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Program Implementation Manager Jobs in Billerica, MA

PatientPoint

Implementation Manager

Boston, MA

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Strategic Program and Construction Oversight: Provide comprehensive planning and strategic ...

Arcadia

Implementation Manager

Boston, MA · On-site

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... Clearly communicating program/project status, issues, risks, plans, etc. to senior management

PatientPoint

Implementation Manager

Boston, MA · On-site

$65K - $110K/yr

Job Summary As a PatientPoint Implementation Manager, you will lead the end-to-end installation and ... What You'll Do Strategic Program and Construction Oversight: Provide comprehensive planning and ...

Benchling

Implementation Manager

Boston, MA · On-site

$92K - $136K/yr

Implementation Managers work with our customers, from small Biotech startups to the largest ... Develop and optimize enterprise training programs including written and video collateral.

Arcadia

Implementation Manager

Boston, MA

Implementation Managers have complete responsibility for the end-to-end design, execution, and ... Clearly communicating program/project status, issues, risks, plans, etc. to senior management

PatientPoint

Implementation Manager

Boston, MA · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Strategic Program and Construction Oversight: Provide comprehensive planning and strategic ...

Nedap NV

Implementation Manager

Burlington, MA · On-site +1

As an Implementation Manager you will play a key role in implementing some of the world's most ... RFID program in the past. These insights will help you best empathize with and provide ...

Nedap NV

Implementation Manager

Burlington, MA · On-site

$115K - $135K/yr

As an Implementation Manager you will play a key role in implementing some of the world's most ... RFID program in the past. These insights will help you best empathize with and provide ...

Perk

Implementation Manager, T&S - US

Boston, MA · On-site

About the Role As an Implementation Manager for Travel & Spend, you will lead the most complex and ... Travel programs (Operations, People, Events & Marketing). * Deliver advanced custom setups ...

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Program Implementation Manager information

See Billerica, MA salary details

$41.4K

$109.9K

$178.4K

How much do program implementation manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for program implementation manager in Billerica, MA is $109,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $128,500.00 per year, depending on experience, location, and employer.

What does a program implementation manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program implementation manager?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.

What are some typical challenges faced by program implementation managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What job categories do people searching Program Implementation Manager jobs in Billerica, MA look for?

The top searched job categories for Program Implementation Manager jobs in Billerica, MA are:

What cities near Billerica, MA are hiring for Program Implementation Manager jobs?

Cities near Billerica, MA with the most Program Implementation Manager job openings:

Program Implementation Manager jobs near you

Implementation Manager

PatientPoint

Boston, MA

$65K - $110K/yr

Full-time

Retirement

Posted 8 days ago

Job description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Job Summary:
As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field Technicians and Clients. You will be responsible for ensuring a seamless and efficient transition from sale to service, delivering a high-quality experience that sets the tone for long-term customer success.
What You'll Do:
  • Strategic Program and Construction Oversight: Provide comprehensive planning and strategic direction for program rollouts, including oversight of construction and facility readiness activities. Coordinate with contractors, facilities, Project Management and internal/ external stakeholders to align project milestones , i dentify key success factors, manage dependencies and proactively mitigate risks to support successful go-lives in healthcare facilities.
  • Primary Point of Contact: Serve as the central liaison for new customer implementations, managing timelines , adherence to standards and owning all communications throughout the installation journey to ensure a seamless experience.
  • Tailored Rollout Recommendations: Deliver customized rollout strategies that align with customer needs, internal resources, and long-term scalability objectives .
  • ERP & Project Coordination: Manage all logistical and operational aspects within the ERP system and project plans to maintain accurate tracking and execution.
  • Team Supervision & Installation Management: Oversee technicians and field teams to ensure high-quality, efficient on-site installations and issue resolution.
  • Technical Subject Matter Expertise: Act as SME for network infrastructure and requirements, ensuring all configurations and specifications are met to support successful deployments.
  • Issue Resolution: Proactively identify and resolve technical and logistical challenges to minimize disruptions and maintain project momentum.
  • Conduct In Field Visits: Perform ad hoc on-site assessments to evaluate infrastructure, gather technical requirements and ensure site readiness for implementation.

What We Need:
  • 3+ years of experience leading large-scale system rollouts and cross-functional projects in customer-facing environments.
  • Proven ability to manage end-to-end deployments across multiple sites, ensuring alignment between client requirements, project timelines, and technical execution.
  • Track record of successfully guiding client relationships through all phases of deployment - from pre-installation planning through go-live support.
  • Strong skills in setting expectations and maintaining high levels of customer satisfaction.
  • Hands-on experience in construction management, including coordination with subcontractors, blueprint reviews, site readiness oversight, and collaboration with building stakeholders.
  • Effective at bridging the gap between technical and non-technical stakeholders; experienced with ERP systems and hardware /software network installations.
  • Experienced in conducting field site assessments and managing deployment logistics , including installation readiness and equipment configuration.
  • Willingness and ability to travel to customer sites as needed.

Desired Qualifications:
  • Direct experience in healthcare facility rollouts and construction project management

What You'll Need to Succeed:
  • Collaborative Mindset: Ability to influence and drive alignment across cross-functional teams by fostering collaboration, providing strategic guidance and ensuring all stakeholders are working toward shared goals.
  • Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude, consistently seeking and proposing thoughtful, effective solutions.
  • Passion for Customer Success: A strong dedication to ensuring that the customer experience is seamless, positive, and impactful.
  • Direct Communication Skills: The confidence and professionalism to have candid solution-focused conversations with internal teams, vendors and customers.

Base Salary Band: $65,000.00 - $110,000.00
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint's total compensation package for employees. For additional details on our total benefits package, please review the section "About PatientPoint" at the end of this job description.
About PatientPoint:PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery ofbehavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and healthbrands with relevant information that is proven to drivehealthier decisions and better outcomes. Learn more atpatientpoint.com.
Latest News & Innovations:
  1. Why is PatientPoint a Best Place to Work! Read More
  2. Teammate Honored as "Top Woman in Tech". Read More
  3. Recognized on Vault's Top Internship List. Read More

What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

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