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Entrylevel Help Desk Analyst Jobs in Portland, OR

Tecology

Be Seen First

Support Technician

Vancouver, WA · On-site

$22.10 - $31.83/hr

... tools to analyze and resolve technical problems. · Follow established IT policies and best ... Required Qualifications · Experience in IT support roles, including help desk and desk-side ...

Jeffrey Chain

IT Specialist

Woodland, WA · On-site

$75K - $87K/yr

Syspro experience preferred * 2 years+ of network and help desk experience * Excellent customer ... Analytical acumen; Being able to analyze complex issues and devise effective solutions * Ability to ...

True North Group LLC.

Entry-Level Sales Agent

Gresham, OR · On-site

$50K - $70K/yr

This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...

Hannah Pet Hospital

Front Desk/Service Coordinator

Tigard, OR · On-site

$17.25 - $22.25/hr

We are currently hiring for several entry-level positions with opportunity for advancement. We are ... We have a great Team who work together well and are always happy to provide a helping hand. * We ...

U.S. Navy

IT Support Specialist

Vancouver, WA

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

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All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Portland, OR

Entrylevel Help Desk Analyst information

See Portland, OR salary details

$15

$25

$37

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entrylevel help desk analyst in Portland, OR is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.56 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Portland, OR?

For Entrylevel Help Desk Analyst jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in Portland, OR look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in Portland, OR are:

What cities near Portland, OR are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Portland, OR with the most Entrylevel Help Desk Analyst job openings:

Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $53,137 per year, or $25.5 per hour.

Support Technician

Tecology

Vancouver, WA • On-site

$22.10 - $31.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

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Job description

SUPPORT TECHNICIAN

Description

The Support Technician role requires a multi-talented individual who will work to resolve basic to mid-level technical issues and assist with other miscellaneous projects. This role provides support and assistance to users in the use of hardware, application software, networks, and peripherals; including but not limited to installation, troubleshooting, performing routine software and equipment upgrades and maintenance.

Position Type

Hourly + Bonus Program:

Support Technician 1: $22.10

Support Technician 2: $26.52

Support Technician 3: $31.83

Bonus Program: Eligible for profit sharing and up to three weeks of additional paid time off, based on performance.

Benefits: Includes Medical, Dental, Vision, Life, Disability, and 401(k) plans.

Key Responsibilities

· Deliver outstanding customer service by responding to support tickets promptly and setting clear expectations for resolution timelines.

· Diagnose and resolve hardware and software issues via in-person, phone, or remote support.

· Build, install, and upgrade systems and peripherals; optimize configurations and securely dispose of outdated equipment.

· Set up workstations, including cabling, OS installation, and software configuration.

· Use documented procedures and tools to analyze and resolve technical problems.

· Follow established IT policies and best practices.

· Maintain positive relationships with users and team members.

· Work independently and collaboratively to address onsite support needs.

· Document internal procedures in the knowledge base.

Required Qualifications

· Experience in IT support roles, including help desk and desk-side support.

· Familiarity with IT ticketing systems and infrastructure platforms.

· Proficiency in maintaining and supporting hardware/software systems.

· Familiarity with running PowerShell scripts.

· Ability to manage ticket escalations and warranty service processes.

· Administrative knowledge of Active Directory.

· Strong interpersonal, communication, and problem-solving skills.

· Willingness to travel up to 10%, participate in on-call rotations, and work flexible hours.

· Physical ability to lift up to 50 pounds.

Preferred Qualifications

· Associate’s or bachelor’s degree in Computer or Information Science.

· Technical certifications such as A+, Network+, MCSE, MCP, or CCNA.

· Experience with Microsoft Office 365 and/or Azure administration.

Company Description

Tecology is a small, close-knit company able to provide true enterprise level IT support and partnership for small and medium sized businesses in the Portland Metro and Southwest Washington region.