Program Coordinator Jobs in Raleigh, NC (NOW HIRING)

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This is an administrative position that will provide support to clinical training programs and trainees (residents and fellows) in the Department of Pathology and Laboratory Medicine (DPLM). DPLM is home to 10+ specialized pathology residency and fellowship programs that prepare future physicians and laboratory professionals for careers in pathology and laboratory medicine. The department offers multiple ACGME-accredited residency and fellowship programs spanning a variety of pathology subspecialties, in addition to training programs accredited by other nationally recognized professional and certifying organizations. Through close collaboration with faculty, trainees, and institutional partners, DPLM is committed to fostering an outstanding educational environment that supports excellence in clinical training, professional development, and patient care.
Summary:
Works
under minimal direction and oversight from the
Program Director, the Graduate Medical Education (GME) Program Administrator is a
member of the leadership team of the program,
is responsible for coordination and administration of the accredited/non-accredited residency/fellowship training
program and is critical to the success of the program.
Responsibilities:
1. Serve as the lead administrative person for the GME residency/fellowship program. Manage and oversee the daily operations and activities of the GME residency/fellowship program(s) and may be in conjunction with other levels of GME Program Coordinators/Administrators. Function as an important liaison with learners, faculty and other staff members, and the ACGME. Assist the GME Program Director and or other levels of GME Program Coordinators or Administrators in the design, implementation, and management of the administrative/academic operations of the program.
2. Manage and coordinate educational activities (e.g., didactic conference schedule, Grand Rounds, etc.) that support the program's curriculum and adhere to ACGME requirements. Provides guidance to residents/fellows on program and GME policies, and non-clinical aspects of the program. Create, review, and maintain policies and procedures in accordance with hospital and accrediting agency standards to ensure compliance. Interprets policies and procedures for residents and fellows. Advise and consult on issues or inquiries from residents/fellows, faculty, staff and department chairs. Manage confidential and critical materials, issues and communications. Act as liaison between the Program Director and a full range of internal and external offices and individuals.
3. Manage the Residency Management System for the program, including maintaining resident/fellow demographics data; resident/fellow schedules, importing program and rotation goals and objectives; conferences attendance tracking; and ensuring timely completion of work hour reports. Identify areas for programmatic improvements and recommend initiatives to address program weaknesses. Provide guidance regarding accreditation and program management to the Program Director, other levels of GME Program Coordinators/Administrators, and department constituents.
4. Assist Program Director in development of program evaluations that measure resident/fellow performance, faculty performance, educational content of rotations, and the program, ensuring these are written in competency-based language, as necessary. Aminister the evaluation process for the program through the Residency Management System, and ensure timely completion by evaluators.
5. Coordinate accreditation activities including ACGME Site Visits, Self-Studies, Internal Reviews, annual program reviews, etc.
6. Coordinate the resident/fellow recruitment and selection process and appointment process for incoming trainees in coordination with policies and procedures provided by the GME Office.
7. Assist the Program Director and faculty in planning program quality improvement projects. Assist with and maintains program letters of agreement for all required activities at outside institutions. Track, document, and report on educational activities for residents, for the purpose of meeting board certification requirements, meeting program accreditation requirements, and complying with the policies and procedures of the Office of Graduate Medical Education (GME). Utilize systems and reporting to inform the Program Director of program compliance with organizations such as ACGME, AMA, NRMP, and any other program-level related organizations. Maintain working relationships with the Office of GME to remain compliant with all necessary requirements for all residents/fellows, visiting residents, and faculty. Actively participates and takes leadership in institutional GME activities (GMEC, PC Forums, etc.)
8. Coordinate, organize, and schedule GME program events including recruitment, orientation, graduation, retreats, conferences and various meetings. Prepares and distributes materials for conferences and lectures. Read literature and attends conferences to keep abreast of relevant accreditation trends and developments related to program. Represents the program at local, state, and national meetings and conferences. Collaborate with colleagues within and outside the university, becomes active in related national organizations (e.g., specialty associations, TAGME). Provide direction and mentorship to other levels of GME Program Coordinators.
Other Information
Other information:
Education Requirements:
• Associate's degree or equivalent
Licensure/Certification Requirements:
• TAGME certification preferred but not required.
Professional Experience Requirements:
• With a Bachelor's degree, no experience required.
• With an Associate's degree, four (4) years of administrative/program coordinator experience required.
• With a high school diploma, six (6) years of administrative/program coordinator experience required.
Knowledge/Skills/and Abilities Requirements:
• Work requires skills in leadership and personnel management. Work requires good organizational skills. Work requires excellent oral and written communications skills. Work requires experience with Microsoft Office. Work requires setting priorities and organizing work to meet strict deadlines. Work requires making decisions independently on a variety of complex matters and escalating issues when needed. Work requires establishing and maintaining cooperative working relationships with those contacted during the course of work. Work requires unique knowledge of the ACGME, TMB, and NRMP policies and procedures. Work requires understanding of hospital regulatory environment. Work requires independent work, initiative, and skills to adapt quickly to changes in work requirements and assignments. Work requires diplomacy, compassion, sensitivity, and a commitment to carry out professional activities. Work requires handling sensitive information with absolute confidentiality.
Job Details
Legal Employer: STATE
Entity: UNC Faculty Physicians
Organization Unit: SOM Pathology
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $21.62 - $31.07 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.