What is process improvement?

Process improvement refers to the practice of identifying, analyzing, and enhancing existing business processes to optimize performance, increase efficiency, and reduce costs. It involves evaluating current workflows, finding inefficiencies or bottlenecks, and implementing changes to make operations smoother and more effective. Process improvement can be applied to any area of an organization and often uses methodologies like Lean, Six Sigma, or Kaizen. The goal is to deliver better quality, speed, and value to customers and the business.