Refund-Return Processor II
$18.28 - $22/hr
The Refund/Return Processor II processes and researches any refund or return checks, including ... Management: · Effectively monitors, reports, and communicates status of work assignments and ...
New
Refund-Return Processor II
$18.28 - $22/hr
The Refund/Return Processor II processes and researches any refund or return checks, including ... Management: · Effectively monitors, reports, and communicates status of work assignments and ...
New
Fitness Manager
Walnut, CA · On-site
Oversee payment processing and refund management * Acts as manager-on-duty at times to support resolution of member concerns. * Complete other duties as assigned QUALIFICATIONS Knowledge, Skills ...
Fitness Manager
Walnut, CA · On-site
Oversee payment processing and refund management * Acts as manager-on-duty at times to support resolution of member concerns. * Complete other duties as assigned QUALIFICATIONS Knowledge, Skills ...
Accounting Manager
Irvine, CA · Remote
Track fixed assets, commissions, premium refunds, and reconciliations * Manage claims check runs, credit card expenses, and wire transfers * Oversee MGA transfer templates, escheatment, and 1099 ...
Quick apply
Accounting Manager
Irvine, CA · Remote
Track fixed assets, commissions, premium refunds, and reconciliations * Manage claims check runs, credit card expenses, and wire transfers * Oversee MGA transfer templates, escheatment, and 1099 ...
Credit Balance Specialist
Brea, CA · On-site
$20 - $27.50/hr
High school diploma or GED required * 2-3 years of experience in healthcare billing, refunds, disputes, or revenue cycle management * Ambulance billing experience strongly preferred * Knowledge of ...
Credit Balance Specialist
Brea, CA · On-site
$20 - $27.50/hr
High school diploma or GED required * 2-3 years of experience in healthcare billing, refunds, disputes, or revenue cycle management * Ambulance billing experience strongly preferred * Knowledge of ...
Credit Balance Specialist
Brea, CA · On-site
$20 - $27.50/hr
High school diploma or GED required * 2-3 years of experience in healthcare billing, refunds, disputes, or revenue cycle management * Ambulance billing experience strongly preferred * Knowledge of ...
Credit Balance Specialist
Brea, CA · On-site
$20 - $27.50/hr
High school diploma or GED required * 2-3 years of experience in healthcare billing, refunds, disputes, or revenue cycle management * Ambulance billing experience strongly preferred * Knowledge of ...
... refunds, credits, unapplied payments, and account reconciliations Ensure timely and accurate ... Manage company reserves, reporting, and related analysis Lead month‐end, quarter‐end, and ...
... refunds, credits, unapplied payments, and account reconciliations Ensure timely and accurate ... Manage company reserves, reporting, and related analysis Lead month‐end, quarter‐end, and ...
Similar EHR or practice management experience will also be considered. - Experience with institutional billing, denials, unpostables, refunds, overpayments, enrollment, or credentialing is helpful ...
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Similar EHR or practice management experience will also be considered. - Experience with institutional billing, denials, unpostables, refunds, overpayments, enrollment, or credentialing is helpful ...
The Service Manager will oversee pre-shift execution, service recovery, team timekeeping ... Maintain accuracy across SpotOn functions (comps, discounts, refunds, gift cards, reopen checks)
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The Service Manager will oversee pre-shift execution, service recovery, team timekeeping ... Maintain accuracy across SpotOn functions (comps, discounts, refunds, gift cards, reopen checks)
When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank. * Assist in ensuring the financial integrity of the store through strict cash ...
When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank. * Assist in ensuring the financial integrity of the store through strict cash ...
When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank. * Assist in ensuring the financial integrity of the store through strict cash ...
When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank. * Assist in ensuring the financial integrity of the store through strict cash ...
When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank. * Assist in ensuring the financial integrity of the store through strict cash ...
When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank. * Assist in ensuring the financial integrity of the store through strict cash ...
Shift Manager
Pomona, CA · On-site
$22/hr
... management when ... refunds are necessary. • Effectively trains the staff, and monitors activities throughout the ...
Shift Manager
Pomona, CA · On-site
$22/hr
... management when ... refunds are necessary. • Effectively trains the staff, and monitors activities throughout the ...
When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank. * Assist in ensuring the financial integrity of the store through strict cash ...
When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank. * Assist in ensuring the financial integrity of the store through strict cash ...
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Quick apply
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Shift Manager
Riverside, CA · On-site
$22/hr
... management when ... refunds are necessary. • Effectively trains the staff, and monitors activities throughout the ...
Shift Manager
Riverside, CA · On-site
$22/hr
... management when ... refunds are necessary. • Effectively trains the staff, and monitors activities throughout the ...
Shift Manager
$22/hr
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Quick apply
Shift Manager
$22/hr
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Shift Manager
$22/hr
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Quick apply
Shift Manager
$22/hr
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Quick apply
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Shift Manager
Tustin, CA · On-site
$22/hr
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Quick apply
Shift Manager
Tustin, CA · On-site
$22/hr
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Shift Manager
$22/hr
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Quick apply
Shift Manager
$22/hr
Responds to customer complaints per company policy, contacting management when refunds are necessary. * Effectively trains the staff, and monitors activities throughout the shift, providing ...
Refunds Manager information
See Riverside, CA salary details
$19.8K - $27.3K
3% of jobs
$27.3K - $34.8K
11% of jobs
$39.3K is the 25th percentile. Wages below this are outliers.
$34.8K - $42.3K
19% of jobs
The median wage is $48.8K / yr.
$42.3K - $49.8K
20% of jobs
$49.8K - $57.3K
18% of jobs
$59.9K is the 75th percentile. Wages above this are outliers.
$57.3K - $64.8K
13% of jobs
$64.8K - $72.3K
7% of jobs
$72.3K - $79.8K
5% of jobs
$79.8K - $87.3K
3% of jobs
$87.3K - $94.7K
1% of jobs
$94.7K - $102.2K
0% of jobs
$19.8K
$58.4K
$102.2K
How much do refunds manager jobs pay per year?
As of Aug 6, 2026, the average yearly pay for refunds manager in Riverside, CA is $58,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $62,600.00 per year, depending on experience, location, and employer.
What does a refunds manager do?
A Refunds Manager is responsible for overseeing and managing the process of handling customer refund requests within an organization. They ensure that all refund transactions are processed accurately, efficiently, and in compliance with company policies and relevant regulations. Refunds Managers also address escalated customer complaints, analyze refund trends, and work closely with other departments to improve customer satisfaction. Their role often involves training staff, optimizing procedures, and using data to prevent unnecessary refunds.
What are some common challenges faced by refunds managers, and how can they be addressed?
Refunds Managers often navigate challenges such as managing high volumes of refund requests, ensuring compliance with company policies, and dealing with dissatisfied customers. To address these, strong organizational skills and a well-trained team are essential for handling peak periods efficiently. Implementing clear communication channels with both customers and internal departments can help resolve issues swiftly and reduce misunderstandings. Proactive process improvements and regular staff training also contribute to smoother operations and higher customer satisfaction.
What is the difference between Refunds Manager vs Accounts Payable Specialist?
| Aspect | Refunds Manager | Accounts Payable Specialist |
|---|---|---|
| Credentials | Relevant finance or accounting certifications, experience in refunds processing | Accounting or finance certifications, experience in invoice processing |
| Work Environment | Customer service, finance, or accounting departments within companies | Finance or accounting teams handling vendor payments |
| Employer & Industry | Retail, e-commerce, travel, or service industries | Corporate finance departments across various industries |
| Search & Comparison Intent | Understanding refund processes, managing customer refunds | Managing vendor invoices and payments |
The Refunds Manager focuses on processing customer refunds, ensuring compliance, and managing refund policies, often working closely with customer service. In contrast, the Accounts Payable Specialist handles vendor invoices, processes payments, and maintains financial records. While both roles involve financial transactions, their focus areas and interactions differ significantly.
What are the key skills and qualifications needed to thrive as a refunds manager, and why are they important?
To thrive as a Refunds Manager, you need strong analytical skills, experience in finance or accounting, and typically a relevant degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, financial software, and refund processing systems is essential. Exceptional problem-solving, attention to detail, and effective communication skills help you resolve disputes and lead a team efficiently. These skills are crucial for ensuring accurate and timely refunds, maintaining customer satisfaction, and upholding financial compliance.
What are popular job titles related to Refunds Manager jobs in Riverside, CA? For Refunds Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Refunds Manager jobs in Riverside, CA look for? The top searched job categories for Refunds Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Refunds Manager jobs? Cities near Riverside, CA with the most Refunds Manager job openings:
LERETA rating
7.5
Based on 7 frontline employees who took The Breakroom Quiz
199th of 481 rated business services
Job description
The Refund/Return Processor II processes and researches any refund or return checks, including requests from lenders requiring research, to determine root cause. The role exercises strong decision-making skills to complete tasks and make penalty determinations. The role advises of any unusual circumstances or requirements that could endanger the Service Level Agreement being met.
Tax Procurement:
· Procures tax information from tax agencies. Tax amount data procurement method consists of telephone, e-mail, and fax communication to taxing agency jurisdictions
· Interprets tax amount data and statuses per property taxes received from taxing agency jurisdictions and effectively identify tax status for payment processing
Workflow Management:
· Effectively monitors, reports, and communicates status of work assignments and statistics to Team Lead/Supervisor while identifying any opportunity to increase efficiency processing research task
· Accurately prepares production/statistical reports to mortgage lenders and direct supervisors
Customer Service:
· Responds to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner
Quality Control:
· Applies and supports the implementation of new or modified policy and procedures as instructed to ensure Refund/Return Team standards are met
· Accurately prepares production/statistical reports as applicable
This position will perform other duties as assigned based on the needs of the department.
Required Education & Experience:
- High School Diploma or equivalent
- Experience in Microsoft Excel, Microsoft Word, and Microsoft Access
- Knowledge of the LERETA online system, Black Knight (MSP) and/or Fiserv Servicing Systems
- Data entry/computer usage experience
- Customer service experience
- Minimum of 6 months as a Refund/Return Processor I
Salary range: $18.28 - $22.00
About LERETA
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
501 - 1,000 Employees
Headquarters location
Covina, CA, US
Year founded
1986