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Patient Access Management Jobs (NOW HIRING)

... management to ensure patient information is complete and accurate for billing and clinical purposes • Monitors staffing levels across patient access functions and works with individual sites to ...

Patient Access Manager

Dover, DE · On-site

$71K - $111K/yr

Patient Access Manager Job Location: Dover, DE 19901 Pay Rate : $71,656.00 - $111,051.20/YEARLY ... Minimum of (2) two years in leadership/management role. Knowledge in Healthcare, Revenue Cycle/and ...

POSITION SUMMARY/RESPONSIBILITIES The Patient Access Manager (PAM) is responsible for the daily operations of all registration functions and serves as the liaison between Patient Access staff and the ...

POSITION SUMMARY/RESPONSIBILITIES The Patient Access Manager (PAM) is responsible for the daily operations of all registration functions and serves as the liaison between Patient Access staff and the ...

POSITION SUMMARY/RESPONSIBILITIES The Patient Access Manager (PAM) is responsible for the daily operations of all registration functions and serves as the liaison between Patient Access staff and the ...

Patient Access Manager

Denver, CO · Remote

$95K - $115K/yr

Ensures compliance with all applicable federal, state, and payer regulations related to patient access, including HIPAA and CMS guidelines Performance Management * Develops, monitors, and reports on ...

The Patient Access Director is responsible for the overall management, organization, and productivity of department operations, including admissions, pre-admissions, and financial counseling ...

POSITION SUMMARY/RESPONSIBILITIES The Patient Access Manager (PAM) is responsible for the daily operations of all registration functions and serves as the liaison between Patient Access staff and the ...

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Patient Access Management information

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How much do patient access management jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for patient access management in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

How much does a patient access manager make?

The average salary for a patient access manager is approximately $50,000 to $70,000 per year, depending on experience, location, and healthcare facility size. The role typically requires strong administrative skills and knowledge of healthcare systems and patient registration processes.

What are some common challenges faced in Patient Access Management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a Patient Access Manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is Patient Access Management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

What does a patient access manager do?

A patient access manager oversees the patient intake process, ensuring accurate registration, insurance verification, and appointment scheduling. They coordinate with clinical staff and use electronic health record (EHR) systems to facilitate smooth patient flow and compliance with healthcare regulations.

Is patient access a good career?

Patient Access Management is a vital healthcare role that involves coordinating patient appointments, verifying insurance, and ensuring smooth registration processes. It offers opportunities for growth, requires strong communication skills, and often involves working in hospital or clinic environments with certifications like Certified Healthcare Access Associate (CHAA).

What is the highest paying job in healthcare management?

In healthcare management, executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO) typically have the highest salaries. These positions require extensive experience, leadership skills, and often advanced degrees like an MBA or healthcare administration certification.
More about Patient Access Management jobs
What cities are hiring for Patient Access Management jobs? Cities with the most Patient Access Management job openings:
What states have the most Patient Access Management jobs? States with the most job openings for Patient Access Management jobs include:
Infographic showing various Patient Access Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access & Pre-Access Supervisor

Patient Access & Pre-Access Supervisor

Ensemble Health Partners, Inc.

Norton, VA • On-site

$47K/yr

Full-time

Medical, Retirement

Posted 8 days ago


Ensemble Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

141st of 150 rated financial services


Job description

Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
CAREER OPPORTUNITY OFFERING
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • The starting salary for this position is $47,400.00 annually, final compensation will be based on experience

Job Summary:
The Patient Access & Pre-Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner. Handles and solves problems related to area of assignment. Maintains a working knowledge of functions in area of responsibility. Works in conjunction with patient access manager to develop and coach staff, creating optimal performance. Conducts and oversees orientation and training of all Patient Access staff. Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service. Assist Patient Access Manager with day-to-day operations.
Essential Job Functions:
  • Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily. Provides training for staff. Monitors daily productivity and communicates with staff.
  • Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually, or as requested.
  • Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedules in accordance with organizational policies. Minimizes overtime while maximizing productivity.
  • Responsible for upfront collection process tracking and monitoring. Assigns goals and provides coaching and corrective action as appropriate.
  • On-call rotation which includes days, nights, and weekends as necessary. While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone. If necessary, the Supervisor may be required to fill in for call-offs, staffing issues, or unexpected volumes.
  • Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary.
  • Acts as a resource person for staff and ancillary departments. Embraces standards of behavior to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
  • Manages assigned projects regarding implementing, tracking, and process changes. Reports to Patient Access Leadership routinely for monitoring.
  • Participates in daily facility activities as assigned by Patient Access Leadership. Gathering of statistical information of assigned. Works in the department as needed in designated areas.
  • Assists with staff evaluations. Maintains time/attendance system.
  • Attend facility meetings as required/needed by department and/or client to ensure process alignment and effective communication between clinical team and our team.
  • Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Ensemble Required License / Certification:
  • Certified Healthcare Access Management (CHAM)
  • Certified Revenue Cycle Representative (CRCR)

Job Experience: - 1 to 3 Years
Preferred Knowledge, Skills and Abilities:
  • 2 Year/ Associate degree or 4 year/ Bachelor's Degree
  • 2-3 years of supervisory experience in healthcare or business field preferred
  • Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office.
  • Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
  • Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.

Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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