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Patient Access Representative Jobs in Minnesota (NOW HIRING)

Mercy

Patient Access Rep

Anoka, MN · On-site

$15.04/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

HealthPartners

Patient Access Representative

Minneapolis, MN · On-site

$18 - $23/hr

Patient Access Representative Methodist Hospital is looking to hire a Patient Access Representative to join our team! Come join us as a Partner for Good and help us make an impact on the care and ...

New

Mercy

Patient Access Representative II

Anoka, MN · On-site

$17.50 - $22.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Mercy

Patient Access Representative, Full Time

Anoka, MN · On-site

$17.50 - $22.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Essentia Health

Patient Access Representative

Virginia, MN · On-site

$17.29 - $23.70/hr

Previous Patient Access Representative or Patient Scheduler experience * Completion of Healthcare Business Insight's Patient Access 2nd Level Certification Program within six months of hire date ...

Mercy

Patient Access Representative (PRN)

Anoka, MN · On-site

$17.50 - $22.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

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Patient Access Representative information

See Minnesota salary details

$12

$18

$23

How much do patient access representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient access representative in Minnesota is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced degrees. Success in this position depends on familiarity with healthcare systems and customer service experience.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What does a patient access representative do?

A patient access representative is responsible for scheduling appointments, verifying patient insurance coverage, collecting payments, and ensuring accurate registration of patient information. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage data efficiently.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs

What are the most commonly searched types of Patient Access Representative jobs in Minnesota?

The most popular types of Patient Access Representative jobs in Minnesota are:

What are popular job titles related to Patient Access Representative jobs in Minnesota?

For Patient Access Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Minnesota look for?

The top searched job categories for Patient Access Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Patient Access Representative jobs?

Cities in Minnesota with the most Patient Access Representative job openings:

What are popular job titles related to Patient Access Representative jobs in MN?

For Patient Access Representative jobs in MN, the most frequently searched job titles are:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.

Patient Access Rep

Mercy

Anoka, MN • On-site

$15.04/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Mercy rating

6.5

Company rating: 6.5 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers

Job description

Find your calling at Mercy!The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.
The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.Position Details:
Apply to this opportunity if you are interested in starting your career at Mercy Hospital Southeast as a full-time or part-time patient access representative. Looking for motivated individuals able to work varies/rotating shifts. To include weekdays, weekends, and holidays on a varied schedule.

Rates based on a thorough review of your relevant work experience. Starting rates begin at $15.04/hr. with additional shift differentials.

Location

Mercy Hospital Southeast

1701 Lacey Street

Cape Girardeau, MO 63701

Hours/Schedule

Full-Time (40-hrs per week)

Part-Time (24-hrs per week)

Experience and Education Requirements:
1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required; some college helpful.
Minimum skills, knowledge and ability requirements:
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
- Strong organizational skills; attention to detail.
- Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
- Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

Physical Requirements:
Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
Position requires prolonged standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

What Mercy employees say

Pay

Benefits

Hours and flexibility

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About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827

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