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Post Sales Jobs (NOW HIRING)

Threat Stack

Post Sales Engineer

Boston, MA · On-site

Experience in project management or post-sales implementation role a plus * Successful performances in a startup environment is a substantial plus * Computer Science degree desirable Skills ...

Threat Stack

Post Sales Engineer

Boston, MA

Experience in project management or post-sales implementation role a plus * Successful performances in a startup environment is a substantial plus * Computer Science degree desirable

BIOFerm

Post-Sales and Service Manager

Madison, WI · On-site

The Post-Sales and Service Manager is a critical member of the Operations Group who manages the post-commissioning and post-sales relationship with all BIOFerm customers. This position is responsible ...

Second Nature Brands, Inc

Post-Sales Enablement Manager

$115K - $135K/yr

About the Role Second Nature is looking for a Post-Sales Enablement Manager to strengthen four critical post-sales functions: Implementation and Onboarding, Customer Experience (CX), Customer Support ...

BIOFerm

Post-Sales and Service Manager

Madison, WI · On-site

The Post-Sales and Service Manager is a critical member of the Operations Group who manages the post-commissioning and post-sales relationship with all BIOFerm customers. This position is responsible ...

Hologram

GTM Engineer, Post-Sales

GTM Engineer, Post-Sales About this role The GTM Engineer, Post-Sales, takes manual post-sale work (onboarding, billing, orders, renewals) and turns it into infrastructure: deleting what doesn't need ...

WalkMe

AI Automation Lead, Post-Sales Operations

Raleigh, NC · On-site

$147K/yr

Post Sales Operations AI Automation Strategy and execution * Develop, document, and maintain SOPs and policies for data collection, storage, and reporting across all post sales functions * Serve as ...

Hologram

GTM Engineer, Post-Sales

GTM Engineer, Post-Sales About this role The GTM Engineer, Post-Sales, takes manual post-sale work (onboarding, billing, orders, renewals) and turns it into infrastructure: deleting what doesn't need ...

WalkMe

AI Automation Lead, Post-Sales Operations

Austin, TX · On-site

$150K/yr

Post Sales Operations AI Automation Strategy and execution * Develop, document, and maintain SOPs and policies for data collection, storage, and reporting across all post sales functions * Serve as ...

IP Fabric

$68.50 - $90.25/hr

About The Role As a Post Sales Solution Architect at IP Fabric, you will be the technical owner of customer success after the sale. You will work directly with enterprise network, security, and ...

Vanta

Lead People Business Partner, Post Sales

$202K - $238K/yr

Vanta's Post-Sales organization - spanning Account Management, Customer Success, and Support - is responsible for ensuring our customers realize ongoing value from Vanta, driving retention, expansion ...

IP Fabric

Solution Architect - Post Sales

OR · On-site +1

$63 - $83/hr

About The Role As a Post Sales Solution Architect at IP Fabric, you will be the technical owner of customer success after the sale. You will work directly with enterprise network, security, and ...

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How much do post sales jobs pay per year?

As of Aug 21, 2026, the average yearly pay for post sales in the United States is $81,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What is a post sales role?

Post sales roles refer to the positions and responsibilities that come into play after a product or service has been sold to a customer. These roles typically focus on customer onboarding, support, retention, relationship management, and ensuring customer satisfaction with the purchased product or service. Post sales teams work to resolve issues, provide training, address feedback, and help customers maximize the value of their purchase. Effective post sales support is crucial for building long-term customer loyalty and encouraging repeat business.

What are the key skills and qualifications needed to thrive in a post sales role?

To thrive in a Post Sales role, you need strong customer service skills, a thorough understanding of the company’s products or services, and experience in account management or customer support. Familiarity with CRM software like Salesforce, ticketing systems, and basic data analysis tools is often required. Excellent communication, problem-solving abilities, and a proactive attitude are essential soft skills for building customer trust and resolving issues. These skills ensure customer satisfaction, promote retention, and support long-term business growth after the initial sale.

What are the main challenges faced by post sales professionals, and how can they effectively address them?

Post Sales professionals often encounter challenges such as managing customer expectations, handling technical issues, and ensuring seamless communication between clients and internal teams. To address these, it's important to maintain proactive follow-ups, develop strong product knowledge, and build positive relationships with both customers and colleagues. Collaborating closely with support, engineering, and account management teams can help resolve issues quickly and enhance the overall customer experience, leading to higher satisfaction and retention.

What is the difference between Post Sales vs Customer Support?

AspectPost SalesCustomer Support
Primary FocusEnsuring customer success after purchase, managing account growthAddressing customer issues and troubleshooting
Required SkillsProduct knowledge, account management, communicationProblem-solving, technical skills, communication
Work EnvironmentClient-facing, account management teamsHelp desks, call centers, support teams
Industry UsageTechnology, SaaS, enterprise solutionsTechnology, retail, telecom, various service sectors

While both roles involve customer interaction, Post Sales focuses on ongoing account success and growth, whereas Customer Support primarily handles troubleshooting and resolving immediate issues. Understanding these differences helps companies assign the right resources for customer satisfaction and retention.

More about Post Sales jobs

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What states have the most Post Sales jobs?

States with the most job openings for Post Sales jobs include:

What job categories do people searching Post Sales jobs look for?

The top searched job categories for Post Sales jobs are:

Post Sales jobs near you
Infographic showing various Post Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $81,617 per year, or $39.2 per hour.

Post Sales Engineer

Threat Stack

Boston, MA • On-site

Full-time

Re-posted yesterday

Job description

Threat Stack is in the exciting business of protecting the cloud-based businesses and applications you use every day. Our customers are the new economy companies: they exist to make the way we live, work, and play awesome. We have hundreds of customers who want to change everything from how the finance industry works to how we measure and care about our health.
Responsibilities:
  • Work closely with Account Manager to map out customer success criteria and drive product adoption and growth
  • Define risk metrics and measure and document progress towards limiting this exposure using Threat Stack's Cloud Security Platform® (CSP)
  • Take ownership of all technical aspects of customer subscription - from onboarding and implementation by assisting customers with system configuration (policy configs, alert rules, etc.) to addressing technical challenges with creative solutions by providing consultative insight on security monitoring best practices
  • Be the voice of the customer by capturing feature requests and general feedback to share with Product Management, Engineering, and Marketing teams

Requirements:
  • 5-7 years experience as a customer-facing engineer with security vendor
  • Authoritative knowledge of Linux OS operations and commands
  • Familiarity with public cloud environments and security services - especially Amazon Web Services
  • Hands-on experience with security tools such as IDS, SIEM, firewalls, anti-malware, etc. as well as auto-deployment tools such as Chef, Puppet, and Ansible
  • Comfortable committing to a quota and supporting revenue influencing activity
  • Experience in project management or post-sales implementation role a plus
  • Successful performances in a startup environment is a substantial plus
  • Computer Science degree desirable
Skills & Requirements Qualifications

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