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Patient Access Director Jobs (NOW HIRING)

Phsorg

$65K - $111K/yr

Provides direct report (Patient Access Director) with regular updates of results, barriers to performance and top remaining opportunities for continued improvement. Develops proposals to the Director ...

AccessHealth

Patient Access Representative

Richmond, TX · On-site

$14 - $18/hr

Patient Access Director FLSA STATUS: Non-Exempt SUPERVISES STAFF: No BLOODBORNE PATHOGENS EXPOSURE: Classification 1 JOB SUMMARY: The Patient Access Representative will be responsible for confirming ...

AccessHealth

Patient Access Representative

Houston, TX · On-site

$16.50 - $21/hr

Patient Access Director FLSA STATUS: Non-Exempt (Part-Time) SUPERVISES STAFF: No BLOODBORNE PATHOGENS EXPOSURE: Classification 1 JOB SUMMARY: The Patient Access Representative will be responsible for ...

AccessHealth

Patient Access Representative

Houston, TX

$16.25 - $20.75/hr

Patient Access Director FLSA STATUS: Non-Exempt (Part-Time) SUPERVISES STAFF: No BLOODBORNE PATHOGENS EXPOSURE: Classification 1 JOB SUMMARY: The Patient Access Representative will be responsible for ...

AccessHealth

Patient Access Representative

Richmond, TX

$14 - $18/hr

Patient Access Director FLSA STATUS: Non-Exempt SUPERVISES STAFF: No BLOODBORNE PATHOGENS EXPOSURE: Classification 1 JOB SUMMARY: The Patient Access Representative will be responsible for confirming ...

PATIENT ACCESS

Patient Access Representative

Portland, OR · On-site

$22.57 - $30.57/hr

Patient Access Representative You are the first face patients see -- setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our ...

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Patient Access Director information

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$75K

$118.8K

$165.5K

How much do patient access director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for patient access director in the United States is $118,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What does a Patient Access Director do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.

What are the key skills and qualifications needed to thrive as a Patient Access Director?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

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Patient Access Director jobs near you
Infographic showing various Patient Access Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 27% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $118,814 per year, or $57.1 per hour.

Patient Access Lead

Central Louisiana Ambulatory

Alexandria, LA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Benefits:

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

JOB SUMMARY

The Patient Access Lead is responsible for providing day-to-day operational leadership and support for the Patient Access department while serving as a working lead for registration, scheduling, insurance verification, admissions, and related functions. Under the direction of the Patient Access Manager, this position coordinates daily workflow, assists with staff training and onboarding, monitors productivity and quality, and promotes exceptional customer service to patients, physicians, and internal departments.

Reports To: Patient Access Director

Classification: Non-Exempt – Hours: 6am to 2:30p

Supervises: Leads Admission, Registration, Scheduling, Chart Compilation and Insurance Verification staff

QUALIFICATIONS

Bachelors’ or Associates Degree preferred. High School diploma or GED required.

Minimum of 5 years Patient Access experience, and two years of lead or supervisory experience required.

Excellent customer service skills. Flexibility to work varying shifts.

Demonstrates exceptional oral and written communication skills.

Attention to detail and good decision-making skills.

OCCUPATIONAL EXPOSURE

Category III, office environment.

RESPONSIBILITIES

  1. Supervise the day-to-day operations of all patient access functions, including scheduling, insurance verification, patient registration, and admissions, ensuring efficient and accurate workflows.

  2. Demonstrates the ability to perform and provide coverage for all Patient Access roles as needed.

  3. Exercises sound judgment in resolving day to day operational and staff issues, escalating complex, sensitive, or high-risk matters to the Patient Access Director as appropriate.

  4. Ensure patients, families, and visitors are greeted and assisted in a professional, courteous, and compassionate manner while promoting exceptional customer service.

  5. Train, orient, and mentor Patient Access staff on departmental policies, procedures, and regulatory requirements, including HIPAA, CMS, DNV, and other applicable standards.

  6. Educate staff on appropriate customer service behaviors and the handling, resolution, documentation, and reporting of patient complaints, concerns, and grievances in accordance with facility policies.

  7. Provide daily supervision, guidance, and support to Patient Access staff while fostering a positive, collaborative, and accountable work environment.

  8. Prepares daily, weekly and monthly reporting and assists with Performance Improvement projects by monitoring and analyzing data and reporting on outcomes.

  9. Coordinate daily staffing assignments, monitor workflow, and ensure adequate departmental coverage to meet operational and patient care needs.

  10. Develop and maintain effective working relationships with physicians, nursing units, ancillary departments, and other hospital personnel to promote efficient patient access processes and patient flow.

  11. Collaborate with department leaders and clinical staff to optimize patient flow and ensure registration and admitting processes support daily schedules and operational efficiency.

  12. Oversee daily cash handling procedures, including balancing cash drawers, reconciling deposits, and ensuring all financial transactions are accurately documented according to facility policies.

  13. Support departmental performance improvement initiatives by educating staff, monitoring outcomes, and implementing process improvements while following Human Resources policies for performance management.

Comply with facility Standards of Behavior and complete all required education assignments within the designated timeline.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.

The employee must be able to stand and/or walk at least two hours per day.

WORK ENVIRONMENT

  1. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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