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Associate Service Desk Analyst Jobs in Portland, OR

Service Desk Analyst (ISS 4)

Portland, OR ยท On-site

$5.1K - $7.8K/mo

Service Desk Analyst (ISS 4) Oregon State Treasury is recruiting for the position of Service Desk ... OR * An Associate's degree in Computer Science, Information Technology, or related field, OR ...

Service Desk Team Lead

Portland, OR ยท On-site

$75K - $85K/yr

Service Desk Team Lead Portland, Oregon (OR-02) - Portland, OR 97201 About Logical Position Pay ... Strong analytical problem-solving skills with demonstrated ability to explain complex technical ...

Service Desk Team Lead

Portland, OR ยท On-site

$75K - $85K/yr

Lead a Service Desk team to deliver reliable support, high service quality, a positive customer ... Strong analytical problem-solving skills with demonstrated ability to explain complex technical ...

Service Desk Team Lead

Portland, OR ยท Hybrid

$75K - $85K/yr

Lead a Service Desk team to deliver reliable support, high service quality, a positive customer ... Strong analytical problem-solving skills with demonstrated ability to explain complex technical ...

IT Manager, Help Desk

Vancouver, WA ยท On-site

$115K - $145K/yr

This leader drives service excellence through strong team leadership, disciplined service ... Strong communication, analytical, management, and organizational skills. Preferred * Experience ...

This leader drives service excellence through strong team leadership, disciplined service ... Strong communication, analytical, management, and organizational skills. Preferred * Experience ...

Desk Monitor

Portland, OR ยท On-site

$18 - $22/hr

Our Service Model represents the most important behaviors and actions to ensure a stakeholder ... Essential Functions and Responsibilities The Desk Monitor monitors the front desk and helps ...

Front Desk Associate

Portland, OR ยท On-site

$14.75 - $19/hr

Front Desk Associate We are looking for a positive Front Desk Associate to join our team! At the ... You understand the impact you can have through customer service, and take pride in creating smiles ...

Front Desk Associate

Portland, OR ยท On-site

$14.75 - $19/hr

Front Desk Associate We are looking for a positive Front Desk Associate to join our team! At the ... You understand the impact you can have through customer service, and take pride in creating smiles ...

Desk Monitor

Portland, OR ยท On-site

$18 - $22/hr

Our Service Model represents the most important behaviors and actions to ensure a stakeholder ... Essential Functions and Responsibilities The Desk Monitor monitors the front desk and helps ...

Front Desk Associate

Beaverton, OR ยท On-site

$14.75 - $19/hr

Front Desk Associate We are looking for a positive Front Desk Associate to join our team! At the ... You understand the impact you can have through customer service, and take pride in creating smiles ...

Front Desk Associate

Beaverton, OR ยท On-site

$14.75 - $19/hr

Front Desk Associate We are looking for a positive Front Desk Associate to join our team! At the ... You understand the impact you can have through customer service, and take pride in creating smiles ...

Front Desk Associate

Vancouver, WA ยท On-site

$15.74/hr

Previous customer service experience is a plus. * Ability to multitask and stay organized in a fast ... Front Desk Associate position at Gold's Gym PNW. Join us in making every visit to our gym a ...

Front Desk Associate

Portland, OR ยท On-site

$17.13/hr

Become a service MOTIVATOR! Part Time, Flexible schedules, Great for students or for a 2nd job! All ... The Front Desk Associate is required to greet guests and members with warmth and enthusiasm by ...

Front Desk Associate

Vancouver, WA ยท On-site

$17.13/hr

Become a service MOTIVATOR! Part Time, Flexible schedules. All employees get a FREE GYM MEMBERSHIP ... The Front Desk Associate is required to greet guests and members with warmth and enthusiasm by ...

Manage incidents, service requests, and change activities within an ITIL-driven environment, including documentation, root cause analysis, ticket tracking, and continuous service improvement.

Front Desk Associate

Vancouver, WA ยท On-site

$17.13/hr

Service Motivator Position Become a service MOTIVATOR! Part time, flexible schedules. All employees ... The Front Desk Associate is required to greet guests and members with warmth and enthusiasm by ...

Front Desk Associate

OR ยท On-site

$17.13/hr

Become a service MOTIVATOR! Part Time, Flexible schedules, Great for students or for a 2nd job! All ... The Front Desk Associate is required to greet guests and members with warmth and enthusiasm by ...

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Associate Service Desk Analyst information

See Portland, OR salary details

$14

$24

$36

How much do associate service desk analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for associate service desk analyst in Portland, OR is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

Is an associate service desk analyst an entry level job?

Yes, an associate service desk analyst is typically considered an entry-level position that involves providing technical support, troubleshooting hardware and software issues, and assisting users. It often requires basic knowledge of IT tools and customer service skills, making it suitable for those starting their IT careers.

What does an associate service desk analyst do?

An associate service desk analyst provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, document incidents, and escalate complex issues to higher-level support, often using ticketing systems and remote tools. This role typically requires good communication skills and basic knowledge of IT systems and tools.

What is the average salary for an associate service desk analyst in the US?

The average salary for an associate service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while those with additional skills in troubleshooting, ticketing systems, or ITIL frameworks can earn higher wages.

What are popular job titles related to Associate Service Desk Analyst jobs in Portland, OR?

For Associate Service Desk Analyst jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Associate Service Desk Analyst jobs in Portland, OR look for?

The top searched job categories for Associate Service Desk Analyst jobs in Portland, OR are:

$22 - $30.25/hr

Contractor

Re-posted 29 days ago


Job description


Title: Service Desk Analyst
Duration: 5 Months
Location: Sherwood, OR
Description
Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
The contractor may also be required to take on-call shifts.
RESPONSABILITIES
  • Assist employees when theycall the services desk
  • Respond to emails, logtickets, update tickets, and resolve tier 1 support issues
  • Be the primary owner of aticket. See the ticket from start to finish to ensure work is finished
  • Write knowledge base articlesto help reduce future tickets and enable our end-users to self-service
  • Able to lift 35 pounds
  • Able to work at a desk for an8-hour shift

Requirements
REQUIREMENTS
The Contractor Service Desk Analyst needs to have knowledge of the following software and frameworks:
  • Basic ITIL Concepts
  • Microsoft 365
  • Microsoft Office
  • Experience supporting iOSdevices
  • Experience troubleshootingtechnical issues
  • Experience providing supportin a remote environment