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Product Operations Associate Jobs in New York (NOW HIRING)

Ramp

Product Operations Specialist | Juno

New York, NY · On-site

$100K - $180K/yr

On the product operations side, you will turn product decisions into clear operating plans, maintain visibility in Linear, coordinate customer testing and launch readiness, keep commitments and risks ...

Kith

Operations Associate

New York, NY

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... They are the gatekeepers of the back house, product organization and upkeep. RESPONSIBILITIES ...

Phoebe

Product Deployment & Operations

New York, NY · On-site

You will sit at the intersection of implementation, customer operations, product feedback, and company-building. * The goal is simple: help customers get live, get value, and make every deployment ...

Kith

Operations Associate

New York, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... They are the gatekeepers of the back house, product organization and upkeep. RESPONSIBILITIES ...

Kith

Operations Associate

New York, NY

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... They are the gatekeepers of the back house, product organization and upkeep. RESPONSIBILITIES ...

Kith

Operations Associate

New York, NY

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... They are the gatekeepers of the back house, product organization and upkeep. RESPONSIBILITIES ...

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... They are the gatekeepers of the back house, product organization and upkeep. RESPONSIBILITIES ...

Kith

Operations Associate

Brooklyn, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... They are the gatekeepers of the back house, product organization and upkeep. RESPONSIBILITIES ...

Crateandbarrel

Operations Associate

Paramus, NJ

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product ...

Crate & Barrel Holdings

Operations Associate

Paramus, NJ · On-site

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product ...

Naturalvert

Operations associate

Hawthorne, NJ · On-site

... productivity with hands-on experience.A successful operations associate should be highly organized and have a versatile skill set to support various business functions with a diverse range of tasks.

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All JobsProduct Operations Associate JobsProduct Operations Associate Jobs in New York

Product Operations Associate information

See New York salary details

$36.1K

$99.6K

$171.2K

How much do product operations associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for product operations associate in New York is $99,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $151,000.00 per year, depending on experience, location, and employer.

What is a product operations associate?

Product Operations Associates are professionals who support product teams by streamlining processes, coordinating cross-functional initiatives, and ensuring that product strategies are executed efficiently. They often act as a bridge between product management, engineering, customer support, and other departments to optimize workflow and communication. Their responsibilities may include data analysis, project management, process improvement, and facilitating product launches. By handling the operational aspects, they enable product managers and teams to focus on innovation and strategy.

What are the key skills and qualifications needed to thrive as a product operations associate?

To thrive as a Product Operations Associate, you need strong analytical skills, attention to detail, and a solid understanding of product lifecycle management, often supported by a relevant degree in business or a related field. Familiarity with tools like SQL, Jira, Salesforce, and data visualization platforms, as well as experience with process documentation, is typically required. Excellent communication, cross-functional collaboration, and problem-solving abilities are crucial soft skills for this role. These competencies are important for optimizing product processes, ensuring smooth team coordination, and driving overall product success.

How does a product operations associate typically interact with product managers and cross-functional teams?

As a Product Operations Associate, you play a pivotal role in streamlining communication and processes between product managers, engineering, design, and other key teams. You’ll often coordinate product launches, gather feedback from stakeholders, and help ensure that everyone is aligned with timelines and goals. Regular collaboration involves organizing meetings, documenting requirements, and tracking progress through project management tools. This role requires strong organizational skills and proactive communication to help resolve bottlenecks and ensure successful product delivery.

What is the difference between Product Operations Associate vs Product Manager?

AspectProduct Operations AssociateProduct Manager
ResponsibilitiesSupports product teams with data analysis, process improvements, and coordinationDefines product vision, strategy, and oversees development from conception to launch
Required SkillsData analysis, communication, project coordinationStrategic thinking, leadership, cross-functional collaboration
Work EnvironmentCollaborative, cross-departmental teams within tech companiesLeadership roles within product teams, often with managerial responsibilities
Common UsageEntry to mid-level support role in product organizationsSenior role with decision-making authority over product direction

The Product Operations Associate typically supports product teams with data and process management, focusing on operational efficiency. In contrast, the Product Manager leads product strategy and development, making key decisions to shape the product's future. Both roles are essential but differ in scope and responsibilities.

What are the most commonly searched types of Product Operations jobs in New York?

The most popular types of Product Operations jobs in New York are:

What are popular job titles related to Product Operations Associate jobs in New York?

For Product Operations Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Product Operations Associate jobs in New York look for?

The top searched job categories for Product Operations Associate jobs in New York are:

What cities in New York are hiring for Product Operations Associate jobs?

Cities in New York with the most Product Operations Associate job openings:

What are popular job titles related to Product Operations Associate jobs in NY?

For Product Operations Associate jobs in NY, the most frequently searched job titles are:

Product Operations Associate jobs near you
Infographic showing various Product Operations Associate job openings in New York as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,635 per year, or $47.9 per hour.

Product Operations Specialist | Juno

Ramp

New York, NY • On-site

$100K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you've built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year - far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will build and run the operating systems that help Juno ship reliably and support customers as we scale. On the product operations side, you will turn product decisions into clear operating plans, maintain visibility in Linear, coordinate customer testing and launch readiness, keep commitments and risks visible, and make sure product changes are communicated clearly.
You will partner closely with product and engineering to make decisions executable, keep work organized, surface gaps and dependencies, and ensure the team follows through on what it has committed to ship.
On the customer support side, you will be the first line of defense when customers encounter product issues. You will triage and investigate problems, coordinate the right response, and redirect travel-service questions to our travel partners. Because you sit close to both the product process and the customer, you will turn recurring friction into clear insights, accountable follow-up, and better operating systems.
Success means Juno ships through a lightweight and dependable process, customers understand what changed, risks and commitments do not get lost, recurring issues reach the right owners, and support demand does not grow one-for-one with the business.
*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*
What You'll Do
  • Provide holistic support through the entire launch lifecycle across program management, customer testing, launch readiness, change management, customer communication, and post-launch iteration. Own and improve Juno's shipping process so the right reviews, testing, documentation, internal enablement, and customer updates happen at the right time.
  • Maintain Linear as a reliable operating system for projects, owners, milestones, dependencies, status, and product decisions. Surface risks early and follow through until they are resolved.
  • Serve as the first line of defense for product-related customer issues across email and chat, join customer calls when needed, manage escalations to resolution, and route travel-service questions to the right partner.
  • Be the voice of the customer in product decisions. Analyze support trends and customer feedback, diagnose recurring friction, size the problems you find, and translate messy input into clear findings, recommended actions, prioritization input, and accountable follow-up for product and engineering.
  • Build AI-powered workflows, automations, knowledge systems, and self-service experiences that improve the quality and speed of product operations and customer support.

What You Need
  • 3+ years of experience in product operations, program management, customer experience, technical support, consulting, or another customer-facing analytical role in a fast-moving software company.
  • You are highly process-oriented. You can turn ambiguous cross-functional work into clear owners, milestones, decisions, and next steps without creating unnecessary bureaucracy.
  • You actively use AI to get real work done and can show us what you have automated, analyzed, or built.
  • You can use qualitative feedback and data to identify patterns, diagnose root causes, size problems, and measure whether a product or operational fix reduced customer friction.
  • You write with precision and empathy. You can explain a complicated product change or technical issue clearly, without jargon or filler.
  • You run toward ownership, move quickly without losing the details, and can drive clarity across product, engineering, customer success, customers, and external partners.

Nice-to-Haves
  • Technical fluency with APIs, integrations, debugging, or data analysis, even if you do not write production code.
  • Experience in B2B SaaS, travel, fintech, or another operationally complex product.

Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend

United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
Canada
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
  • Employee Assistance Program and virtual care through Lumino Health

United Kingdom
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice

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