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Patient Accounting Associate information

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$13

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$36

How much do patient accounting associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient accounting associate in the United States is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Patient Accounting Associate vs Medical Billing Specialist?

AspectPatient Accounting AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Job FocusPatient account management, billing, payments, insurance claimsProcessing insurance claims, coding, billing accuracy
Common UsageUsed interchangeably in healthcare billing and patient account rolesSpecialized in insurance claim processing and coding

The Patient Accounting Associate and Medical Billing Specialist roles share similarities in credentials and work environments, often overlapping in healthcare settings. However, the Patient Accounting Associate typically handles broader patient account management, while the Medical Billing Specialist focuses more on insurance claims and coding. Both roles are essential in healthcare revenue cycle management and are frequently searched together by job seekers in medical billing and administrative healthcare positions.

What does a patient accounting associate do?

A Patient Accounting Associate is responsible for managing and processing patient billing and payments within healthcare organizations. Their duties include verifying insurance coverage, preparing invoices, posting payments, and resolving billing discrepancies. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate financial records and timely payment collection. Strong attention to detail and customer service skills are essential for success in this role.

What are some common challenges patient accounting associates face when handling billing discrepancies, and how can they effectively resolve them?

Patient Accounting Associates often encounter discrepancies in billing due to insurance claim denials, coding errors, or incomplete patient information. Resolving these issues typically involves collaborating closely with healthcare providers, insurance companies, and patients to gather accurate data and clarify outstanding charges. Strong attention to detail, excellent communication skills, and persistence are essential for efficiently investigating and correcting errors to ensure timely reimbursement and patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient accounting associate, and why are they important?

To thrive as a Patient Accounting Associate, you need a solid understanding of medical billing, insurance claims processing, and accounting principles, typically supported by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health record (EHR) systems, and coding standards such as ICD-10 and CPT is essential. Attention to detail, strong organizational skills, and effective communication are crucial soft skills in this role. These competencies ensure accurate financial records, timely reimbursement, and positive patient interactions in a healthcare setting.
What cities are hiring for Patient Accounting Associate jobs? Cities with the most Patient Accounting Associate job openings:
What are the most commonly searched types of Patient Accounting jobs? The most popular types of Patient Accounting jobs are:
What states have the most Patient Accounting Associate jobs? States with the most job openings for Patient Accounting Associate jobs include:
Patient Accounting Associate jobs near you
Infographic showing various Patient Accounting Associate job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,842 per year, or $24.9 per hour.

Patient Financial Services SBO Manager

Lancesoft INC

Dover, DE • On-site

$82K - $128K/yr

Full-time

Posted 19 days ago

Job description

Patient Financial Services SBO Manager
Location: Dover, Delaware
Job Type: Permanent | Full-Time
Schedule: Days
Salary: $82,950 – $128,565 per year

Position Overview

We are seeking an experienced Patient Financial Services (PFS) SBO Manager to lead and oversee Revenue Cycle operations, including patient billing, collections, cash application, customer service, financial counseling, and account reconciliation across multiple healthcare entities.

The ideal candidate will have strong healthcare revenue cycle and patient accounting experience, along with proven leadership skills and experience managing teams in a hospital or healthcare environment.

Key Responsibilities

  • Lead, supervise, and develop Patient Financial Services and Revenue Cycle teams.
  • Oversee patient billing, collections, financial counseling, and customer service operations.
  • Manage cash application, payment posting, deposits, refunds, credit balances, and payment reconciliation.
  • Monitor self-pay collections and collection agency performance.
  • Oversee the resolution of unidentified payments and missing remittances.
  • Review patient complaints and ensure timely, compliant resolution.
  • Monitor team performance, quality assurance, productivity, and departmental goals.
  • Provide employee training, performance evaluations, coaching, and career development.
  • Prepare performance reports and implement improvement plans when targets are not achieved.
  • Ensure compliance with applicable federal and state regulations, internal controls, and healthcare payer requirements.
  • Collaborate with internal departments and leadership to improve Revenue Cycle processes and patient financial services.

Required Qualifications

  • Bachelor's degree in business or related field preferred/required.
  • 5+ years of experience in patient accounting, third-party reimbursement, healthcare revenue cycle, or a related field.
  • Minimum 3 years of supervisory or leadership experience.
  • Experience with treasury management, cash application, or cash management.
  • Strong knowledge of healthcare billing, collections, payment posting, and revenue cycle operations.

Education Alternative: Candidates without a bachelor's degree may be considered with 8 years of progressive Revenue Cycle leadership experience. Candidates with a verified associate degree may qualify with 4 years of experience.

Preferred Qualifications

  • 7+ years of experience in patient accounting, third-party reimbursement, or related healthcare revenue cycle functions.
  • 5+ years of supervisory or management experience.
  • Experience with Epic SBO / Epic Revenue Cycle and/or INFOR is highly desirable.

Why Consider This Opportunity?

Join a healthcare organization where you can make a meaningful impact by leading revenue cycle operations, improving financial performance, developing teams, and enhancing the patient financial experience.

Apply today to be considered for this exciting permanent leadership opportunity in Dover, DE!
RS

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

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About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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