ...

New

NW Natural

Senior IT SOX/Operational Auditor

Portland, OR · On-site +1

$99K - $131K/yr

Senior IT SOX/Operational Auditor Non-Union Position Internal Audit; Portland, Oregon (US-OR ... At this time, we can only consider remote applicants who live and work in the following states:

NW Natural

Senior IT SOX/Operational Auditor

Portland, OR · On-site +1

$98K - $129K/yr

Senior IT SOX/Operational Auditor Non-Union Position Internal Audit; Portland, Oregon (US-OR ... At this time, we can only consider remote applicants who live and work in the following states:

Columbia Banking System, Inc.

Senior IT Auditor

Hillsboro, OR · On-site +1

$102K - $134K/yr

Compliance, Legal, Banking Regulatory, Information Technology, Information Security, Data Analytics ... Proven commitment to continuous learning, ability to work as part of a team using remote ...

Vigor Industrial LLC

IT Initiatives Lead

Portland, OR · On-site +1

$97K - $110K/yr

Manage a portfolio of internal IT and Security initiatives, from initiation to completion, ensuring ... Position is hybrid or remote in either of our Portland, or Seattle, WA offices. Ability to do local ...

New

next page

Showing results 1-20

All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Portland, OR

Remote It Help Desk information

See Portland, OR salary details

$13

$24

$35

How much do remote it help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote it help desk in Portland, OR is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.55 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Portland, OR?

The most popular types of It Help Desk jobs in Portland, OR are:

What are popular job titles related to Remote It Help Desk jobs in Portland, OR?

For Remote It Help Desk jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote It Help Desk jobs in Portland, OR look for?

The top searched job categories for Remote It Help Desk jobs in Portland, OR are:

What cities near Portland, OR are hiring for Remote It Help Desk jobs?

Cities near Portland, OR with the most Remote It Help Desk job openings:

Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Portland, OR as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 13% Part Time, 2% Temporary, and 7% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $51,067 per year, or $24.6 per hour.

Client IT Engineer (Remote)

Treeline

Portland, OR • Remote

$60K - $75K/yr

Full-time

Posted 3 days ago

New

Job description

About Us
A Treeline business unit specializing in managed IT services for nonprofits, schools, and healthcare organizations is looking for its first local Client Engineer in Portland.

The Role
We are looking for a Client Engineer to be the technical partner our Portland clients rely on. This is a field-based, hybrid role. You will manage your own schedule, drive to client sites around the Portland metro, and own client relationships, not just a ticket queue. As an early hire in a growing market, you will help shape how we serve our Portland clients. Mileage is reimbursed.

This is hands-on client IT engineering, not a remote-only help desk.

Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role.

What You Will Do

  • Support clients across Microsoft 365, identity (Entra ID), endpoints, networks, and servers, both onsite and remotely
  • Own client relationships and small projects end to end
  • Troubleshoot at the infrastructure layer: Microsoft 365 tenant configuration, networking, and endpoint management across multiple client environments
  • Explain technical issues clearly to non-technical staff and executives, and document as you go

What We Are Looking For

  • Hands-on experience administering and troubleshooting networks, servers, endpoints, and identity, whether onsite or remote
  • Three or more years in IT support; multi-client or MSP experience strongly preferred
  • Solid Microsoft 365 administration, Entra ID, and networking fundamentals (DNS, DHCP, VPN, firewalls)
  • A strong communicator who builds trust with clients and can adapt to any audience
  • Certifications such as CompTIA Network+, Security+, or Microsoft 365 Administrator (MS-102) preferred
  • Comfortable driving to client sites across the Portland metro

Compensation
$60,000 to $75,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds.

Note: Background checks will be performed as a condition of employment.