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Refunds Manager Jobs in Riverside, CA (NOW HIRING)

SUPREME FITNESS GROUP

Assistant Manager

Diamond Bar, CA · On-site

$18.50/hr

Job Summary The Assistant Manager will be responsible for assisting the General Manager in the ... Authorize expenditures and refunds. Make daily bank deposits. * Prepare HR related forms and send ...

SUPREME FITNESS GROUP

Assistant Manager

Pomona, CA · On-site

$18.50/hr

Job Summary The Assistant Manager will be responsible for assisting the General Manager in the ... Authorize expenditures and refunds. Make daily bank deposits. * Prepare HR related forms and send ...

SUPREME FITNESS GROUP

Assistant Manager

Lake Forest, CA · On-site

$18.50/hr

Job Summary The Assistant Manager will be responsible for assisting the General Manager in the ... Authorize expenditures and refunds. Make daily bank deposits. * Prepare HR related forms and send ...

SUPREME FITNESS GROUP

Assistant Manager

Chino, CA · On-site

$18.50/hr

Job Summary The Assistant Manager will be responsible for assisting the General Manager in the ... Authorize expenditures and refunds. Make daily bank deposits. * Prepare HR related forms and send ...

SUPREME FITNESS GROUP

Assistant Manager

Orange, CA · On-site

$18.50/hr

Job Summary The Assistant Manager will be responsible for assisting the General Manager in the ... Authorize expenditures and refunds. Make daily bank deposits. * Prepare HR related forms and send ...

wfg

2000 - Agency Account Manager

Irvine, CA · On-site

The Agency Account Manager is a contributory liaison working with Agency Sales Reps to proactively ... Process refund and write off requests. * Support Agency Sales Representative with regard to the ...

lp1

Assistant Business Manager

Santa Ana, CA

Compliance & Reporting - Follow all accounting and purchasing policies, including deposit systems, budget tracking, invoice coding, and move-out refund processes. Manage online reputation and uphold ...

Pep Boys

Store Manager

Orange, CA · On-site

The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction ... Follow all policies and procedures related to cash, credit, check, refund and return policies.

PDS Health

Mgr, Accounts Payable

Irvine, CA · On-site

$103K/yr

Work with the Disbursement Manager to review disbursements for vendors, expense reimbursements, and patient refunds, and support process improvements that strengthen accuracy, timeliness, and ...

Pep Boys

Store Manager

Orange, CA · On-site

The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction ... Follow all policies and procedures related to cash, credit, check, refund and return policies.

PDS Health

Mgr, Accounts Payable

Irvine, CA · On-site

$103K - $133K/yr

Work with the Disbursement Manager to review disbursements for vendors, expense reimbursements, and patient refunds, and support process improvements that strengthen accuracy, timeliness, and ...

Asset Living

Assistant Community Manager

Fontana, CA

$19.50 - $23.50/hr

Responsible for walking units and posting all move-out charges, statements, and security deposit refunds. Personnel Management * Regular/daily onsite attendance is required * Use consistent ...

O'Reilly Auto Parts

Assistant Store Manager

Riverside, CA · On-site

$16.90 - $24.90/hr

The Assistant Store Manager will support the Store Manager in areas of sales, customer service ... refunds are issued accurately using the correct payment methods, and returned merchandise is ...

O'Reilly Auto Parts

Assistant Store Manager

Ontario, CA · On-site

$16.90 - $24.90/hr

The Assistant Store Manager will support the Store Manager in areas of sales, customer service ... refunds are issued accurately using the correct payment methods, and returned merchandise is ...

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All JobsRefunds JobsRefunds Manager JobsRefunds Manager Jobs in Riverside, CA

Refunds Manager information

See Riverside, CA salary details

$19.8K

$58.4K

$102.2K

How much do refunds manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for refunds manager in Riverside, CA is $58,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $62,600.00 per year, depending on experience, location, and employer.

What does a refunds manager do?

A Refunds Manager is responsible for overseeing and managing the process of handling customer refund requests within an organization. They ensure that all refund transactions are processed accurately, efficiently, and in compliance with company policies and relevant regulations. Refunds Managers also address escalated customer complaints, analyze refund trends, and work closely with other departments to improve customer satisfaction. Their role often involves training staff, optimizing procedures, and using data to prevent unnecessary refunds.

What are some common challenges faced by refunds managers, and how can they be addressed?

Refunds Managers often navigate challenges such as managing high volumes of refund requests, ensuring compliance with company policies, and dealing with dissatisfied customers. To address these, strong organizational skills and a well-trained team are essential for handling peak periods efficiently. Implementing clear communication channels with both customers and internal departments can help resolve issues swiftly and reduce misunderstandings. Proactive process improvements and regular staff training also contribute to smoother operations and higher customer satisfaction.

What is the difference between Refunds Manager vs Accounts Payable Specialist?

AspectRefunds ManagerAccounts Payable Specialist
CredentialsRelevant finance or accounting certifications, experience in refunds processingAccounting or finance certifications, experience in invoice processing
Work EnvironmentCustomer service, finance, or accounting departments within companiesFinance or accounting teams handling vendor payments
Employer & IndustryRetail, e-commerce, travel, or service industriesCorporate finance departments across various industries
Search & Comparison IntentUnderstanding refund processes, managing customer refundsManaging vendor invoices and payments

The Refunds Manager focuses on processing customer refunds, ensuring compliance, and managing refund policies, often working closely with customer service. In contrast, the Accounts Payable Specialist handles vendor invoices, processes payments, and maintains financial records. While both roles involve financial transactions, their focus areas and interactions differ significantly.

What are the key skills and qualifications needed to thrive as a refunds manager, and why are they important?

To thrive as a Refunds Manager, you need strong analytical skills, experience in finance or accounting, and typically a relevant degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, financial software, and refund processing systems is essential. Exceptional problem-solving, attention to detail, and effective communication skills help you resolve disputes and lead a team efficiently. These skills are crucial for ensuring accurate and timely refunds, maintaining customer satisfaction, and upholding financial compliance.
What are popular job titles related to Refunds Manager jobs in Riverside, CA? For Refunds Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Refunds Manager jobs in Riverside, CA look for? The top searched job categories for Refunds Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Refunds Manager jobs? Cities near Riverside, CA with the most Refunds Manager job openings:
Refunds Manager jobs near you
Infographic showing various Refunds Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $58,373 per year, or $28.1 per hour.

Assistant Manager

SUPREME FITNESS GROUP

Diamond Bar, CA • On-site

$18.50/hr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary

The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional “Judgment Free” member experience and staff experience, as well as a financially successful club. The Assistant Manager is responsible for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. 

Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing team consisting of Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure team members follow superior customer service guidelines.
  • Team Management
    • Schedule team members and ensure all shifts are covered.
    • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals. o Resolve team member issues or concerns.
    • Discuss team member disciplinary measures with General Manager/Area Manager
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
  • Ensure prompt opening/closing of gym.
  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
    • Ensure safety of employees, members and club property.
    • Determine and communicate equipment repair in a timely manner.
  • Manage marketing efforts by ensuring the team is aware and trained on all marketing promotions.
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare HR related forms and send to Corporate Human Resources Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Maintain backup support for any team member who is absent.

Qualifications/Requirements 

  • 1 year of supervisory experience
  • 2 years of customer service experience
  • Must be 18 years of age or older.
  • Basic computer proficiency.
  • Upbeat and positive attitude!
  • Punctuality and dependability
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong communication with both staff and customers
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent preferred.
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights) occasionally.
  • Must be able to occasionally lift up to 50 lbs.
  • Will encounter toxic chemicals (cleaning, etc) during shift.
  • Physical demands require bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.

Why Join Planet Fitness?

Mission Statement

At Supreme Fitness Group, we’ve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits include

  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Free Black Card gym membership to all in-network clubs and family discounts.
  • Benefits including: medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more

Apply