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Referral Manager Jobs in Raleigh, NC (NOW HIRING)

Project Management - 10% * Coordinate with referral partners, including those using Steadfast's inpatient consult service to align resources and educational opportunities. * Create quarterly outreach ...

Project Management - 10% * Coordinate with referral partners, including those using Steadfast's inpatient consult service to align resources and educational opportunities. * Create quarterly outreach ...

Project Management - 10% * Coordinate with referral partners, including those using Steadfast's inpatient consult service to align resources and educational opportunities. * Create quarterly outreach ...

Project Management - 10% * Coordinate with referral partners, including those using Steadfast's inpatient consult service to align resources and educational opportunities. * Create quarterly outreach ...

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with ...

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Referral Manager information

See Raleigh, NC salary details

$28.2K

$55.8K

$75.3K

How much do referral manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for referral manager in Raleigh, NC is $55,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a referral manager?

Referral Managers are professionals responsible for managing and coordinating referrals within healthcare organizations or businesses. They ensure that clients, patients, or customers are referred to the appropriate services or specialists in a timely manner. Referral Managers track the progress of referrals, maintain communication between parties, and help streamline processes to improve service delivery and client satisfaction. Their role is essential in ensuring efficient and effective transitions between different levels of care or service providers.

What does a referral manager do?

In the healthcare industry, a referral manager performs a variety of customer service, sales, and marketing duties focused on patient referrals to a clinic, nursing facility, doctor’s office, or hospital. The referral manager typically develops contacts, oversees referral coordinators, provides them with training, ensures they are versed in how to use customer relationship strategies, and oversees community outreach services. You also have administrative responsibilities, such as conducting meetings, making routine visits to facilities, performing reviews of coordinators and other staff, and collaborating with office managers and other staff to ensure all referral practices are being followed.

What are the key skills and qualifications needed to thrive as a referral manager, and why are they important?

To thrive as a Referral Manager, you need strong organizational skills, a background in healthcare administration or case management, and familiarity with referral processes. Proficiency in healthcare information systems, electronic medical records (EMRs), and referral management software is typically required. Exceptional communication, attention to detail, and problem-solving skills help you coordinate effectively between patients, providers, and external partners. These competencies ensure timely and accurate referrals, streamline patient care, and support efficient healthcare operations.

What are some common challenges faced by referral managers and how are they typically addressed?

Referral Managers often navigate challenges such as coordinating communication between multiple departments, ensuring timely follow-up with referrals, and maintaining accurate records. They must prioritize organization and proactive communication to keep processes running smoothly. Leveraging referral management software and establishing clear protocols helps minimize delays and errors. Building strong relationships with internal teams and external partners also plays a crucial role in overcoming these challenges.

What is the difference between Referral Manager vs Recruitment Coordinator?

AspectReferral ManagerRecruitment Coordinator
CredentialsExperience in referral programs, HR certifications often preferredHR or recruiting certifications, relevant experience
Work EnvironmentCorporate HR departments, staffing agenciesRecruitment firms, HR departments, staffing agencies
Employer & Industry UsageUsed in industries with employee referral programsUsed across various industries for hiring support
Search & Comparison IntentFocus on managing referral programs and incentivesFocus on coordinating hiring processes

The main difference is that Referral Managers focus on developing and managing employee referral programs to attract candidates, while Recruitment Coordinators handle the overall hiring process, scheduling interviews, and candidate communication. Both roles are essential in the hiring process but serve different functions within HR teams.

What are the most commonly searched types of Referral jobs in Raleigh, NC?

The most popular types of Referral jobs in Raleigh, NC are:

What are popular job titles related to Referral Manager jobs in Raleigh, NC?

For Referral Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Referral Manager jobs?

Cities near Raleigh, NC with the most Referral Manager job openings:

Infographic showing various Referral Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $55,847 per year, or $26.8 per hour.

Senior Business Banking Relationship Manager-Raleigh, NC

Bank of America

Raleigh, NC

Full-time

Re-posted 23 days ago


Bank Of America rating

8.3

Company rating: 8.3 out of 10

Based on 537 frontline employees who took The Breakroom Quiz

49th of 175 rated banks


Job description

Job Description:

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing advice and valuable financial solutions to complex Business Banking clients and prospects. Key responsibilities include serving as the primary point of contact/trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction.

Responsibilities:

  • Manages an extensive portfolio of complex clients and prospects with annual revenues of $20-50 million and helps companies save, borrow, and invest for their current and future needs

  • Acquires, deepens, and maintains profitable client relationships through sales, prospecting and enhancing existing relationships

  • Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends

  • Collaborates with local market stakeholders and teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects

  • Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues

  • Coaches and mentors peers, while utilizing leadership skills

  • Adapts to changes in sales practices and broader market and industry conditions as needed

Required Qualifications:

  • 5+ years experience in commercial lending, business development, commercial credit and portfolio management in business banking or middle market sector

  • Management of an extensive portfolio of clients with annual revenues of $20-$50 million

  • Proven track record of sales, prospecting new business and enhancing existing relationships

  • Ability to understand and interpret financial statements and cash flow analysis to assess and analyze financial conditions of companies and industry trends

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Skills:

  • Business Development

  • Client Experience Branding

  • Client Management

  • Client Solutions Advisory

  • Relationship Building

  • Account Management

  • Financial Analysis

  • Leadership Development

  • Loan Structuring

  • Referral Identification

  • Credit Documentation Requirements

  • Pipeline Management

  • Referral Management

  • Regulatory Compliance

  • Risk Management

Shift:

1st shift (United States of America)

Hours Per Week: 

40

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About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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