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Professional Services Program Manager Jobs in Arizona

asrcfh

Technical Program Manager

Washington, DC

$146K - $189K/yr

The Program Manager (PM) is responsible for planning, coordinating, and delivering all aspects of ... service desk. * Project Management Professional (PMP) certification.

Clinisys

Professional Services Consultant

Tucson, AZ · On-site +1

$75K - $101K/yr

Resolve project issues or determine when escalation to senior staff or management is required ... From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off ...

Clinisys

Professional Services Consultant

Tucson, AZ · On-site +1

Resolve project issues or determine when escalation to senior staff or management is required ... From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off ...

Clinisys

Professional Services Consultant

Tucson, AZ · On-site +1

Resolve project issues or determine when escalation to senior staff or management is required ... From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off ...

Spirit Electronics

Program Manager

Phoenix, AZ · On-site

... services and superior supply chain solutions. With a history rooted in serving the military and ... The Program Manager is responsible for overseeing and coordinating complex, multi-faceted programs ...

New

SPIRIT ELECTRONICS

Program Manager

Phoenix, AZ · On-site

... services and superior supply chain solutions. With a history rooted in serving the military and ... The Program Manager is responsible for overseeing and coordinating complex, multi-faceted programs ...

New

Axon

Professional Services Manager II, ALPR

Scottsdale, AZ · On-site

$101K - $162K/yr

Senior Manager, Professional Services * Support LPR deployments through installation, power ... Fitness Programs * Emotional & Mental Wellness support * Learning & Development programs * Employee ...

Hill International

Program Manager

Phoenix, AZ · On-site

Hill International offers a dynamic work environment where talented professionals are empowered to ... services. * Champion SBE/DBE participation goals at a program level, directing reporting ...

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Professional Services Program Manager information

What is the average salary for a programme manager?

The average salary for a professional services program manager typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior or specialized program managers with certifications like PMP or PgMP can earn higher salaries, especially in large organizations or tech sectors.

How does a Professional Services Program Manager typically collaborate with cross-functional teams to deliver client projects?

As a Professional Services Program Manager, you will regularly collaborate with cross-functional teams such as sales, technical consultants, and customer success to ensure seamless project delivery. This often involves facilitating communication between stakeholders, aligning project objectives, and coordinating resources to meet client expectations and deadlines. You’ll also be responsible for managing project risks and resolving issues that arise, making strong interpersonal and organizational skills essential. Building strong relationships across departments is key to driving successful outcomes and maintaining high client satisfaction.

What are the key skills and qualifications needed to thrive as a Professional Services Program Manager, and why are they important?

To thrive as a Professional Services Program Manager, you generally need strong project management expertise, a background in business or technology, and experience with client-facing implementations. Familiarity with project management software like MS Project or Asana, and certifications such as PMP or Agile/Scrum, are typically expected. Exceptional organizational, leadership, and communication skills help you effectively coordinate teams and manage client relationships. These abilities are crucial for ensuring successful project delivery, client satisfaction, and the achievement of business goals.

What does a program services manager do?

A Program Services Manager oversees the planning, execution, and delivery of multiple projects within an organization, ensuring they meet client requirements, stay on schedule, and stay within budget. They coordinate between teams, manage resources, and communicate progress to stakeholders, often utilizing project management tools and methodologies. Strong leadership, organizational skills, and industry knowledge are essential for success in this role.

What are the top 3 skills of a program manager?

A program manager, including those in professional services, typically needs strong leadership and communication skills to coordinate teams and stakeholders effectively. Organizational and project management skills are essential for planning, executing, and monitoring multiple projects simultaneously. Additionally, problem-solving and risk management abilities help address challenges and ensure program success.

What is the difference between Professional Services Program Manager vs Project Manager?

AspectProfessional Services Program ManagerProject Manager
CredentialsTypically requires PMP, PgMP, or similar certificationsOften requires PMP or CAPM certifications
Work EnvironmentFocuses on managing multiple ongoing client projects within professional servicesManages individual projects with defined scope, time, and budget
Employer & IndustryCommon in consulting, IT services, and professional services firmsWidely used across various industries including construction, IT, and healthcare

The Professional Services Program Manager oversees multiple client projects, ensuring strategic alignment and resource management, while the Project Manager focuses on executing specific projects within scope and deadlines. Both roles require strong organizational skills and certifications but differ in scope and responsibilities.

What is the role of a professional services manager?

A professional services manager oversees the delivery of consulting or technical services to clients, ensuring projects meet quality, scope, and deadlines. They coordinate between clients and internal teams, manage resources, and often require strong communication, project management skills, and industry knowledge to ensure customer satisfaction and successful project outcomes.

What are Professional Services Program Managers?

Professional Services Program Managers are responsible for leading and coordinating complex service projects for clients, often within industries like technology, consulting, or engineering. They oversee project delivery, manage client relationships, allocate resources, and ensure that programs meet business objectives and client expectations. Their role often bridges the gap between service delivery teams and clients, ensuring successful outcomes and client satisfaction. They also track project progress, handle budgets, and address any issues that arise during program execution.
What are popular job titles related to Professional Services Program Manager jobs in Arizona? For Professional Services Program Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Professional Services Program Manager jobs in Arizona look for? The top searched job categories for Professional Services Program Manager jobs in Arizona are:
Professional Services Program Manager jobs near you
Professional Services Program Manager

Professional Services Program Manager

Axon

Scottsdale, AZ • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Axon rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

9th of 142 rated electronics manufacturers

Job description

Your Impact

We're seeking a motivated, relationship-oriented problem solver to join our Professional Services Operations team. As a Program Manager, you'll lead critical operational programs that help Global Services & Support scale effectively while improving deployment readiness, operational visibility, and cross-functional execution.
This role sits at the intersection of operations, analytics, and program management. You'll partner closely with teams across Professional Services, Sales, Customer Success, Finance, Product, and Engineering to improve how we plan, deploy, measure, and scale our services. You'll provide the data, structure, and coordination needed to help stakeholders make informed decisions and deliver better outcomes for our customers.

What You'll Do

Location: Scottsdale, AZ (Hybrid in office 4 days a week)
Reports to: Senior Manager, Professional Services Operation

Program Management & Operational Excellence
  • Lead cross-functional programs and initiatives that improve deployment readiness, operational performance, and organizational scalability.
  • Own and continuously improve key operating mechanisms that support project intake, deployment readiness, portfolio visibility, and service delivery.
  • Translate business needs into clear program plans, milestones, risks, dependencies, and measurable outcomes.
  • Drive alignment across stakeholders, identify risks and blockers, and help teams make informed operational decisions.
  • Support ongoing business priorities and operational initiatives as organizational needs evolve.
Operational Intelligence & Reporting
  • Design, build, and maintain reporting frameworks that provide visibility into deployment health, backlog trends, operational performance, customer readiness, and resource utilization.
  • Develop dashboards, analyses, and presentations that help leaders monitor performance and make data-informed decisions.
  • Partner with stakeholders to define meaningful metrics, identify opportunities for improvement, and measure business outcomes.
  • Turn ambiguous questions into clear, actionable insights that support operational and strategic decision-making.
Deployment Readiness & Intake Governance
  • Review pipeline opportunities and implementation requests to ensure projects are properly qualified, scoped, and prepared for successful delivery.
  • Partner with Sales, Customer Success, and Professional Services teams to identify and resolve issues related to implementation requirements, service estimates, customer readiness, and project intake quality.
  • Improve intake and handoff processes to reduce operational friction, increase consistency, and improve customer outcomes.
  • Serve as a trusted partner in identifying and resolving cross-functional issues before they impact project execution.
Process Improvement & Scale
  • Map business processes, document requirements, and lead initiatives that improve operational efficiency and effectiveness.
  • Champion automation, standardization, and system enhancements that improve visibility, accuracy, and scalability.
  • Coordinate with Commercial Operations, IT, Finance, and other stakeholders to improve workflows, reporting, and data integrity.
  • Leverage AI-powered tools and emerging technologies to streamline analysis, documentation, and execution.
Cross-Functional Collaboration
  • Build trusted partnerships with stakeholders across Professional Services, Sales, Customer Success, Product, Engineering, Finance, and Operations.
  • Facilitate discussions that align teams around priorities, goals, and desired outcomes.
  • Ask thoughtful questions, challenge assumptions constructively, and help stakeholders frame business problems before solutions are developed.
  • Communicate clearly and effectively to both leadership and frontline teams, tailoring messaging to the audience and situation.
What You BringExperience
  • Bachelor's degree in a related field or equivalent practical experience.
  • 3-5 years of experience in program management, project management, operations, professional services, business operations and analytics, or a related field.
  • Experience leading cross-functional initiatives and driving projects from planning through execution.
  • Demonstrated ability to improve processes, influence stakeholders, and deliver measurable business outcomes.
  • Strong alignment with Axon Values.
Skills & Tools
  • Strong proficiency in Excel and experience with tools such as Smartsheet, Salesforce, Power BI, Sigma, Google Workspace, or similar platforms.
  • Strong analytical capabilities with the ability to transform complex data into actionable business insights.
  • Experience leveraging AI-powered tools to improve productivity, analysis, documentation, and execution.
  • Ability to build executive-ready reporting, dashboards, and presentations.
  • Strong written and verbal communication skills with the ability to simplify complex information.
Benefits that Benefit You
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

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