DescriptionWho We're Looking ForLifetime Home Remodeling is seeking a detail-oriented
Permit Specialist to manage the full permit cycle-from initial intake through final issuance and closeout-ensuring residential projects comply with local ordinances, zoning laws, and building codes. This is a fast-paced coordination role within the Operations team that requires strong organization, accuracy, and a customer-first mindset. You'll support multiple products and jurisdictions while helping elevate our compliance practices and deliver an elite customer experience.
This role reports to the
Permit & Compliance Manager.
What's in it for You- Competitive Compensation: $28-$34 per hour (hourly non-exempt)
- Comprehensive Benefits Package: Health, dental, and vision insurance; short-term and long-term disability; ClassPass wellness benefits; and a 401(k) with company match
- Paid Time Off: PTO and paid holidays to support work-life balance
- Career Stability: A critical operational role supporting high-volume residential projects across multiple products and jurisdictions
- Team Environment: Work in a collaborative Operations team where process, accuracy, and customer experience matter
What You'll Be Doing- Permit Processing: Pull all required permits for each project based on city and county requirements across multiple products; follow SOPs and daily task expectations
- CRM Documentation: Upload all required permit documents to the CRM-receipts, permits, and final inspection results-cleanly and accurately
- Cost Tracking: Update project cost tabs to reflect permit costs in the customer's project
- Inspection Coordination: Coordinate mid and final inspections; partner with Project Managers to confirm install status and assist with inspection scheduling
- Permit Closeout: Close out permits after final inspections pass; ensure permits are closed prior to expiration
- Auditing & Compliance: Audit county sites for open permits and ensure proper closure through city/county authorities
- Resource Maintenance: Maintain and continuously improve a detailed permit resource site
- Expense Reporting: Maintain accurate expense reports and submit to accounting weekly
- Updates & Escalations: Provide daily and weekly updates, issues, and support needs to the Permit & Compliance Manager
- Jurisdiction Standards: Update permit guidelines and policies for each jurisdiction (including multi-state requirements) in Salesforce for accuracy
- Quality Control: Maintain permit life cycle tracking and ensure documentation standards are met throughout
What You Need- Experience: 2+ years replacement windows experience preferred; 2+ years managing processes preferred
- Education: High School Diploma or GED required
- Technical Skills: Proficient with Microsoft Office (Word/Excel), CRM systems, and other company tools; comfortable using a smartphone for business applications
- Core Skills: Strong customer service, organization, and documentation habits; able to multi-task, problem-solve, and prioritize in a deadline-driven environment
- Work Style: Self-motivated, professional, works well in a team setting, and adaptable to department needs
- Flexibility: Willing to work extended or irregular hours-including weekends/holidays-when needed
Physical Requirements- Work Environment: Interior office environment
- Requirements: Standard administrative work demands (extended computer use, sitting/standing as needed)
Join UsAs a
Permit Specialist at Lifetime Home Remodeling, you'll play a key role in keeping projects compliant, timelines protected, and customers supported. If you're process-driven, detail-oriented, and thrive in a fast-moving operations environment, we encourage you to apply and grow with our team.