ZipRecruiter

Log In

1

Production Support Engineer Jobs in Arizona (NOW HIRING)

ASM

Engineer, Global Product Support

Phoenix, AZ

... production qualification * Serve as the primary owner of customer issues during Alpha and Beta ... engineers and customers Why ASM? At ASM, you won't just support products-you'll help shape them

ASM

Engineer, Global Product Support

Phoenix, AZ · On-site

... production qualification * Serve as the primary owner of customer issues during Alpha and Beta ... engineers and customers Why ASM? At ASM, you won't just support products-you'll help shape them

previous pagenext page

Showing results 21-40

All JobsProduction Support Engineer JobsProduction Support Engineer Jobs in Arizona

Production Support Engineer information

See Arizona salary details

$17

$44

$74

How much do production support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for production support engineer in Arizona is $44.70, according to ZipRecruiter salary data. Most workers in this role earn between $37.64 and $49.04 per hour, depending on experience, location, and employer.

What is a production support engineer?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by production support engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a production support engineer?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
What are popular job titles related to Production Support Engineer jobs in Arizona? For Production Support Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Production Support Engineer jobs in Arizona look for? The top searched job categories for Production Support Engineer jobs in Arizona are:
What cities in Arizona are hiring for Production Support Engineer jobs? Cities in Arizona with the most Production Support Engineer job openings:
What are popular job titles related to Production Support Engineer jobs in AZ? For Production Support Engineer jobs in AZ, the most frequently searched job titles are:
Production Support Engineer jobs near you
Infographic showing various Production Support Engineer job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,985 per year, or $44.7 per hour.

Engineer, Global Product Support

ASM

Phoenix, AZ

Full-time

Re-posted 17 days ago

Job description

Join ASM and Help Launch the Next Generation of ALD Technology

Global Product Support Engineer - Phoenix, AZ

At ASM, our innovations enable the world's most advanced semiconductor devices-and our people are central to making that happen. We're seeking a Global Product Support Engineer to join our ALD team in Phoenix, where you'll play a pivotal role in bringing new products from concept to successful customer adoption.

This is an opportunity to become a systemlevel expert for nextgeneration ALD tools, working sidebyside with development teams and customers to ensure our technology is built for performance, reliability, and realworld manufacturing success.

What You'll Do

In this highly impactful role, you'll serve as the bridge between product development and the fab-owning critical moments in the lifecycle of new ALD systems:

  • Act as the systemlevel technical expert supporting new product development
  • Partner closely with Hardware, Electrical, Controls, Process, and Software engineering teams to deeply understand new platforms
  • Influence product designs by providing customerfocused input on serviceability, manufacturability, and preventive maintenance
  • Own the first build and test of new products in development labs, identifying issues early and recommending solutions in real time
  • Develop and document bestknown methods and procedures for service, preventive, and corrective maintenance
  • Lead FirstinFab (Alpha and Beta) deployments, driving customer fab readiness, installation, startup, and production qualification
  • Serve as the primary owner of customer issues during Alpha and Beta phases, ensuring rapid resolution and strong customer confidence
  • Provide detailed reporting and feedback on field issues to improve product robustness
  • Define critical spare parts strategies, ensuring readiness and supportability for new product releases
hat We're Looking For
  • Bachelor's degree in an engineering discipline or 5+ years of handson experience with ALD semiconductor equipment
  • Strong technical curiosity and the ability to operate at a system level
  • Willingness to travel 25-50%, depending on the product development cycle
  • Ability to collaborate across disciplines and communicate effectively with both engineers and customers
Why ASM?

At ASM, you won't just support products-you'll help shape them. You'll work with cuttingedge ALD technology, gain deep exposure to new product development, and have a direct hand in how our tools perform in leading fabs around the world. It's a role with real ownership, visibility, and the chance to grow alongside some of the best technical talent in the industry.

Apply