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Program Implementation Manager Jobs (NOW HIRING)

North American Bancard

Implementation Manager

$67K - $77K/yr

IMPLEMENTATION MANAGER PayTrace by North - Remote (Work hours start 9-10 am Eastern Time) Please ... Mental Health Support & Well-Being Program * Paid Maternity & Paternity Leave * Education ...

Collectly

Implementation Manager

San Francisco, CA · On-site

Successfully complete the Collectly Implementation Manager onboarding program. * Develop a strong foundational understanding of the Collectly platform, including core workflows and capabilities.

Dealpath

Implementation Manager

New York, NY · On-site

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Commuter benefits program. * Monthly wellness reimbursement to support physical and mental well ...

RCIL

Program Growth and Implementation Manager

Utica, NY · On-site

$58K - $72K/yr

Coordinate and manage the implementation of new programs from planning through launch and early-stage operations, with responsibility for supporting successful program adoption and revenue generation.

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

Access to our Employee Assistance Program (EAP) for personal and professional support. * Daily Fuel : Receive a daily lunch allowance to keep you energized and productive during your workday at the ...

Oxbridge Health

Implementation Manager

Norwalk, CT · On-site

... programs. * Lead the end-to-end implementation of health plans and TPA clients in regards to ... Develop and manage implementation plans to ensure timely and accurate group setup. * Conduct or ...

Dealpath

Implementation Manager

Austin, TX

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Commuter benefits program. * Monthly wellness reimbursement to support physical and mental well ...

Workable

Implementation Manager

Boston, MA

$80K - $95K/yr

Access to our Employee Assistance Program (EAP) for personal and professional support. * Daily Fuel : Receive a daily lunch allowance to keep you energized and productive during your workday at the ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely ... They bring impactful programs to life by extracting a comprehensive understanding of our client ...

Dealpath

Implementation Manager

Austin, TX · On-site

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Commuter benefits program. * Monthly wellness reimbursement to support physical and mental well ...

Air

Implementation Manager

Arlington, VA · On-site

You will own the implementation and technical enablement of strategic deployments, provide surge ... efficient program management, supply chain risk management, and program and technology ...

Arcadia

Implementation Manager

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... Clearly communicating program/project status, issues, risks, plans, etc. to senior management

Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Commuter benefits program. * Monthly wellness reimbursement to support physical and mental well ...

Dealpath

Implementation Manager

New York, NY · On-site

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer ... Commuter benefits program. * Monthly wellness reimbursement to support physical and mental well ...

Confido

Implementation Manager

New York, NY · On-site

$150K - $190K/yr

Deliver training programs, documentation, and onboarding materials that get users up to speed fast ... managing enterprise software implementations, system deployments, or complex client onboarding ...

Onbe

Implementation Manager

Plano, TX

The Implementations Manager is responsible for the execution of high-quality, active and timely ... They bring impactful programs to life by extracting a comprehensive understanding of our client ...

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All JobsProgram Implementation JobsProgram Implementation Manager Jobs

Program Implementation Manager information

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$39K

$103.5K

$168K

How much do program implementation manager jobs pay per year?

As of Jul 9, 2026, the average yearly pay for program implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does a Program Implementation Manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are some typical challenges faced by Program Implementation Managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are the key skills and qualifications needed to thrive as a Program Implementation Manager, and why are they important?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.
More about Program Implementation Manager jobs
What cities are hiring for Program Implementation Manager jobs? Cities with the most Program Implementation Manager job openings:
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Program Implementation Manager jobs near you
Infographic showing various Program Implementation Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Implementation Manager

Implementation Manager

North American Bancard

Remote

$67K - $77K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 hours ago

Job description

IMPLEMENTATION MANAGER
PayTrace by North - Remote (Work hours start 9-10 am Eastern Time)
Please note: This individual contributor position requires work experience in the merchant credit card payment processing industry.
PayTrace is seeking a skilled and motivated Implementation Manager to join the Merchant Operations team. This remote individual contributor role is responsible for overseeing the end-to-end onboarding experience for new merchants, managing B2B client integrations from sales handover through go-live, and ensuring a smooth transition to Client Services.
The ideal candidate brings a minimum 2 years of implementation or related customer support focused experience in merchant payment processing.
The Implementation Manager serves as the primary point of contact for merchants throughout onboarding, guiding them through the PayTrace gateway platform, ISV integrations, ERP connections, and interchange optimization setup, collaborating with Sales, Underwriting, and Client Services to deliver an exceptional merchant experience.
What you'll do:
  • Serve as the primary point of contact for merchant implementations from sales handover through go-live and Client Services transition.
  • Intake and onboard new merchant applications as the primary point of contact throughout the process.
  • Ensure accuracy of system settings, hardware provisioning, and terminal activation for each merchant.
  • Resolve discrepancies and missing documentation prior to activation; escalate risks as needed.
  • Review applications for accuracy, completeness, and compliance prior to underwriting.
  • Perform quality checks on all submitted information and supporting documentation.
  • Guide merchants through PayTrace system setup, ensuring they have the correct hardware and software for launch.
  • Track tasks and dependencies across concurrent implementations.
  • Support merchants through activation, confirming systems and payment processing are fully operational.
  • Foster and maintain merchant relationships following the sales handoff, promoting long-term satisfaction and retention consistent with PayTrace's 5-star service commitment.
  • Communicate proactively with clients, internal staff, and leadership, serving as a trusted advocate for merchants throughout onboarding.

What we need from you::
  • High School Diploma or equivalent with Bachelor's Degree preferred.
  • Minimum 4 years of experience in implementation or a related customer-facing role within the merchant payment processing industry.
  • Experience in payment processing, banking, credit card, ACH, or gateway environments.
  • Demonstrated ability to manage multiple projects simultaneously and meet deadlines in a remote environment.
  • Excellent written and verbal communication skills
  • Strong organizational skills and the ability to prioritize effectively in a fast-paced, distributed work environment.
  • Analytical and problem-solving aptitude with experience identifying and resolving operational or compliance issues prior to merchant activation.
  • Self-starter with a proactive approach to relationship management and issue resolution with minimal in-person supervision.
  • Hands-on experience with payment gateway implementations, B2B onboarding workflows, or ISV/ERP integrations (PayTrace or comparable platforms a plus).

How to stand out (Preferred):
  • Understanding of ISV partnership models, ERP integrations, and B2B accounts receivable automation.
  • Familiarity with interchange optimization strategies and Level II/III data processing.
  • Experience with underwriting or compliance review processes in a payments or financial services context.
  • Experience with project management and related tools.

Travel Requirements: Up to 10%.
What we offer:
  • Medical, Dental, & Vision Coverage
  • Flexible Paid Time Off
  • 401(k) + Match
  • Mental Health Support & Well-Being Program
  • Paid Maternity & Paternity Leave
  • Education Assistance
  • Company-funded Lifestyle Spending Account

Salary range: $67,000-$77,000
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
PayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.
To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands

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