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Patient Account Representative Jobs in Tennessee

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Acadia Healthcare

Patient Account Representative

Franklin, TN · Hybrid

$17.25 - $23/hr

Patient Account Representative Location: Hybrid in Franklin, TN (Monday/Friday remote; Tuesday/Wednesday/Thursday in office) About the Role Join Acadia Healthcare as a Patient Account Representative ...

Charlie Health

Patient Account Representative

Nashville, TN · Hybrid

$17.50 - $23/hr

The Insurance Accounts Receivable Representative must have a thorough knowledge of government, commercial, HMO, PPO, and other types of insurance billing guidelines in multiple states and demonstrate ...

Covenant Health

PT ACCOUNT REP I-CLINIC

Knoxville, TN · On-site

$14.75 - $19.50/hr

Overview Patient Account Representative, Family Care Specialists Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed ...

Covenant Health

PT ACCOUNT REP I-CLINIC

Knoxville, TN

$14.75 - $19.50/hr

Patient Account Representative, Family Care Specialists Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical ...

Covenant Health

PATIENT ACCOUNT REP II CORPORATE

Knoxville, TN · On-site

$17.25 - $22.75/hr

Overview Patient Account Representative, Business Office Remote Position: Southeast U.S. (Eligible states: TN, KY, NC, GA, AL, VA, MS, AR, MO) Full Time, 80 Hours Per Pay Period, Day Shift Covenant ...

Covenant Health

PATIENT ACCOUNT REP II CORPORATE

Knoxville, TN · On-site

$17.25 - $22.75/hr

Overview Patient Account Representative, Business Office Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with ...

Covenant Health

PATIENT ACCOUNT REP II CORPORATE

Knoxville, TN · On-site

$17.25 - $22.75/hr

Overview Patient Account Representative, Business Office Remote Position: Southeast U.S. (Eligible states: TN, KY, NC, GA, AL, VA, MS, AR, MO) Full Time, 80 Hours Per Pay Period, Day Shift Covenant ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Tennessee

Patient Account Representative information

See Tennessee salary details

$10

$19

$26

How much do patient account representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient account representative in Tennessee is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.72 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.
More about Patient Account Representative jobs

What are the most commonly searched types of Patient Account Representative jobs in Tennessee?

The most popular types of Patient Account Representative jobs in Tennessee are:

What are popular job titles related to Patient Account Representative jobs in Tennessee?

For Patient Account Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Patient Account Representative jobs in Tennessee look for?

The top searched job categories for Patient Account Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Patient Account Representative jobs?

Cities in Tennessee with the most Patient Account Representative job openings:

What are popular job titles related to Patient Account Representative jobs in TN?

For Patient Account Representative jobs in TN, the most frequently searched job titles are:

Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $40,434 per year, or $19.4 per hour.

Patient Account Rep

Community Health Network

Hybrid

$17.50 - $23.25/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Community Health Network rating

7.6

Company rating: 7.6 out of 10

Based on 235 frontline employees who took The Breakroom Quiz

192nd of 898 rated healthcare providers

Job description

Join Community 
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference
The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing and claims. The patient account role will be responsible for keeping current on all payer specific regulations and procedures and will provide written summaries of findings and recommendations. This position is customer focused with emphasis on accounts receivable management. The Patient Account Representative is required to follow established guidelines, take action to recover delinquent accounts with the payers. Place calls to the payers to collect and assist in maintaining Network A/R days. Follow up maybe performed by way of payer websites when appropriate. This position will allow the flexibility to work from home upon completion of the initial training period.

 Your exceptional skills and qualifications
•    Two years or more years’ of experience in revenue cycle healthcare within a medium to larger healthcare system
•    Must be knowledgeable regarding payer billing guidelines
•    High School Diploma or GED required
•    Adheres to all network and departmental procedures and policies
•    Complies with applicable state/federal laws and the program requirements of accreditation agencies and federal, state and government health plans
•    Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others
•    Ensures confidentiality of patient records
•    Follows appropriate steps to resolve denials within specified timeframe
•    Follows appropriate steps to resolve insurance correspondence scanned into mail queues
•    Follows billing and collection procedures as outlined in policies and provides payers with the appropriate and necessary information to adjudicate claim
•    Maintains A/R to meet Network set goals
•    Meets productivity standards designated by the department
•    Meets QA standards designated by the department
•    Monitors the billing and follow up holds at all sources, ensures timely resolution and is responsible for keeping assigned tasks current
•    Participates in monthly conference calls with specific payers

What Community Health Network employees say

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