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Refunds Manager Jobs (NOW HIRING)

Physicians East

Refund Analyst

Greenville, NC · On-site

Refund Analyst FLSA: Non-Exempt About us Physicians East, P.A.is a team of skilled healthcare ... Manager_____ Date _____ HR_____ Date _____ Employee signature below indicates the employee ...

UHS

REFUND ANALYST

Las Vegas, NV

... access management, variance analysis, and customer service. Our dedication to associate ... Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and ...

UHS

REFUND ANALYST

Las Vegas, NV

... access management, variance analysis, and customer service. Our dedication to associate ... Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and ...

UHS

REFUND ANALYST

Las Vegas, NV · On-site

... access management, variance analysis, and customer service. Our dedication to associate ... Refund Analyst Monday-Friday 7:00AM-3:30PM The Refund Analyst is responsible for identifying and ...

Burnetts Staffing

Orders Administrator

Irving, TX

$18/hr

Responsibilities include processing orders, documenting discrepancies, assisting Accounting with funding directives, fulfilling returns and refunds, managing a multi-line phone system, and serving as ...

New

ConceiveAbilities

Manager, FP&A

Familiarity with revenue recognition, refunds management, and staffing considerations in a finance ... context. * Collaborative mindset and strong stakeholder management skills. We offer: * Generous PTO

Goucher

$43K - $50K/yr

Refunds - Manage Graduate Program student refunds through multiple disbursement cycles, in compliance with Title IV federal regulatory requirements. Monitor miscellaneous credit balances for accuracy ...

Airtron

Customer Service Representative

Frederick, MD

$16 - $21.50/hr

Takes incoming and makes outbound calls, processes credit cards, offers service plans, schedules appointments, processes refunds. * Manages all data entry including but not limited to utilization of ...

Burnetts Staffing

Orders Administrator

Irving, TX

$18/hr

Responsibilities include processing orders, documenting discrepancies, assisting Accounting with funding directives, fulfilling returns and refunds, managing a multi-line phone system, and serving as ...

New

Airtron LLC

Customer Service Representative

Frederick, MD

$16 - $21.50/hr

Takes incoming and makes outbound calls, processes credit cards, offers service plans, schedules appointments, processes refunds. * Manages all data entry including but not limited to utilization of ...

Small Cheval

General Manager

Chicago, IL

Cash handling and processing refunds * Managing and approving time cards and payroll * Completing tip exchanges * Maintaining restaurant facilities, equipment, and supplies, including placing product ...

Small Cheval

General Manager

Chicago, IL · On-site

$85K - $90K/yr

Cash handling and processing refunds * Managing and approving time cards and payroll * Completing tip exchanges * Maintaining restaurant facilities, equipment, and supplies, including placing product ...

Hogsalt

General Manager

Chicago, IL

Cash handling and processing refunds * Managing and approving time cards and payroll * Completing tip exchanges * Maintaining restaurant facilities, equipment, and supplies, including placing product ...

Dayton Freight

Interline Accounting Analyst

Dayton, OH · On-site

$58K - $76K/yr

Process 999 Refunds * Manage the Auditing Queue * Effectively handle special assignments as directed * Ability to assist with the Partnership Accounting team job duties as needed * Continuously look ...

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How much do refunds manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for refunds manager in the United States is $55,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What does a Refunds Manager do?

A Refunds Manager is responsible for overseeing and managing the process of handling customer refund requests within an organization. They ensure that all refund transactions are processed accurately, efficiently, and in compliance with company policies and relevant regulations. Refunds Managers also address escalated customer complaints, analyze refund trends, and work closely with other departments to improve customer satisfaction. Their role often involves training staff, optimizing procedures, and using data to prevent unnecessary refunds.

What are some common challenges faced by Refunds Managers, and how can they be addressed?

Refunds Managers often navigate challenges such as managing high volumes of refund requests, ensuring compliance with company policies, and dealing with dissatisfied customers. To address these, strong organizational skills and a well-trained team are essential for handling peak periods efficiently. Implementing clear communication channels with both customers and internal departments can help resolve issues swiftly and reduce misunderstandings. Proactive process improvements and regular staff training also contribute to smoother operations and higher customer satisfaction.

What is the difference between Refunds Manager vs Accounts Payable Specialist?

AspectRefunds ManagerAccounts Payable Specialist
CredentialsRelevant finance or accounting certifications, experience in refunds processingAccounting or finance certifications, experience in invoice processing
Work EnvironmentCustomer service, finance, or accounting departments within companiesFinance or accounting teams handling vendor payments
Employer & IndustryRetail, e-commerce, travel, or service industriesCorporate finance departments across various industries
Search & Comparison IntentUnderstanding refund processes, managing customer refundsManaging vendor invoices and payments

The Refunds Manager focuses on processing customer refunds, ensuring compliance, and managing refund policies, often working closely with customer service. In contrast, the Accounts Payable Specialist handles vendor invoices, processes payments, and maintains financial records. While both roles involve financial transactions, their focus areas and interactions differ significantly.

What does a refund specialist do?

A refund specialist manages customer refund requests by verifying transactions, processing refunds accurately, and ensuring compliance with company policies. They often use customer service skills and financial software to resolve issues efficiently and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Refunds Manager, and why are they important?

To thrive as a Refunds Manager, you need strong analytical skills, experience in finance or accounting, and typically a relevant degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, financial software, and refund processing systems is essential. Exceptional problem-solving, attention to detail, and effective communication skills help you resolve disputes and lead a team efficiently. These skills are crucial for ensuring accurate and timely refunds, maintaining customer satisfaction, and upholding financial compliance.

What job makes $1,000,000 a year?

In the context of a Refunds Manager, earning $1,000,000 annually is uncommon, as this role typically offers a mid-range salary. High earnings at this level are usually associated with executive positions, successful entrepreneurs, or professionals in investment banking, hedge funds, or technology leadership roles that involve significant bonuses and stock options.

What is a returns supervisor?

A returns supervisor oversees the process of managing product returns and exchanges within a company. They coordinate with customer service, inventory, and logistics teams to ensure efficient handling of returned items and maintain customer satisfaction.

What does a refund analyst do?

A refund analyst reviews and processes refund requests, ensuring they comply with company policies and financial regulations. They analyze transaction data, identify discrepancies, and communicate with customers or internal teams to resolve issues efficiently. Strong attention to detail and proficiency with financial software are essential skills for this role.
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Refunds Manager jobs near you
Refund Analyst

Refund Analyst

Physicians East

Greenville, NC • On-site

Full-time

Re-posted 20 days ago

Physicians East rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description


Refund Analyst

FLSA: Non-Exempt

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

About the role

We are looking for an employee who can audit patient accounts for discrepancies and determine proper reimbursement of overpayments. Analyzing and processing refund request from insurance providers and follow up staff. Communicating effectively with insurance providers and follow up staff regarding refund issues.

Supervision Received: Reports to Insurance and Billing Supervisor

Supervision Exercised: None.

Typical Physical Demands: Requires prolonged standing or sitting. Requires frequent bending, stooping, or stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Typical Working Conditions:

Normal office environment.

Responsibilities

  • Print, Review, and Work Overpaid claim and unallocated money reports

  • Process refund requests according to refund protocol

  • Reprocessing returned refund including mail returns

  • Responsible for maintaining proper organization and storage of refund checks and packets

  • Responsible for credit transfers and escheats

  • Work as a contributing member of a team to keep departments running smoothly

  • Participate in in-service education, staff meetings and other continuing education programs to maintain optimal technical knowledge

  • Adhere to department and company policies, maintain confidentiality

  • Attend safety classes and compliance training as offered by Physicians East, P.A.

  • Assist with other duties or projects as needed.

Location & commitments

Full-time role based at our Greenville Arlington Blvd. location, Monday-Friday, 8a.m. – 5 p.m.

Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner.

Weekend work is rare but can occasionally be necessary.

Candidate requirements

Minimum of 1-3 years experience in Insurance and Billing settings and/or appropriate college education required.

Affirmative Action/EEO statement

Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email careers@physicianseast.com

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Signatures

This job description has been approved by:

Manager_____________________________________ Date ____________

HR__________________________________________ Date _________________

Employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

Employee______________________________________ Date__________________

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