$140 - $170/hr
Build post-sales deployment processes and playbooks from 0 to 1 * Partner with Sales, Engineering, and Research * Relay field learnings to shape the product roadmap * Travel to customer sites as ...
New
$140 - $170/hr
Build post-sales deployment processes and playbooks from 0 to 1 * Partner with Sales, Engineering, and Research * Relay field learnings to shape the product roadmap * Travel to customer sites as ...
New
Sales Engineer Named Enterprise
Louisville, KY · On-site
$90 - $130/hr
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer\'s technical issues
Sales Engineer Named Enterprise
Louisville, KY · On-site
$90 - $130/hr
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer\'s technical issues
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
Sales Engineer Named Enterprise
Louisville, KY · On-site
$110 - $160/hr
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
Sales Engineer Named Enterprise
Louisville, KY · On-site
$110 - $160/hr
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
$90 - $120/hr
... and post-sales activities. * Driving the occupancy at the community * Great customer service ... mentality * Ability work in a fast-paced environment * Computer software skills are a must * Must ...
New
$90 - $120/hr
... and post-sales activities. * Driving the occupancy at the community * Great customer service ... mentality * Ability work in a fast-paced environment * Computer software skills are a must * Must ...
New
Collaborate with Clinical Specialists and Post-Sales teams to ensure successful installations and customer onboarding. * Maintain an active sales pipeline using CRM software. * Prepare sales ...
Collaborate with Clinical Specialists and Post-Sales teams to ensure successful installations and customer onboarding. * Maintain an active sales pipeline using CRM software. * Prepare sales ...
Collaborate with Clinical Specialists and Post-Sales teams to ensure successful installations and customer onboarding. * Maintain an active sales pipeline using CRM software. * Prepare sales ...
Collaborate with Clinical Specialists and Post-Sales teams to ensure successful installations and customer onboarding. * Maintain an active sales pipeline using CRM software. * Prepare sales ...
Sales Representative
Louisville, KY · On-site
$75/hr
Collaborate with Clinical Specialists and Post-Sales teams to ensure successful installations and customer onboarding. * Maintain an active sales pipeline using CRM software. * Prepare sales ...
Sales Representative
Louisville, KY · On-site
$75/hr
Collaborate with Clinical Specialists and Post-Sales teams to ensure successful installations and customer onboarding. * Maintain an active sales pipeline using CRM software. * Prepare sales ...
$260 - $360/hr
The role: We're hiring our first VP of Post-Sales to build and own everything that happens after a deal closes. You'll be responsible for turning new logos into durable, expanding accounts ...
$260 - $360/hr
The role: We're hiring our first VP of Post-Sales to build and own everything that happens after a deal closes. You'll be responsible for turning new logos into durable, expanding accounts ...
$220 - $300/hr
The role: We're hiring our first VP of Post-Sales to build and own everything that happens after a deal closes. You'll be responsible for turning new logos into durable, expanding accounts ...
$220 - $300/hr
The role: We're hiring our first VP of Post-Sales to build and own everything that happens after a deal closes. You'll be responsible for turning new logos into durable, expanding accounts ...
$110 - $125/hr
You love working closely with the Axis Regional Sales Managers (RSMs) in the territory to support various types of pre- and post-sales opportunities including critical projects. You are great at ...
New
$110 - $125/hr
You love working closely with the Axis Regional Sales Managers (RSMs) in the territory to support various types of pre- and post-sales opportunities including critical projects. You are great at ...
New
Act as a technical resource for pre-and post-sales activities to support the sales team. Provide hands-on training and support for qPCR workflows and protocols. Collect Voice-of-Customer (VOC ...
Act as a technical resource for pre-and post-sales activities to support the sales team. Provide hands-on training and support for qPCR workflows and protocols. Collect Voice-of-Customer (VOC ...
Act as a technical resource for pre-and post-sales activities to support the sales team. * Provide hands-on training and support for qPCR workflows and protocols. * Collect Voice-of-Customer (VOC ...
Act as a technical resource for pre-and post-sales activities to support the sales team. * Provide hands-on training and support for qPCR workflows and protocols. * Collect Voice-of-Customer (VOC ...
Act as a technical resource for pre-and post-sales activities to support the sales team. * Provide hands-on training and support for qPCR workflows and protocols. * Collect Voice-of-Customer (VOC ...
Act as a technical resource for pre-and post-sales activities to support the sales team. * Provide hands-on training and support for qPCR workflows and protocols. * Collect Voice-of-Customer (VOC ...
$110 - $145/hr
Delivery of expert post sales customer support for Keysight's portfolio of products that support e-mobility applications from vehicle battery, Battery Management System (BMS), inverter, charging ...
New
$110 - $145/hr
Delivery of expert post sales customer support for Keysight's portfolio of products that support e-mobility applications from vehicle battery, Battery Management System (BMS), inverter, charging ...
New
$70 - $110/hr
Pre/Post-sales support, including customer demonstrations, equipment start-up, and training * Consultant to customers involved in research, development and test of RF and Microwave products and ...
$70 - $110/hr
Pre/Post-sales support, including customer demonstrations, equipment start-up, and training * Consultant to customers involved in research, development and test of RF and Microwave products and ...
$75 - $110/hr
Pre/Post-sales support, including customer demonstrations, equipment start-up, and training * Consultant to customers involved in research, development and test of RF and Microwave products and ...
$75 - $110/hr
Pre/Post-sales support, including customer demonstrations, equipment start-up, and training * Consultant to customers involved in research, development and test of RF and Microwave products and ...
$140 - $190/hr
Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the pre-sales expansion cycles and remain deeply involved post ...
New
$140 - $190/hr
Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the pre-sales expansion cycles and remain deeply involved post ...
New
Post Sales information
What is a post sales role?
Post sales roles refer to the positions and responsibilities that come into play after a product or service has been sold to a customer. These roles typically focus on customer onboarding, support, retention, relationship management, and ensuring customer satisfaction with the purchased product or service. Post sales teams work to resolve issues, provide training, address feedback, and help customers maximize the value of their purchase. Effective post sales support is crucial for building long-term customer loyalty and encouraging repeat business.
What are the key skills and qualifications needed to thrive in a post sales role?
To thrive in a Post Sales role, you need strong customer service skills, a thorough understanding of the company’s products or services, and experience in account management or customer support. Familiarity with CRM software like Salesforce, ticketing systems, and basic data analysis tools is often required. Excellent communication, problem-solving abilities, and a proactive attitude are essential soft skills for building customer trust and resolving issues. These skills ensure customer satisfaction, promote retention, and support long-term business growth after the initial sale.
What are the main challenges faced by post sales professionals, and how can they effectively address them?
Post Sales professionals often encounter challenges such as managing customer expectations, handling technical issues, and ensuring seamless communication between clients and internal teams. To address these, it's important to maintain proactive follow-ups, develop strong product knowledge, and build positive relationships with both customers and colleagues. Collaborating closely with support, engineering, and account management teams can help resolve issues quickly and enhance the overall customer experience, leading to higher satisfaction and retention.
What is the difference between Post Sales vs Customer Support?
| Aspect | Post Sales | Customer Support |
|---|---|---|
| Primary Focus | Ensuring customer success after purchase, managing account growth | Addressing customer issues and troubleshooting |
| Required Skills | Product knowledge, account management, communication | Problem-solving, technical skills, communication |
| Work Environment | Client-facing, account management teams | Help desks, call centers, support teams |
| Industry Usage | Technology, SaaS, enterprise solutions | Technology, retail, telecom, various service sectors |
While both roles involve customer interaction, Post Sales focuses on ongoing account success and growth, whereas Customer Support primarily handles troubleshooting and resolving immediate issues. Understanding these differences helps companies assign the right resources for customer satisfaction and retention.
What are popular job titles related to Post Sales jobs in Kentucky?
For Post Sales jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Post Sales jobs in Kentucky look for?
The top searched job categories for Post Sales jobs in Kentucky are:
$140 - $170/hr
Other
Posted yesterday
New
Job description
- Own end-to-end onboarding, deployment, and production rollout of the platform for strategic enterprise accounts
- Serve as the primary technical point of contact for assigned accounts
- Build long-term customer relationships and drive adoption across complex on-premises and hybrid environments
- Design scalable, secure workflows spanning compute, storage, networking, and distributed systems across AWS, GCP, Azure, and on-premises Kubernetes
- Translate ambiguous customer requirements into concrete technical architecture
- Build post-sales deployment processes and playbooks from 0 to 1
- Partner with Sales, Engineering, and Research
- Relay field learnings to shape the product roadmap
- Travel to customer sites as needed to support critical deployments and high-stakes engagements
- Guide customers from signed contract through production stabilization and ongoing adoption
Requirements
- 5–10 years of experience in a post-sales individual-contributor capacity, owning customer deployments as a Forward Deployed Engineer, Post-Sales Solutions Engineer/Architect, Implementation Engineer, Machine Learning Engineer, or customer-facing engineer
- Hands-on machine learning and model training experience, including pre-training, mid-training, and post-training concepts
- Real experience deploying software into enterprise customer infrastructure
- Strong Python proficiency (required)
- AWS proficiency (required)
- Track record of owning the full post-sales enterprise lifecycle, including onboarding and optimization
- Experience building post-sales processes or playbooks from scratch
- Comfort operating in ambiguous, high-stakes, and fast-moving environments
- Technical degree (CS or equivalent)
- Ability to translate ambiguous customer requirements into concrete technical architecture
- Willingness to travel to customer sites as needed, roughly 15%
- Exposure to multi-cloud environments (GCP, Azure), on-prem or hybrid Kubernetes, or broader ML tooling is a nice-to-have
- Ability to complete live Python coding, system design, architecture, technical deep-dive, behavioral, stakeholder, and cross-functional interviews
- Authorization to work in the United States; visa transfers, including OPT and H-1B transfers, are supported
Core Competencies
Demonstrates expertise in managing end-to-end customer deployments, including onboarding and optimization, while leveraging strong technical skills in Python and cloud environments such as AWS, GCP, and Azure. Capable of translating customer requirements into effective technical architectures and building post-sales processes from the ground up.
Highest-signal resume keywords
- Python Proficiency
- AWS Proficiency
- Post-Sales Deployment Experience
- Machine Learning Experience
- Technical Degree (CS or Equivalent)
ATS Optimization Keywords
Hard Skills
- Machine Learning
- Model Training
- Software Deployment
- Technical Architecture
- Post-Sales Processes
- System Design
- Kubernetes
- Multi-Cloud Environments
- On-Premises Infrastructure
- Customer Engagement
Soft Skills
- Customer Relationship Management
- Adaptability
- Problem Solving
- Communication
- Collaboration
Industry Keywords
- Enterprise Accounts
- Onboarding
- Deployment
- Production Rollout
- Hybrid Environments
Tools & Technologies
- AWS
- GCP
- Azure
- Kubernetes
- ML Tooling