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Production Support Engineer Jobs in Arizona (NOW HIRING)

Transact Campus

Technical Support Engineer

Scottsdale, AZ · On-site

$44K - $60K/yr

As a Technical Support Engineer, you will be the technical problem-solving expert for our customers ... Cross-functionally, you'll work with Product Management, Engineering, and Quality Assurance teams ...

Amazon

ITS Support Engineer I

Tempe, AZ · On-site

... productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated ... dependable and customer focused, owning the overall IT experience. They guarantee our employees ...

Amazon

ITS Support Engineer I

Tempe, AZ · On-site

... productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated ... dependable and customer focused, owning the overall IT experience They guarantee our employees have ...

Amazon

ITS Support Engineer I

Tempe, AZ

... productivity remains secure and uninterrupted. Amazon's ITS Support Engineers are dedicated ... dependable and customer focused, owning the overall IT experience They guarantee our employees have ...

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All JobsProduction Support Engineer JobsProduction Support Engineer Jobs in Arizona

Production Support Engineer information

See Arizona salary details

$17

$44

$74

How much do production support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for production support engineer in Arizona is $44.70, according to ZipRecruiter salary data. Most workers in this role earn between $37.64 and $49.04 per hour, depending on experience, location, and employer.

What is a production support engineer?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by production support engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a production support engineer?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
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Production Support Engineer jobs near you
Infographic showing various Production Support Engineer job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,985 per year, or $44.7 per hour.

Production Support Java Developer

Expert Technology Services

Phoenix, AZ • On-site

$50.75 - $65.50/hr

Contractor

Re-posted 12 days ago

Job description

Job Description – Production Support Java Developer (Phoenix, AZ)

Location: Phoenix, AZ (Local Candidates Only)
Type: Contract-to-Hire | 100% Onsite (Remote option after FTE conversion)
Client: Arizona State Retirement System (ASRS)

ASRS is seeking a Production Support Java Developer to support and maintain critical enterprise applications that power core business operations. This role focuses on ensuring application reliability, troubleshooting production issues, performing root cause analysis, deploying fixes and enhancements, and supporting production releases. The developer will work across the full application stack, collaborating with developers, QA, DevOps, DBAs, and business stakeholders in a modern DevOps environment using Jira.

Key Responsibilities
  • Investigate and resolve production incidents, perform RCA, and implement permanent solutions.
  • Develop, maintain, and enhance Java web applications and web services.
  • Troubleshoot APIs, optimize SQL queries, ensure data integrity, and improve application performance.
  • Monitor application health, analyze logs, and proactively address system issues.
  • Develop and deploy bug fixes, patches, and minor enhancements.
  • Maintain front-end views, controller logic, and application workflows.
  • Create and maintain unit, integration, and regression tests.
  • Support production deployments, release validation, and rollback activities.
  • Maintain technical documentation, runbooks, and knowledge base articles.
Required Experience
  • 5+ years of IT experience.
  • 3+ years of Java web application or web services development.
  • Experience with software development lifecycle methodologies, preferably Agile/Scrum.
  • Familiarity with BDD/TDD methodologies; Cucumber experience is a plus.
  • Understanding of system analysis, application design, QA, CI/CD, version control, and secure software development practices.
Required Technical Skills
  • Java 17+
  • Spring Boot
  • Spring Framework
  • Spring Security
  • Oracle Databases
  • JSP
  • Apache Tomcat
  • JavaScript
  • jQuery
  • Bootstrap
  • Git/GitHub
  • Maven
Preferred Skills
  • Spring Batch, Spring Integration
  • Oracle PL/SQL
  • MyBatis
  • FileNet
  • Code Quality Tools
  • Security Tools & Processes
  • BDD/TDD
  • Jasper Reports
  • Cucumber
  • Selenium
  • Atlassian Jira/Confluence
Education
  • Bachelor’s degree in Software Development, Information Technology, or related field preferred.
  • Continued professional education is a plus.
Additional Requirements
  • Must be local to Phoenix, AZ at the time of submission.
  • Must be available for in-person interviews within one week of posting close.
  • Must be able to start within two weeks of receiving an offer.
  • Eligible to convert to full-time employment after six months.
  • Must be authorized to work in the U.S.; no visa sponsorship available.
  • HireRight background check and drug screening required.