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Post Sales Jobs (NOW HIRING)

Skimmer

Technical Solutions Consultant (Pre/Post Sales) Skimmer is on a mission: to modernize the pool and spa service and repair industry. We're a private equity-backed company with 7000+ customers using ...

Hatzel & Buehler, Inc.

AV Post-Sales Engineer

Malvern, PA

$79K - $104K/yr

The AV Post-Sales Engineer is responsible for reviewing and interpreting complex project requirements. This role will confirm bill of material and create detailed drawing packages including floor ...

Redfish Recruiting

$125K - $175K/yr

... sales engineering team to gather client goals and KPI's. -Spearhead new opportunities in which Arize can provide the most value that will drive renewals and new accounts. What We're Looking For ...

Gremlin

Pre/Post Sales Solutions Architect

$64.50 - $85/hr

About the Role of Pre/Post Sales Solutions Architect Gremlin's team is growing, and we're seeking a passionate Solutions Architect to help prove the value of Reliability Management to customers. In ...

Gremlin

Pre/Post Sales Solutions Architect

$64.50 - $85/hr

About the Role of Pre/Post Sales Solutions Architect Gremlin's team is growing, and we're seeking a passionate Solutions Architect to help prove the value of Reliability Management to customers. In ...

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Post Sales information

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$22.5K

$81.6K

$154.5K

How much do post sales jobs pay per year?

As of Aug 21, 2026, the average yearly pay for post sales in the United States is $81,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What is a post sales role?

Post sales roles refer to the positions and responsibilities that come into play after a product or service has been sold to a customer. These roles typically focus on customer onboarding, support, retention, relationship management, and ensuring customer satisfaction with the purchased product or service. Post sales teams work to resolve issues, provide training, address feedback, and help customers maximize the value of their purchase. Effective post sales support is crucial for building long-term customer loyalty and encouraging repeat business.

What are the key skills and qualifications needed to thrive in a post sales role?

To thrive in a Post Sales role, you need strong customer service skills, a thorough understanding of the company’s products or services, and experience in account management or customer support. Familiarity with CRM software like Salesforce, ticketing systems, and basic data analysis tools is often required. Excellent communication, problem-solving abilities, and a proactive attitude are essential soft skills for building customer trust and resolving issues. These skills ensure customer satisfaction, promote retention, and support long-term business growth after the initial sale.

What are the main challenges faced by post sales professionals, and how can they effectively address them?

Post Sales professionals often encounter challenges such as managing customer expectations, handling technical issues, and ensuring seamless communication between clients and internal teams. To address these, it's important to maintain proactive follow-ups, develop strong product knowledge, and build positive relationships with both customers and colleagues. Collaborating closely with support, engineering, and account management teams can help resolve issues quickly and enhance the overall customer experience, leading to higher satisfaction and retention.

What is the difference between Post Sales vs Customer Support?

AspectPost SalesCustomer Support
Primary FocusEnsuring customer success after purchase, managing account growthAddressing customer issues and troubleshooting
Required SkillsProduct knowledge, account management, communicationProblem-solving, technical skills, communication
Work EnvironmentClient-facing, account management teamsHelp desks, call centers, support teams
Industry UsageTechnology, SaaS, enterprise solutionsTechnology, retail, telecom, various service sectors

While both roles involve customer interaction, Post Sales focuses on ongoing account success and growth, whereas Customer Support primarily handles troubleshooting and resolving immediate issues. Understanding these differences helps companies assign the right resources for customer satisfaction and retention.

More about Post Sales jobs

What cities are hiring for Post Sales jobs?

Cities with the most Post Sales job openings:

What states have the most Post Sales jobs?

States with the most job openings for Post Sales jobs include:

What job categories do people searching Post Sales jobs look for?

The top searched job categories for Post Sales jobs are:

Post Sales jobs near you
Infographic showing various Post Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $81,617 per year, or $39.2 per hour.

Enterprise Field Engineer - Post-sales

CodeRabbit

Boston, MA • On-site

$90 - $120/hr

Other

Posted 3 days ago

New

Job description

About CodeRabbit

CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality.

Role Overview

The Enterprise Field Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers in the Enterprise tier throughout their post-sales journey. In this function, you will play a crucial role in onboarding, implementation, and ongoing success by partnering with Customer Success, Product, Engineering and Support teams to ensure customers realize the full value of CodeRabbit.

This is an exciting role for those who are technically curious and passionate about building AI-powered solutions for the SDLC. You will have the opportunity to make a significant impact in an exciting, collaborative and fast-paced company that’s focused on making our customers successful.

What you will do:

  • Lead technical onboarding and implementation for new customers, ensuring a smooth and successful deployment of the CodeRabbit platform

  • Translate customer requirements into implementation plans, configurations, and best practices tailored to their environment

  • Configure and optimize integrations with customer development workflows, CI/CD pipelines, and cloud environments

  • Deliver customer trainings, workshops, and enablement sessions to drive adoption and long-term success

  • Conduct regular configuration and architecture reviews to ensure customers are leveraging CodeRabbit effectively and following best practices

  • Act as a technical escalation point for complex issues, partnering with Support, Product, and Engineering teams to drive timely resolution

  • Proactively identify opportunities to improve customer outcomes, performance, and usage of the platform

  • Provide structured feedback to Product and Engineering based on customer usage, challenges, and feature requests

  • Stay abreast with industry trends and emerging technologies in AI-powered development tools and platforms

  • Contribute to internal documentation, implementation playbooks, guides, and best practices

  • Partner closely with pre-sales teams to ensure a seamless transition from sales to onboarding and ongoing success

What you will bring:

  • 5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced, startup-like environment

  • Experience leading enterprise customer onboarding, implementation, or post-sales technical engagements

  • Experience working with diverse stakeholders, from technical teams to business leaders

  • Strong organizational skills and ability to manage multiple customer engagements simultaneously

  • Strong experience with software development tools and platforms

  • Comfortable working with command line tools and debugging technical issues

  • Knowledge in cloud platforms (AWS, GCP or Azure)

  • Excellent communication and interpersonal skills

  • Strong sense of ownership, self-motivation and eagerness to solve problems and improve customer outcomes

  • Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing

Bonus Points for:

  • Experience in container orchestration platforms (e.g., Kubernetes), infrastructure as code (e.g., Terraform), CI/CD tools (e.g., GitHub Actions)

  • Experience supporting production environments and handling technical escalations

  • Experience designing or reviewing system architectures in enterprise environments

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