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Patient Representative Jobs in Tennessee (NOW HIRING)

Envision Eye Care

Patient Services Representative

Bristol, TN · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our team at Envision Eye Care in Bristol as a Full-Time Patient Services Representative and be the welcoming face and voice for our patients! This onsite role offers the opportunity to make a ...

Envision Eye Care

Patient Services Representative

Gray, TN · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our dynamic team as a Full Time Patient Services Representative at Envision Eye Care in Gray, TN, where your contributions will make a direct impact on our patients' experiences. This onsite ...

Envision Eye Care

Patient Services Representative

Gray, TN · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our dynamic team as a Full Time Patient Services Representative at Envision Eye Care in Gray, TN, where your contributions will make a direct impact on our patients' experiences. This onsite ...

Envision Eye Care

Patient Services Representative

Johnson City, TN · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our dynamic team as a Full Time Patient Services Representative at Envision Eye Care in Gray, TN, where your contributions will make a direct impact on our patients' experiences. This onsite ...

Envision Eye Care

Patient Services Representative

Bristol, TN · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our team at Envision Eye Care in Bristol as a Full-Time Patient Services Representative and be the welcoming face and voice for our patients! This onsite role offers the opportunity to make a ...

Ballad Health

Patient Service Representative

Johnson City, TN · On-site

$16.75 - $21.25/hr

Patient Service Representative (8a-430p) - Johnson City, TN Ballad Health Medical Associates | Clerical Support | Full Time Description Summary: The Patient Service Representative (PSR) greets all ...

Ballad Health

Patient Service Representative

Kingsport, TN · On-site

$16.75 - $21.25/hr

Patient Service Representative - 32069 Ballad Health Medical Associates | Clerical Support | Per Diem Description Summary: The Patient Service Representative (PSR) greets all patients and visitors in ...

ContinuumRx

Patient Care Representative

Knoxville, TN · On-site

$16.25 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Under direct and indirect supervision, the Patient Care Representative (PCR) is primarily responsible for patient communication to discuss therapy progress, physician follow-up, medication profile ...

University Physicians' Association

Patient Service Rep

Alcoa, TN

$15.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description University Physicians' Association is seeking qualified applicants for a full-time Patient Service Rep (PSR) for UT Primary Care Alcoa . Position is Full-Time, working Monday through ...

ContinuumRX

Patient Care Representative

Knoxville, TN · On-site

$14 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Under direct and indirect supervision, the Patient Care Representative (PCR) is primarily responsible for patient communication to discuss therapy progress, physician follow-up, medication profile ...

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Showing results 21-40

All JobsPatient Representative JobsPatient Representative Jobs in Tennessee

Patient Representative information

See Tennessee salary details

$11

$20

$35

How much do patient representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient representative in Tennessee is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $24.86 per hour, depending on experience, location, and employer.

What does a patient representative do?

A patient representative acts as a liaison between patients and healthcare providers, helping patients understand their treatment options, navigate hospital or clinic procedures, and address concerns or complaints. They often assist with insurance issues, provide emotional support, and ensure patients' needs are communicated effectively. Strong communication skills and knowledge of healthcare policies are essential for this role.

What is a patient representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

What degree do you need to be a patient representative?

A patient representative typically needs at least a high school diploma or equivalent; however, some positions prefer or require postsecondary education such as an associate's or bachelor's degree in healthcare, communications, or a related field. Strong communication skills and knowledge of healthcare systems are also important for the role.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

How does a patient representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.
More about Patient Representative jobs

What cities in Tennessee are hiring for Patient Representative jobs?

Cities in Tennessee with the most Patient Representative job openings:

What are popular job titles related to Patient Representative jobs in TN?

For Patient Representative jobs in TN, the most frequently searched job titles are:

Patient Representative jobs near you
Infographic showing various Patient Representative job openings in Tennessee as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 18% Part Time, and 7% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $43,393 per year, or $20.9 per hour.

Patient Services Representative

Envision Eye Care

Bristol, TN • On-site

$14 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Join our team at Envision Eye Care in Bristol as a Full-Time Patient Services Representative and be the welcoming face and voice for our patients! This onsite role offers the opportunity to make a meaningful impact in people's lives while working in a dynamic, customer-focused environment. You will be part of a high-performance culture that encourages professional growth and development.
Enjoy a competitive pay range of $14-$16 per hour as you engage with patients and contribute to their eye care journey. This position allows you to demonstrate your optimistic and respectful approach to service every day. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. If you're driven and humbly confident, this is the chance to be part of a team that truly values doing the right thing.
Apply today and help us envision a clearer tomorrow for our community!
What it's like to be a Patient Services Representative at Patient Services Representative
As a newly appointed Patient Services Representative at Envision Eye Care, you can expect a day filled with meaningful interactions and varied responsibilities. Your primary role will include greeting patients with warmth and professionalism, scheduling appointments, and managing patient inquiries effectively. You will assist in processing patient information and ensuring a smooth check-in and check-out process, all while maintaining a respectful and energetic atmosphere. Daily tasks may also involve coordinating with clinical staff to ensure patients receive timely care and addressing any concerns with a positive attitude. Your schedule will be structured from Monday through Friday, 8 am to 5 pm, allowing you to enjoy evenings and weekends free.
This is an opportunity to thrive in a dynamic environment while making a difference in patients' lives.
What we're looking for in a Patient Services Representative
To thrive as a Patient Services Representative at Envision Eye Care, you'll need a blend of essential skills that prioritize patient care and enhance team dynamics. Strong communication abilities are crucial, as you'll interact with a diverse range of patients and staff daily. Excellent organizational skills will help you manage appointments and patient records efficiently, ensuring a smooth workflow in our busy eye care center. A respectful demeanor and a customer-focused attitude are vital for creating a welcoming environment that fosters trust and satisfaction.
Additionally, adaptability and problem-solving skills will be important as you navigate various patient scenarios and inquiries. A positive outlook and team-oriented mindset will contribute to our energetic culture, allowing you to collaborate effectively with colleagues while driving high performance in every interaction. Your humbly confident approach will make a lasting impact on both our patients and the overall practice.
Ready to join our team?
If you think this job is a fit for what you are looking for, great! We're excited to meet you!

Apply