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Patient Access Representative Jobs in Minnesota (NOW HIRING)

Astera Health

Patient Access Representative

Sebeka, MN · On-site

$16.50 - $21/hr

Patient Access Representative We are looking for a Patient Access Representative to join our team! This individual will perform a variety of Business Office procedures associated with the patient ...

Astera Health

Patient Access Representative

Sebeka, MN · On-site

$16.50 - $21/hr

Patient Access Representative We are looking for a Patient Access Representative to join our team! This individual will perform a variety of Business Office procedures associated with the patient ...

Allina Health

Patient Access Representative

Minneapolis, MN · On-site

$23.82 - $32.47/hr

Patient Access Representative Location: 4050 Coon Rapids Blvd NW Coon Rapids, MN 55433-2522 Shift: Permanent Evenings (United States of America) Shift Length: 8 hour shift Hours Per Week: 24 Union ...

Essentia Health

Patient Access Representative

Deerwood, MN · On-site

$17.63 - $26.45/hr

Preferred Qualifications: • Previous Patient Access Representative or Patient Scheduler experience preferred Education Qualifications: Licensure/Certification Qualifications: FTE: 0.6 Possible ...

Mercy

Ada - Patient Access Representative - FT

Anoka, MN

$17.50 - $22.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Astera Health

Patient Access Representative

Wadena, MN

$16.75 - $21.50/hr

We are looking for a Patient Access Representative to join our team! This individual will perform a variety of Business Office procedures associated with the patient registration and scheduling ...

Astera Health

Patient Access Representative

Wadena, MN · On-site

$16.75 - $21.50/hr

We are looking for a Patient Access Representative to join our team! This individual will perform a variety of Business Office procedures associated with the patient registration and scheduling ...

HealthPartners

Representative, Patient Access

Stillwater, MN · On-site

$18 - $23/hr

The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service.

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How much do patient access representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient access representative in Minnesota is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.72 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the job description of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate patient records. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient information efficiently.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

More about Patient Access Representative jobs
What are the most commonly searched types of Patient Access Representative jobs in Minnesota? The most popular types of Patient Access Representative jobs in Minnesota are:
What are popular job titles related to Patient Access Representative jobs in Minnesota? For Patient Access Representative jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Minnesota look for? The top searched job categories for Patient Access Representative jobs in Minnesota are:
What cities in Minnesota are hiring for Patient Access Representative jobs? Cities in Minnesota with the most Patient Access Representative job openings:
What are popular job titles related to Patient Access Representative jobs in MN? For Patient Access Representative jobs in MN, the most frequently searched job titles are:
Patient Access Representative jobs near you
Patient Access Representative

Patient Access Representative

Center For Alcohol & Drug Treatment

Duluth, MN • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Are you passionate about providing exceptional service in a healthcare setting? Become our Patient Access Representative in our Detox and Withdrawal Management program. The Patient Access Rep is the first point of contact for patients for our Detox & Withdrawal Management programs, you would play a vital role in patient experience and admission. We are looking for two individuals to work full-time covering weekdays and every other weekend for the unit during day hours. If your interested in working in a collaborative team of LPNs, Clinical Assistants, and Licensed Alcohol and Drug Counselors. This is a dynamic environment and the Patient Access Representative acts as point person for admission. If you are committed to making a positive impact in the community, we want to hear from you!

Join us in making a positive impact in the lives of individuals on their journey to recovery!

Summary:
  • Managing the front desk of a very high paced chemical dependency treatment center. This includes the greeting of patients’ & insuring they are receiving the highest level of customer care.
  • Interacting positively and in a caring manner with patients, co-workers, and visitor.
  • Answers incoming phone calls and refer to clinical team or other areas of CADT.
  • Manage large volumes of work, handle deadlines and maintain high level of productivity.
  • Verify patients’ insurance coverage and eligibility for services.
  • Assist patients in completing MNSure applications and other funding-related paperwork.
  • Act as a liaison between patient and external agencies, advocating for patients’ needs throughout intake and funding process.
  • Advocate for patients to secure funding to cover treatment costs.
  • Maintain accurate and up to date records of patient intake information, insurance, and funding assistance efforts.
  • Work with patient files and maintain confidentiality in accordance with 42 CFR and HIPAA.
  • Maintain professional verbal & written communication with providers within Detox/WDM & interdepartmentally.
  • Communicate with patients and their families in a compassionate and sensitive manner.
  • Other duties as assigned
Qualifications:
  • Must have 2 years of experience in an office setting.
  • Preferred experience working with Medical Insurance/Benefits/MNSURE.
    • Within six (6) months of hire must become MNSURE certified.
  • Must have strong attention to detail and problem-solving skills.
  • Must be able to work weekends and holidays.
  • Must be able to complete tasks with 100% accuracy.
  • Must have or obtain CPR & First Aid certification before direct patient contact.
  • Must have a high school diploma or equivalent.
  • Must pass background studies issued by the Minnesota Department of Human Services.
Preferred Qualifications:
  • Preferred Medical Office experience.
  • Preferred knowledge of 42 CFR.

Compensation and Benefits:
We offer a competitive compensation and benefits package to support your health, well-being, and professional growth. All benefits listed are eligible for full-time employees, and part-time employees receive a reduced benefit package.

  • Hourly Pay: $15-$18 per hour.
  • Health Insurance: Comprehensive coverage with 80% employer contribution toward the lowest-cost Gold Plans.
  • Dental & Vision Insurance: Coverage options available for both dental and vision care.
  • Paid Time Off (PTO): Generous paid time off to support work-life balance.
  • Paid Holidays: 10 paid holidays each year.
  • Development Time: Dedicated paid time for professional development and continuing education.
  • Retirement Plans:
    • 401(k) & Roth IRA: 4% employer base contribution, plus an additional 4% employer match.
  • Life Insurance: Employer-paid life insurance for peace of mind.
  • Disability Insurance:
    • Short-Term Disability: 100% employer coverage for short-term disabilities.
    • Long-Term Disability: 100% employer coverage for long-term disabilities.
  • Accidental & Critical Illness Insurance: Additional coverage to help in the event of unexpected accidents or illnesses.
  • Health Savings Account (HSA): Available for eligible plans to help you save for medical expenses with tax advantages.
  • On-the-Job Training: Comprehensive training to support your growth and success in your role.
  • Paid Continuing Education (CEU) Training: Paid time and funding for continuing education to maintain your licensure and skills.
  • Tuition Assistance: Financial support for higher education through our tuition assistance programs.
  • Tuition Forgiveness: Eligibility for Public Service Loan Forgiveness (PSLF) and Minnesota State Programs.
  • Employee Assistance Program (EAP): Confidential counseling and support services for personal and family matters.
  • Family & Medical Leave: Time off for medical or family reasons in accordance with state and federal laws.
  • Additional Leave Benefits: Paid leave for Bereavement, Jury Duty, and Military Leave.
Additionally, the Center offers overnight bonus pay for those working 3rd shift hours and overtime pay during mandated shifts.

VISION: The Center for Alcohol & Drug Treatment’s vision is a community in which people’s potential and quality of life are not limited by addiction and its consequences.

MISSION: The Center for Alcohol & Drug Treatment’s mission is to improve personal, family and community health through addiction prevention, treatment and recovery services.

Visit our Website: cadt.org
Find us on LinkedIn: www.linkedin.com/company/cadt-mn/
Follow us on Instagram: instagram.com/cadt_duluth/
The Center for Alcohol & Drug Treatment will consider all applicants regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights commission.

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