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Program Implementation Manager Jobs in Los Angeles, CA

12twenty

Implementation Manager

Santa Monica, CA · Remote

$75K - $80K/yr

Summary : We are looking for an Implementation Manager to join our growing CX team. The ideal ... benefit programs, which currently include the following: medical, dental, and vision benefits ...

Inforcer

Implementation Manager - US

Cerritos, CA · On-site

In this role, you will be responsible for managing multiple implementations, hosting client ... Programs to recognise and reward our top contributors for their achievements and efforts. We live ...

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Program Implementation Manager information

See Los Angeles, CA salary details

$42K

$111.5K

$181K

How much do program implementation manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for program implementation manager in Los Angeles, CA is $111,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,400.00 and $130,400.00 per year, depending on experience, location, and employer.

What does a program implementation manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program implementation manager?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.

What are some typical challenges faced by program implementation managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are popular job titles related to Program Implementation Manager jobs in Los Angeles, CA?

For Program Implementation Manager jobs in Los Angeles, CA, the most frequently searched job titles are:

What job categories do people searching Program Implementation Manager jobs in Los Angeles, CA look for?

The top searched job categories for Program Implementation Manager jobs in Los Angeles, CA are:

What cities near Los Angeles, CA are hiring for Program Implementation Manager jobs?

Cities near Los Angeles, CA with the most Program Implementation Manager job openings:

Program Implementation Manager jobs near you
Infographic showing various Program Implementation Manager job openings in Los Angeles, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $111,542 per year, or $53.6 per hour.

Implementation Manager

Santa Monica, CA • Remote

12twenty
Software Development • 51 - 200 employees
Learn more about 12twentyexternal

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

12twenty is the leading platform for employers to connect with elite early career professionals. Our community includes millions of students, recent graduates, and alumni from top business schools, law schools, and universities around the world. We take pride connecting our community of candidates with recruiters from top companies across industries. Come join our fast growing organization!

Summary:

We are looking for an Implementation Manager to join our growing CX team. The ideal candidate is a proactive, solution-oriented professional with experience managing complex software implementations for mid-market to light enterprise clients. This is an individual contributor role and does not include people management responsibilities. This role is perfect for someone who thrives in high-touch, high-value customer environments, can manage diverse personalities, and is motivated by driving successful, long-term adoption of a mission-critical platform.

This is a 100% remote U.S. opportunity. 

Your Role:

  • Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.

  • Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.

  • Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.

  • Conduct live training sessions, working sessions, and executive-level updates via video conference.

  • Motivate and guide customers through complex technical rollouts, ensuring platform understanding and operational readiness.

  • Serve as the primary point of contact during implementation, navigating different personalities, org structures, and stakeholder levels.

  • Collaborate closely with Product, Support, and CS teams to ensure seamless internal alignment and a smooth customer journey.

  • Gather feedback, identify risks, and proactively address blockers to protect timelines and outcomes.

  • Prepare to take ownership of Alpha or strategic accounts after demonstrating strong mastery of the platform and process.

  • Continually surprise and delight customers with a can-do mindset and a customer-first approach.

Your Experience:

  • 3–5 years of experience in SaaS onboarding, implementation, or project management (platform experience preferred over point solutions).
  • Proven ability to manage multiple, multi-month implementation projects with mid-market or Fortune 100 clients.
  • Experience with cloud-based platforms and the ability to quickly learn complex software ecosystems.
  • Strong communication skills across all channels (Zoom, Slack, Salesforce, etc.) and with various seniority levels.
  • Demonstrated ability to manage complex personalities and drive accountability without direct authority.
  • High emotional intelligence, professional resilience, and a go-getter mindset.
  • Exceptional organizational and project management skills with the ability to set goals, manage deadlines, and work with minimal direction.
  • Experience working autonomously in a remote environment.

Bonus Skills:

  • Platform implementation experience (ERP, HCM, CRM—e.g., NetSuite, Workday, etc.)

  • Change management or stakeholder communication frameworks

  • Technical familiarity (APIs, SSO, integrations, basic configuration)

  • Advanced Excel or project planning tools (Asana, Jira, Smartsheet)

Team Values:

Communication: Ask questions, offer clarity, operate with transparency and empathy
Collaboration: Work cross-functionally to find the best path forward
Continuous Improvement: Seek growth in both process and product

Annual compensation range: Up to $75,000 – $80,000
(Up to $85,000 for candidates with demonstrated Alpha/strategic implementation leadership experience)

The annual compensation range for this position is listed above. This salary range is an estimate, and the actual salary may vary based on company compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. 

In addition to the range below, US employees are eligible for equity. Employees in this position are also eligible to participate in the Company's standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), and paid time off.

 
Benefits & Perks:
  • Competitive salary
  • Generous PTO policy
  • Full benefits, including 401(k)
  • Regular team happy hours and activities
  • Remote work flexibility

12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The market for talent, especially highly qualified talent, continues to grow more and more competitive. 12twenty's unique position as the connection between students, schools, and employers has fueled our rocketship growth. Come be part of our journey! 

12twenty offers competitive salary and stock options and an amazing team to innovate and collaborate with. We love what we do, we embody a passion for continuous improvement, and we support each other to be excellent!

Check out a video from a recent user conference: https://vimeo.com/254762533

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