Program Manager Social Work Jobs (NOW HIRING)

Salary: $91,035.31 - $145,656.50 Annually
Location : 1225 Ramsey Street Fayetteville, NC
Job Type: Full-Time
Job Number: 202602958
Department: Social Services
Division: Social Work Services/Children
Opening Date: 05/18/2026
Closing Date: Continuous
Salary Grade: 121
Position Overview
Open Recruitment Until Filled.
This position is located in the Children Services Section.
Examples of Duties
The purpose of this position is to develop, implement, monitor and supervise program compliance and monitor program standards within the Children's Services Division of the Cumberland County Department of Social Services. This position will monitor coding of social work time to ensure compliance with fiscal policies related to the activities of Child Protective Services Assessments, In-Home Services, Foster Care, Congregate Care, and Medicaid Eligibility. This position will be a part of the Management Team for the Children Services Division.
This Program Administrator I will plan programs that meet the needs of a multi-problem client population; requiring the ability to interpret data in alignment with existing policy and procedures; ability to project impact on budget; and ability to assess the need for developing and implementing different policies and procedures. When statutory requirements change which affect specific programs planning is essential if client needs are to be met. This person will also develop programs consistent with statute and state policy and procedure; revise policies to meet the needs of children and families when changes occur; advocate for legislation that would strengthen programs that already exist or would allow for the development of programs to meet specific needs.
This person will initiate and participate in the development and implementation of mechanisms to generate management reports which reflect program and staff effectiveness, such as practice standards, reporting system, fiscal accountability, and other quality assurance measures.
This person has direct responsibility for supervision and management of a section of the Children Services Division to include a staff of up to 8 Social Work Supervisor III's and 45 Social Workers.
Minimum Qualifications
Minimum Qualifications: Master's degree from an accredited school of social work and four years of social work or counseling experience, two of which were supervisory; or bachelor's degree in social work and five years of social work or counseling experience, two of which were supervisory; or bachelor's degree in a human services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and six years of social work or counseling experience, two of which were supervisory; or an equivalent combination of training and experience
Additional Training/Experience: Experience working in or knowledge of congregate care for youth and Medicaid Eligibility requirements.
Knowledge, Skills and Abilities
KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of methods and principles of casework supervision and training. Thorough knowledge of social work principles, techniques, and practices and applications to casework and community problems. Considerable knowledge of social and economic factors in the community, and local agencies and resources. Considerable knowledge of the laws, regulations, and policies which govern social services programs. Considerable knowledge of the principles and techniques of public administration, including personnel administration, budgeting, and
office management. Skill in directing a staff of social workers and supervisors and related professionals and students engaged in a variety of services.
CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.
The employee in this position will be operating motor vehicles for Cumberland County and shall have a valid North Carolina Drivers License.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required.
Duties of this position require the use of the employees personal vehicle.
This position will require assisting in emergency and/or disaster situations.
The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.
College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."
If there are specific questions regarding this posting, you may contact Human Resources @ (910) 677-2580.
MISSION
The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.
VISION
We envision our Department... as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting edge service delivery. We envision our customers...as partners, motivated and empowered to improve their quality of life.
Our Core Standards & Values
A quality customer experience, business operations and employee experience represents our three Core Standards that guide our principles and values. We have identified eight core values and validating behaviors that define our Departments: Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.
Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees
01
Which of the following best describe your highest related level of education?

• High School Diploma/GED
• Some College Coursework, No Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate's Degree

02
Do you possess a BSW from an accredited university?

• Yes
• No

03
Do you possess a MSW from an accredited university?

• Yes
• No

04
If your do not possess a MSW, please list the Master Level major you possess. (If this question does not apply, please type N/A in the space provided below.)
05
If you do not have a BSW or MSW, please select the type of major that you possess from the following list.

• Counseling and Guidance
• Rehabilitation Counseling
• Sociology
• Psychology
• Counseling Psychology
• Family Studies
• Criminal Justice
• Therapeutic Recreation
• Special Education
• Child Development and Family Relations
• Other

06
If your major was not listed, please list the major you possess. (If this question does not apply, please type N/A in the space provided below.)
07
Which of the following best describes the total number of years' work experience you have in Child Welfare?

• None
• Less than 2 years
• 2 - 4 years
• 4 - 6 years
• 6+ years

08
How many years of experience do you have in North Carolina Child Welfare?

• 0
• 1 - 3
• 4 - 6
• 7 or more

09
Do you have supervisory experience in Child Welfare?

• Yes
• No

10
If you answered yes to the question above, how many years of supervisory experience in Child Welfare do you have?

• 0
• 1-3
• 4-6
• 7 or more

11
Please verify that your application includes the following information:* Employment history including salary, employer address and phone number, supervisor's name, and reason for leaving each employer.Applications without the above information will be considered incomplete and not be processed.Please take a moment to review your application before submission to ensure all categories are completed.

• I have read and understand the above statement

Required Question