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Patient Access Management Jobs in California (NOW HIRING)

City of Hope

Manager, Patient Access OC

Irvine, CA · On-site

Personnel Management * Accomplishes appropriate patient access resource objectives by recruiting, selecting, orienting, training, assigning work, coaching, counseling, and disciplining employees ...

UnitedHealth Group

Patient Access Supervisor

Stockton, CA · On-site

$60K - $107K/yr

You will assist the manager of patient access, as needed. This is a full-time position. Employees are required to work from 8:00 AM - 4:00 PM, Monday - Friday. Based on business needs, employees may ...

UnitedHealth Group

Patient Access Supervisor

Stockton, CA · On-site

$60K - $107K/yr

You will assist the manager of patient access, as needed. This is a full-time position. Employees are required to work from 8:00 AM - 4:00 PM, Monday - Friday. Based on business needs, employees may ...

CodeForce

Patient Access Representative

San Diego, CA · On-site

$18.25 - $23.25/hr

Job Title: Patient Access Representative Location: San Diego, California Duration: 6 months ... Experience/general knowledge of managed care health plans; knowledge of scheduling, registration ...

UnitedHealth Group

Patient Access Supervisor

Stockton, CA · On-site

$60K - $107K/yr

You will assist the manager of patient access, as needed. This is a full-time position. Employees are required to work from 8:00 AM - 4:00 PM, Monday - Friday. Based on business needs, employees may ...

Fedrigo Podiatry A Pc

Patient Access

Kentfield, CA · On-site

$20 - $24/hr

Manage incoming calls using phone systems, addressing inquiries and scheduling appointments for ... Verify patient insurance information, including Medicare coverage, and ensure proper documentation ...

Fedrigo Podiatry A Pc

Patient Access

Kentfield, CA

$20 - $24/hr

Manage incoming calls using phone systems, addressing inquiries and scheduling appointments for ... Verify patient insurance information, including Medicare coverage, and ensure proper documentation ...

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Patient Access Management information

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM. The role can provide stable employment and a pathway into healthcare administration.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What are popular job titles related to Patient Access Management jobs in California?

For Patient Access Management jobs in California, the most frequently searched job titles are:

What job categories do people searching Patient Access Management jobs in California look for?

The top searched job categories for Patient Access Management jobs in California are:

What cities in California are hiring for Patient Access Management jobs?

Cities in California with the most Patient Access Management job openings:

Patient Access Management jobs near you
Infographic showing various Patient Access Management job openings in California as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Senior Manager of Patient Access Services

UCLA Health

Los Angeles, CA • On-site

$80K - $168K/yr

Full-time

Re-posted 3 days ago

UCLA Health rating

8.7

Company rating: 8.7 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

6th of 898 rated healthcare providers

Job description

Description

Patient Access Services

Lead patient access operations for Santa Monica Hospital, including registration, admissions, financial clearance, patient throughput, and revenue cycle accuracy. As the Senior Manager of Patient Access Services, you will oversee daily operations, staff performance, workflow quality, regulatory compliance, and process improvement efforts across hospital access functions. This role leads a large multi-level patient access team and partners with clinical, administrative, Patient Financial Services, and care coordination teams to resolve access issues, reduce denials and delays, and support a high standard of service for patients and families.

In this role, you will:

  • Lead day-to-day patient registration, admissions, and financial clearance workflows for hospital patients while supporting efficient patient throughput.
  • Provide real-time operational support and decision-making for complex or urgent patient access issues, workflow barriers, and patient flow concerns.
  • Serve as an escalation point for patient concerns related to registration, access, or estimates, partnering with Patient Experience as needed.
  • Manage staffing coverage, daily assignments, hiring, onboarding, training, performance evaluations, coaching, corrective action, and employee relations support.
  • Promote a team-oriented, patient-focused culture aligned with service standards, staff accountability, and professional development.
  • Identify process improvement opportunities that reduce registration errors, denials, delays, and operational barriers in patient access workflows.
  • Apply knowledge of payer requirements, reimbursement processes, regulatory standards, and HIPAA requirements to support compliance and protect revenue.
  • Monitor quality metrics and denial trends, participate in audits and regulatory readiness activities, and use data to guide training, reporting, workflow improvements, budget monitoring, resource planning, and operational decision-making.

Salary Range:

$80,700 to $168,500 annually

Qualifications

Required

  • Bachelor’s degree in business, healthcare administration, or a related field, or equivalent experience.
  • 5 or more years of progressively responsible experience in healthcare operations, including patient access services, admissions, registration, and revenue cycle functions.
  • 2 or more years of experience serving in a supervisory capacity within healthcare or patient access operations.
  • Demonstrated knowledge of patient access operations, including admissions, registration, and financial clearance.
  • Working knowledge of Epic systems, including Admission, Discharge, Transfer and hospital billing applications.
  • Knowledge of medical terminology, payer contract requirements, reimbursement processes, and federal and state healthcare regulations, including HIPAA requirements.
  • Ability to supervise staff, prioritize workflows, manage competing operational demands, and support staff accountability.
  • Strong interpersonal, written, and verbal communication skills to collaborate effectively with patients, families, staff, and multidisciplinary teams.
  • Experience using performance metrics, reporting, data-driven decision-making, problem-solving techniques, and quality improvement or process redesign methods to improve operations.

Preferred

  • Certified Healthcare Access Manager certification is preferred.
  • Healthcare Financial Management Association certification is preferred.
  • Lean or Six Sigma training or certification with a process improvement focus is preferred.
  • Bilingual proficiency in English and Spanish is preferred.

What UCLA Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About UCLA Health

Sourced by ZipRecruiter

UCLA Health, operating within the healthcare industry, is significantly recognized for its commitment to improving the health and wellbeing of people through the integration of patient care, research, and education. Located in Los Angeles, California, UCLA Health was founded and associated with the University of California, Los Angeles (UCLA) in 1955, entrenching its roots in quality healthcare service provision. Through a broad range of medical services, UCLA Health significantly stands as a cornerstone for comprehensive outpatient, inpatient, and emergency care services, specialized treatments, and wellness checks. Notable for pioneering an integrated, comprehensive medical approach, UCLA Health is consistently ranked among the top health systems in the US and world.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

1955

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