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Professional Services Program Manager Jobs in Arizona

Hill International

Program Manager

Phoenix, AZ · On-site

Hill International offers a dynamic work environment where talented professionals are empowered to ... services. * Champion SBE/DBE participation goals at a program level, directing reporting ...

Hill International

Program Manager

Phoenix, AZ · On-site

Hill International offers a dynamic work environment where talented professionals are empowered to ... Service Awards Program. Program Leadership & Client Relations * Serve as the senior Hill ...

CEI Services

Program Manager

Arizona City, AZ · On-site +1

Our Renewables expertise includes solar, wind, energy storage, aftermarket services, substations ... and motivated professionals. As a member of the MasTec team, you will engage in exciting new ...

cbi

Program Manager

Benson, AZ · On-site

The Program Manager will ensure that staff are providing quality support services and housing ... Our staff experience tremendous professional growth through ongoing training and support. Our team ...

cbi

Program Manager

Benson, AZ · On-site

The Program Manager will ensure that staff are providing quality support services and housing ... Our staff experience tremendous professional growth through ongoing training and support. Our team ...

cbi

Program Manager

Benson, AZ · On-site

The Program Manager will ensure that staff are providing quality support services and housing ... Our staff experience tremendous professional growth through ongoing training and support. Our team ...

Community Bridges, Inc.

Program Manager

Benson, AZ · On-site

The Program Manager will ensure that staff are providing quality support services and housing ... Our staff experience tremendous professional growth through ongoing training and support. Our team ...

Axon

Professional Services Manager, Fleet

Scottsdale, AZ · On-site

$66K - $105K/yr

All candidates maintain a professional attitude with a strong focus on the customer's total ... Fitness Programs * Emotional & Mental Wellness support * Learning & Development programs * And yes ...

Western Alliance Bank

Program Manager

Phoenix, AZ

... services, and risk management. Decompose strategic plans into programs/workstreams. May include ... Project Management Professional preferred. * ADKAR certification preferred. * May require up to 25 ...

Western Alliance Bank

Program Manager

Phoenix, AZ

... services, and risk management. Decompose strategic plans into programs/workstreams. May include ... Project Management Professional preferred. * ADKAR certification preferred. * May require up to 25 ...

Vallen

Program Manager

Phoenix, AZ

Drive shareofwallet growth by expanding product and service penetration across safety, PPE, and MRO ... Bachelor's degree preferred or equivalent professional experience. * Experience in MRO, safety ...

Vallen

Program Manager

Phoenix, AZ · On-site

Drive share-of-wallet growth by expanding product and service penetration across safety, PPE, and ... Bachelor's degree preferred or equivalent professional experience. * Experience in MRO, safety ...

Maximus

Program Manager

Phoenix, AZ · On-site

This role is accountable for ensuring the delivery of high-quality services across workforce ... Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional ...

MIKID

Program Manager

Casa Grande, AZ · On-site

$52K - $56K/yr

... services throughout Arizona. This role is responsible for planning, organizing, and directing ... professional who shares that mission.

Maximus

Program Manager

Phoenix, AZ · On-site

This role is accountable for ensuring the delivery of high‑quality services across workforce ... Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional ...

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Professional Services Program Manager information

What is the average salary for a programme manager?

The average salary for a professional services program manager typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior or specialized program managers with certifications like PMP or PgMP can earn higher salaries, especially in large organizations or tech sectors.

How does a Professional Services Program Manager typically collaborate with cross-functional teams to deliver client projects?

As a Professional Services Program Manager, you will regularly collaborate with cross-functional teams such as sales, technical consultants, and customer success to ensure seamless project delivery. This often involves facilitating communication between stakeholders, aligning project objectives, and coordinating resources to meet client expectations and deadlines. You’ll also be responsible for managing project risks and resolving issues that arise, making strong interpersonal and organizational skills essential. Building strong relationships across departments is key to driving successful outcomes and maintaining high client satisfaction.

What are the key skills and qualifications needed to thrive as a Professional Services Program Manager, and why are they important?

To thrive as a Professional Services Program Manager, you generally need strong project management expertise, a background in business or technology, and experience with client-facing implementations. Familiarity with project management software like MS Project or Asana, and certifications such as PMP or Agile/Scrum, are typically expected. Exceptional organizational, leadership, and communication skills help you effectively coordinate teams and manage client relationships. These abilities are crucial for ensuring successful project delivery, client satisfaction, and the achievement of business goals.

What does a program services manager do?

A Program Services Manager oversees the planning, execution, and delivery of multiple projects within an organization, ensuring they meet client requirements, stay on schedule, and stay within budget. They coordinate between teams, manage resources, and communicate progress to stakeholders, often utilizing project management tools and methodologies. Strong leadership, organizational skills, and industry knowledge are essential for success in this role.

What are the top 3 skills of a program manager?

A program manager, including those in professional services, typically needs strong leadership and communication skills to coordinate teams and stakeholders effectively. Organizational and project management skills are essential for planning, executing, and monitoring multiple projects simultaneously. Additionally, problem-solving and risk management abilities help address challenges and ensure program success.

What is the difference between Professional Services Program Manager vs Project Manager?

AspectProfessional Services Program ManagerProject Manager
CredentialsTypically requires PMP, PgMP, or similar certificationsOften requires PMP or CAPM certifications
Work EnvironmentFocuses on managing multiple ongoing client projects within professional servicesManages individual projects with defined scope, time, and budget
Employer & IndustryCommon in consulting, IT services, and professional services firmsWidely used across various industries including construction, IT, and healthcare

The Professional Services Program Manager oversees multiple client projects, ensuring strategic alignment and resource management, while the Project Manager focuses on executing specific projects within scope and deadlines. Both roles require strong organizational skills and certifications but differ in scope and responsibilities.

What is the role of a professional services manager?

A professional services manager oversees the delivery of consulting or technical services to clients, ensuring projects meet quality, scope, and deadlines. They coordinate between clients and internal teams, manage resources, and often require strong communication, project management skills, and industry knowledge to ensure customer satisfaction and successful project outcomes.

What are Professional Services Program Managers?

Professional Services Program Managers are responsible for leading and coordinating complex service projects for clients, often within industries like technology, consulting, or engineering. They oversee project delivery, manage client relationships, allocate resources, and ensure that programs meet business objectives and client expectations. Their role often bridges the gap between service delivery teams and clients, ensuring successful outcomes and client satisfaction. They also track project progress, handle budgets, and address any issues that arise during program execution.
What are popular job titles related to Professional Services Program Manager jobs in Arizona? For Professional Services Program Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Professional Services Program Manager jobs in Arizona look for? The top searched job categories for Professional Services Program Manager jobs in Arizona are:
Professional Services Program Manager jobs near you
Program Manager

Program Manager

Hill International

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description


Hill is seeking a Program Manager in Phoenix, AZ. This is a full time onsite role.
Hill International is seeking an experienced Program Manager to lead an embedded program management team supporting a major aviation client's capital program. This is a senior leadership role that combines strategic program oversight with hands-on contract coordination, making it ideal for a professional who brings both executive presence and operational discipline.
The Aviation Program Manager serves as Hill's primary point of contact with client leadership, directs all facets of the program management contract, and ensures seamless day-to-day delivery of program management support services across a large-scale, multi-project Capital Improvement Program (CIP).
Hill International offers a dynamic work environment where talented professionals are empowered to do their best work for clients who are shaping the built world. At Hill, you will:
  • Lead high-visibility, high-impact work supporting a major aviation capital program in the Phoenix metro area.
  • Join a collaborative, multi-disciplinary team of industry-leading professionals with deep national and international aviation program experience.
  • Work in a role that carries real authority - serving as the face of Hill to client leadership while managing a full program delivery team.
  • Grow your career with access to Hill's global network, professional development resources, and a culture that values both performance and people.

Responsibilities
Program Leadership & Client Relations
  • Serve as the senior Hill representative to client leadership and executive stakeholders, building and sustaining trusted relationships across all levels of the client organization.
  • Set program objectives and strategic direction in alignment with the client's CIP goals; advise on prioritization, resource allocation, and program sequencing.
  • Lead charettes, workshops, and stakeholder engagement sessions to advance design standards, program communications, and strategic planning initiatives.
  • Conduct client expectation surveys and develop data-driven program management plans in close collaboration with client leadership.
  • Proactively identify and manage program risks and opportunities, escalating issues with recommended solutions in a timely manner.

Contract & Operations Management
  • Direct all aspects of contract performance across the prime and Qualified Vendor List (QVL) subconsultant base, ensuring personnel and task authorizations are executed in alignment with program scope, schedule, and budget.
  • Provide executive oversight of the monthly invoicing and cost reporting cycle, holding the team accountable for accuracy, timeliness, and full compliance with client requirements.
  • Maintain strategic visibility over contract budgets, expenditure forecasts, and financial trends; surface risks and variances early and direct corrective action as needed.
  • Oversee operational readiness of the program team, including access credentialing and resource provisioning, to ensure uninterrupted delivery of contracted services.
  • Champion SBE/DBE participation goals at a program level, directing reporting, compliance tracking, and outreach strategy in partnership with client stakeholders.

Staff Management & QVL Oversight
  • Lead all aspects of QVL management, including drafting personnel authorizations, coordinating interview panels, developing scoring criteria, and onboarding selected consultants.
  • Manage staff changes for both key personnel and QVL vendors; communicate proactively with DCS on timing, rationale, and transition planning.
  • Promote a transparent, equitable, and auditable QVL selection process with a consistent emphasis on candidate skill over company affiliation.
  • Foster a collaborative, high-performing team culture across Hill staff and QVL consultants; provide coaching, mentoring, and professional development support.
  • Support community outreach and SBE/DBE engagement efforts in coordination with DCS and Aviation Department staff.

Program Controls & Technology
  • Support implementation and ongoing use of the Program Management Information System (PMIS), leveraging Oracle Unifier and Oracle Primavera P6 to deliver real-time dashboards, cost reports, and schedule updates.
  • Collaborate with the Project Controls Manager to develop master schedules, cash flow forecasts, and KPI reporting for client leadership and executive audiences.
  • Ensure program documentation processes - including Unifier workflows, document control procedures, and records retention - meet client compliance and auditability standards.

Qualifications
  • Bachelor's degree in Business Administration, Construction Management, Architecture, Engineering, or a related discipline.
  • 8+ years of progressively responsible experience in program management, contract management, or construction management - with at least 3 years in a client-facing leadership role.
  • Demonstrated experience managing complex, multi-project capital programs in an aviation, transportation, or comparable public infrastructure environment.
  • Proficiency with SAP and Oracle Unifier or similar enterprise project management and financial systems.
  • Experience administering contracts, managing subconsultant relationships, and leading QVL or similar vendor management processes.
  • Strong written and verbal communication skills, with the ability to engage effectively with public agency executives, elected officials, and diverse project teams.
  • Must be willing to work full time on-site in Phoenix, AZ.

Preferred
  • Prior experience working in an embedded staff augmentation role for a public aviation or transportation agency, including familiarity with public procurement policies, badging procedures, and federal grant reporting requirements.
  • Experience with Oracle Primavera P6 for program scheduling and progress reporting.
  • Familiarity with TSheets or comparable time-tracking platforms for multi-vendor labor management.
  • Knowledge of SBE/DBE compliance tracking and community outreach requirements for public agency contracts.
  • PMP, CCM, or DBIA certification is a plus.
  • Master's degree in a relevant discipline is a plus.

Depending upon your employment status, Hill's comprehensive benefits may include, Medical, Dental, Vision, Employer Paid Life and Accidental Death & Dismemberment Insurances, Business Travel Accident Insurance, Short-Term Disability, Long Term Disability, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Commuter Benefits, Legal Assistance, Identity Theft Protection, Pet Insurance, Auto & Home Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Voluntary Life & Accidental Death & Dismemberment Insurance. Paid Time Off (PTO), Holidays, 401(K) Retirement Savings Plan, Employee Referral Program, Professional Certification Incentive Program, Hill University Learning and Development, Tuition Reimbursement, EAP, Years of Service Awards Program.

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