Professional Services Program Manager Jobs (NOW HIRING)

About ISI Professional Services:

ISI Professional Services provides mission-critical expertise across a wide range of functional and operational areas. ISI brings over 30 years of experience providing tailored workforce and project management solutions across the U.S. we specialize in Program and Project Management, Construction Management, Real Estate Advisory, Acquisition Management, Logistics, Leadership Development, and more.

At ISI, our people are the heart of our success. We prioritize engagement, professional growth, and a strong culture to succeed together. As a Service-Disabled Veteran Owned Small Business (SDVOSB), we are proud to support Veterans by creating opportunities for them to succeed.

Join ISI and be part of a team making a meaningful impact—delivering excellence and exceeding expectations every step of the way.

We offer a comprehensive and competitive benefits package. The salary range represents a general guideline as ISI considers several factors when determining compensation to include but not limited to the candidate’s experience, education, skills, and market location of the position.

Position Summary:

ISI is seeking an experienced Program Manager and leader with expertise in the construction industry to oversee contract administration and serve as the primary liaison with the government. This role involves managing and directing the daily operations of the Construction Management and Technical Support Services (CMTSS) contract and its personnel, ensuring alignment with government division directors. The Program Manager will provide subject matter expertise on complex and technically challenging projects, programs, and policies.

Responsibilities/Job Functions

Contract Management:

• Lead the contractor's support for this contract, ensuring quality products that meet all customer requirements and comply with DoD regulations, policies, Unified Facility Criteria, and Pentagon building codes.
• Serve as the point of contact regarding contract support, providing oversight of contract administration.
• Supervise and hold accountable all contractor personnel, including those in prime-to-sub relationships.
• Provide organizational development and program oversight as the senior contract management official.

Technical Support:

• Assist in the development, review, and implementation of standard operating procedures for various departments.
• Support existing processes and procedures, offering expertise on continuous process improvements.
• Ensure contractor personnel maintain related work data in government-directed automated management systems.
• Provide non-discretionary support to the government in developing programmatic requirements for A/E services, including gathering information, providing reviews, analyses, advice, and recommendations.

Reporting & Compliance:

• Ensure timely submission of monthly workload management reports, including labor reporting, continuous process improvement reports, program reviews, staffing plans, activity reports and utilization.
• Oversee contract administrative management activities, such as recruiting, report generation, billing, security clearance processing, and onboarding coordination, executed by the contractor’s main office.

Strategic and Organizational Support:

• Participate in strategic planning, budgeting, and programming for future projects.
• Track, update, and report on program metrics.
• Prepare special reports related to portfolio management and project delivery.
• Conduct assessments and analyses using government-furnished applications, including Microsoft PowerPoint, Excel, Microsoft Projects, SharePoint, etc.
• Support the development and integration of risk management plans and strategies.

Required Qualifications:

Bachelor’s degree in Engineering, Architecture, Construction Management, Science, or Mathematics AND 20 years of related work experience, with at least 10 years in relevant construction management.

OR

Non-degreed individuals must be a licensed Master Craftsman, licensed journeyman, or have an active general contractor license with 30+ years of construction experience

• Must be a U.S. Citizen.
• Must be able to pass and maintain a Public Trust clearance (HSPD-12 fingerprint background check).

Skills:

• Strong customer service and client expectations management.
• Effective conflict resolution and leadership abilities.
• Proficiency in standards and policy development and interpretation.

Preferred Qualifications:

• Professional Engineer (PE) registration, Certified Construction Manager (CCM) and Project Management Professional (PMP) certification are preferred.
• Experience with the Pentagon, DoD, USACE, or NAVFAC is highly preferred.

Physical Requirements:

The physical demands required of this position described here are of those that must be met by the selected employee to successfully perform the essential functions of this job daily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be required to occasionally move and lift 20-30 pounds.
• Must be able to climb, erect and maintain balance on a 30-40 pound ladder.
• Must be able to remain in a stationary computer position for extended periods of time.
• Must be able to walk up to 3 miles per day between buildings.
• Must be able to stand for extended periods
• Must be willing to work in external environments of rain, high heat and significant cold.
• Must be able navigate active construction sites containing uneven ground, debris, and active construction hazards such as sharp objects, electrical hazards, and potential fall hazards.
• Must be able to occasionally go into confined spaces and crawl

Work Setting/Environment/Travel Requirements:

• Monday through Friday, Normal business hours 8:00 am – 5:00 pm

To view ISI Professional Services' Equal Employment Opportunity (EEO) statement, please visit: https://www.isiwdc.com/careers/eeo-policy-statement/