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Program Implementation Manager Jobs in Massachusetts

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Access to our Employee Assistance Program (EAP) for personal and professional support. * Daily Fuel

Clasp Group, Inc

Implementation Manager

Boston, MA · On-site

$1K/wk

Implementation Manager Remote (ET & CT time zones only - some travel required) About Us Clasp is a ... This role owns the experience from signed partnership → program launch → operational activation.

Workable

Implementation Manager

Boston, MA

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Access to our Employee Assistance Program (EAP) for personal and professional support. * Daily Fuel

Workable

Implementation Manager

Boston, MA · On-site

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a ...

Arcadia

Implementation Manager

Boston, MA · On-site

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... Clearly communicating program/project status, issues, risks, plans, etc. to senior management

Clasp Group, Inc

Implementation Manager

Boston, MA · Remote

$1K/wk

Implementation Manager Remote (ET & CT time zones only - some travel required) About Us Clasp is a ... This role owns the experience from signed partnership → program launch → operational activation.

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers ... Access to our Employee Assistance Program (EAP) for personal and professional support. * 🍴 Daily ...

Arcadia

Implementation Manager

Boston, MA

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... Clearly communicating program/project status, issues, risks, plans, etc. to senior management

Hi Marley

Sr. Partner Implementation Manager

Boston, MA · On-site +1

A 4% matching 401(k) program * Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week * Monthly wellness stipend * Paid parental leave * A flexible ...

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Program Implementation Manager information

See Massachusetts salary details

$19.9K

$97.3K

$164.4K

How much do program implementation manager jobs pay per year?

As of May 28, 2026, the average yearly pay for program implementation manager in Massachusetts is $97,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $118,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Implementation Manager, and why are they important?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.

What are some typical challenges faced by Program Implementation Managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What does a Program Implementation Manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are popular job titles related to Program Implementation Manager jobs in Massachusetts? For Program Implementation Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Program Implementation Manager jobs in Massachusetts look for? The top searched job categories for Program Implementation Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Program Implementation Manager jobs? Cities in Massachusetts with the most Program Implementation Manager job openings:
Program Implementation Manager jobs near you
Infographic showing various Program Implementation Manager job openings in Massachusetts as of May 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $97,317 per year, or $46.8 per hour.
Implementation Manager

Implementation Manager

Workable

Boston, MA • On-site

$80K - $95K/yr

Full-time

Medical, Life, Retirement

Posted 23 days ago

Job description

Workable covers the full hiring-to-employment lifecycle in one platform. A mature applicant tracking system - with access to 200+ job boards and 400M+ candidate profiles - sits alongside employee management, onboarding, time tracking, and performance tools. In 2026, Workable launched the first end-to-end AI recruiting agent: it sources, screens, and qualifies candidates autonomously. Over 6,000 companies in 100+ countries use Workable. 35,000+ companies have hired through it, making 2.1 million hires and counting.
As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a portfolio of clients, ensuring their successful adoption and ongoing satisfaction by acting as the primary point of contact throughout the customer lifecycle.
Key responsibilities include:
  • Serve as the main point of contact for customers from onboarding through ongoing support, building strong relationships and acting as a trusted advisor.
  • Collaborate with Sales during pre-sales discussions to ensure smooth handover and set clear expectations for implementation.
  • Manage end-to-end implementation of Workable's solutions, overseeing project timelines, milestones, and proactively addressing risks or delays.
  • Lead professional services engagements, including integrations, data migrations, and custom reporting projects.
  • Partner with cross-functional teams (Sales, Product, Engineering, Support) to deliver a seamless implementation experience.
  • Understand customer goals and challenges, providing guidance and best practices to drive adoption and success.
  • Track and report on implementation progress, customer satisfaction, and areas for improvement.
  • Conduct post-implementation and post-renewal check-ins to ensure ongoing alignment and maximize product usage.

Requirements
Required Qualifications:
  • Bachelor's degree
  • 3+ years of experience in customer implementation, onboarding, project management, or consulting
  • Experience managing multiple concurrent customer implementation projects
  • Experience leading professional services engagements such as integrations, data migrations, or custom reporting
  • Experience performing requirements analysis to translate customer needs into implementation plans
  • Experience in a customer-facing role working with HR leaders and recruiters
Preferred Qualifications:
  • Hands-on experience with ATS and/or HRIS platforms
  • Hands-on experience with APIs and/or SSO concepts for SaaS integrations
  • Hands-on experience with SQL and/or reporting tools for customer reporting needs
  • Knowledge of HR and recruiting processes and technology and/or SaaS products

Benefits
Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer:
  • Competitive salary range: $80,000 - $95,000 USD annually, depending on experience and skills
  • Comprehensive Coverage: Private Health Insurance, Life, and AD&D Insurance to keep you and your loved ones secure.
  • Financial Wellness: 401K, Retirement Plan, and Performance Bonuses to invest in your future.
  • Stay Connected: Cell phone reimbursement for seamless communication.
  • Work in Style: Apple gear provided to set you up for success.
  • Support When You Need It: Access to our Employee Assistance Program (EAP) for personal and professional support.
  • Daily Fuel: Receive a daily lunch allowance to keep you energized and productive during your workday at the office.

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.

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