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Process Improvement Jobs in Raleigh, NC (NOW HIRING)

Continuous Improvement Manager

Morrisville, NC · On-site

$88K - $118K/yr

Continuous Improvement Strategy: • Conduct analysis of current processes and performance to identify opportunities for improvement • Develop and communicate a clear strategy for implementing ...

Continuous Improvement Manager

Morrisville, NC · On-site

$88K - $118K/yr

Lead process improvement projects and initiatives across departments and functions Identify and implement process improvements to increase efficiency and reduce waste Utilize Lean and other ...

Instrument & Electrical, Mechanical, Control/SCADA/PLCs, Process Improvement Methodologies, Root ... Cause Analysis (RCA) & Reliability Centered Maintenance (RCM) a plus We commit to an inclusive ...

The technical operations/process engineer may lead process improvement projects in which all departments will be represented and must be able to communicate well with all level of personnel. This ...

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Process Improvement information

See Raleigh, NC salary details

$38.9K

$88.1K

$129.3K

How much do process improvement jobs pay per year?

As of Jun 22, 2026, the average yearly pay for process improvement in Raleigh, NC is $88,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $100,100.00 per year, depending on experience, location, and employer.

What jobs focus on process improvement?

Jobs that focus on process improvement include roles such as Process Improvement Specialist, Business Analyst, Lean Six Sigma Consultant, and Continuous Improvement Manager. These positions involve analyzing workflows, identifying inefficiencies, and implementing strategies to enhance productivity and quality, often requiring skills in data analysis, project management, and familiarity with process improvement methodologies like Lean or Six Sigma.

What is process improvement?

Process improvement refers to the practice of identifying, analyzing, and enhancing existing business processes to optimize performance, increase efficiency, and reduce costs. It involves evaluating current workflows, finding inefficiencies or bottlenecks, and implementing changes to make operations smoother and more effective. Process improvement can be applied to any area of an organization and often uses methodologies like Lean, Six Sigma, or Kaizen. The goal is to deliver better quality, speed, and value to customers and the business.

What is the difference between Process Improvement vs Business Analyst?

AspectProcess ImprovementBusiness Analyst
Primary FocusOptimizing processes and workflowsAnalyzing business needs and defining solutions
Skills & CertificationsLean, Six Sigma, project managementRequirements gathering, data analysis, communication
Work EnvironmentOperations, manufacturing, service industriesIT, finance, healthcare, various industries
GoalsIncrease efficiency, reduce wasteImprove business processes, support decision-making

While Process Improvement specialists focus on streamlining workflows and reducing inefficiencies, Business Analysts analyze business needs and recommend solutions. Both roles require analytical skills, but Process Improvement emphasizes methodologies like Lean and Six Sigma, whereas Business Analysts focus on requirements gathering and stakeholder communication. Understanding these differences helps organizations assign the right roles for operational efficiency and strategic projects.

What jobs make $10,000 a month without a degree?

In process improvement roles, high-paying positions such as senior consultants or project managers can earn $10,000 or more monthly, especially with extensive experience and certifications like Six Sigma or PMP. These roles often require strong analytical skills, process knowledge, and the ability to lead change, but they do not always require a formal degree if compensated through performance and expertise.

What are the key skills and qualifications needed to thrive as a Process Improvement Specialist, and why are they important?

To thrive as a Process Improvement Specialist, you need expertise in process analysis, project management, and data-driven problem-solving, often supported by a degree in business or engineering and Lean Six Sigma certification. Familiarity with process mapping tools, statistical analysis software, and workflow management systems is typically required. Strong communication, collaboration, and change management skills help drive stakeholder engagement and successful implementation. These competencies are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What is the 3 month rule for jobs?

The 3 month rule in process improvement or related jobs often refers to a probationary period of three months during which an employee's performance is evaluated before confirming permanent employment. This period allows employers to assess skills, adaptability, and fit for the role, and employees to demonstrate their capabilities. It is common for companies to set this timeframe for onboarding and initial performance reviews.

How does a Process Improvement professional typically collaborate with cross-functional teams to implement changes?

Process Improvement professionals often work closely with stakeholders from various departments such as operations, IT, quality assurance, and management. They facilitate workshops, collect feedback, and use data-driven analysis to identify inefficiencies and recommend solutions. Successful collaboration requires strong communication and influencing skills, as well as the ability to build consensus around new processes. Regular meetings and progress updates ensure that everyone is aligned and any obstacles are addressed promptly.

What is process improvement in a job?

Process improvement in a job involves analyzing and modifying existing workflows or procedures to increase efficiency, reduce waste, and improve quality. It often requires skills in data analysis, problem-solving, and familiarity with methodologies like Lean or Six Sigma to implement effective changes.
What are the most commonly searched types of Process Improvement jobs in Raleigh, NC? The most popular types of Process Improvement jobs in Raleigh, NC are:
What job categories do people searching Process Improvement jobs in Raleigh, NC look for? The top searched job categories for Process Improvement jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Process Improvement jobs? Cities near Raleigh, NC with the most Process Improvement job openings:
Process Improvement Consultant (Raleigh, NC)

Process Improvement Consultant (Raleigh, NC)

First Citizens Bank

Raleigh, NC • Hybrid

Full-time

Posted 6 days ago


First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks


Job description

Overview

This is a hybrid position based in Raleigh (the DAC). Candidates must live within a commutable distance of the any of the Bank’s operations centers.

The Business Process Consultant (BPC) supports the Enterprise Engagement Center Group Modernization Team by delivering process optimization, demand management, and solution delivery across engagement centers and back-office operations. This role plays a critical part in supporting translating business demand into actionable requirements and ensuring alignment between process design, technology solutions, and the target operating model.  As a key execution partner, the BPC owns centralized intake and governance processes, leads detailed process mapping efforts, and collaborates closely with technology teams to deliver scalable, efficient, and outcome-driven solutions that improve operational performance and customer experience. 


Responsibilities

Demand Intake & Governance Execution 

  • Own day-to-day management of centralized intake (CROWN), ensuring accurate capture, documentation and prioritization of incoming demand 
  • Partner with the Senior Product Manager to ensure demand is well-defined, scoped, and aligned to roadmap priorities 
  • Implement a change management framework to foster adoption of the process and workflows as designed 

Business Process Mapping & Analysis 

  • Lead detailed current-state and future-state process mapping across engagement centers and back-office operations 
  • Document workflows, dependencies, and handoffs to identify inefficiencies and gaps 
  • Support process standardization and simplification efforts to improve operational consistency and throughput 

Optimization Identification & Sizing 

  • Identify opportunities for operational improvement, including efficiency gains, automation, and work or call deflection 
  • Quantify potential benefits and support development of business cases 
  • Track and report on realized benefits in partnership with stakeholders 

Process, Technology & Operating Model Alignment 

  • Ensure alignment between process design, enabling technology, and the broader operating model 
  • Identify and escalate misalignments or risks that could impact delivery or value realization 
  • Support change readiness by ensuring processes and tools are clear, usable, and aligned to business needs 

Qualifications

Bachelor's Degree and 6 years of experience in Process improvement, consulting or product development OR High School Diploma or GED and 10 years of experience in Process improvement, consulting or product development

Skills:

  • Hands-on experience with process mapping (e.g., current/future state, workflow documentation) and process improvement 
  • Strong ability to translate business needs into structured requirements and documentation 
  • Demonstrated ability to identify and quantify process improvement opportunities 
  • Strong analytical thinking, attention to detail, and problem-solving skills 
  • Effective communication and stakeholder coordination skills 
  • Experience in business process consulting, operations, business analysis, or related discipline

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Process improvement, consulting or product development OR High School Diploma or GED and 10 years of experience in Process improvement, consulting or product development

Skills:

  • Hands-on experience with process mapping (e.g., current/future state, workflow documentation) and process improvement 
  • Strong ability to translate business needs into structured requirements and documentation 
  • Demonstrated ability to identify and quantify process improvement opportunities 
  • Strong analytical thinking, attention to detail, and problem-solving skills 
  • Effective communication and stakeholder coordination skills 
  • Experience in business process consulting, operations, business analysis, or related discipline

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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