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Patient Access Associate Jobs (NOW HIRING)

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

Be the First Point of Connection in Patient Care Join our team as a Patient Access Associate, where you play a critical role in creating a smooth and welcoming experience for patients entering the ...

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

Be the First Point of Connection in Patient Care Join our team as a Patient Access Associate, where you play a critical role in creating a smooth and welcoming experience for patients entering the ...

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

Be the First Point of Connection in Patient Care Join our team as a Patient Access Associate, where you play a critical role in creating a smooth and welcoming experience for patients entering the ...

Patient Access Associate I

Concord, MA · On-site

$19 - $27.68/hr

Be the First Point of Connection in Patient Care Join our team as a Patient Access Associate, where you play a critical role in creating a smooth and welcoming experience for patients entering the ...

Be the First Point of Connection in Patient Care Join our team as a Patient Access Associate, where you play a critical role in creating a smooth and welcoming experience for patients entering the ...

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Patient Access Associate information

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$13

$19

$23

How much do patient access associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for patient access associate in the United States is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a Patient Access Associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What are Patient Access Associates?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with healthcare systems. It can be a good entry point into healthcare careers with potential for advancement.

What job makes $10,000 a month without a degree?

A Patient Access Associate typically does not earn $10,000 a month without a degree; most healthcare support roles pay less. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, which rely on skills, experience, and performance rather than formal education. Some specialized trades or certifications may also lead to high earnings without a traditional degree.

What are the key skills and qualifications needed to thrive as a Patient Access Associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What jobs pay 2000 a day?

Patient Access Associate roles typically do not pay $2,000 a day; such high daily earnings are usually associated with specialized professions like surgeons, anesthesiologists, or high-level executives. These positions often require advanced certifications, extensive experience, and work in high-demand environments or private practices.

What is a patient access associate?

A patient access associate is a healthcare professional responsible for scheduling appointments, verifying patient insurance, collecting co-pays, and ensuring accurate patient information in medical settings. They often use electronic health record systems and need strong communication and organizational skills.

What Does a Patient Access Associate Do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What cities are hiring for Patient Access Associate jobs? Cities with the most Patient Access Associate job openings:
What are the most commonly searched types of Patient Access jobs? The most popular types of Patient Access jobs are:
Who are the top companies hiring for Patient Access Associate jobs? The top employers for Patient Access Associate jobs are:
What states have the most Patient Access Associate jobs? States with the most job openings for Patient Access Associate jobs include:
Infographic showing various Patient Access Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 56% Full Time, 31% Part Time, 1% Temporary, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,342 per year, or $19.4 per hour.
Sr Patient Access Associate

Sr Patient Access Associate

Nebraska Medicine

Omaha, NE • On-site

Full-time

Posted 13 days ago


Nebraska Medicine rating

7.4

Company rating: 7.4 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

255th of 877 rated healthcare providers


Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Sr Patient Access Associate

Hear directly from our team and see the role in action: My Job In A Minute: Patient Access Associate - Nebraska Medicine

Nebraska Medicine is seeking an individual to join our Access Services team in a front-line, patient-facing role. In this position, you will have a meaningful impact on patients and visitors and often serve as the first impression of Nebraska Medicine.

Position Highlights:

Work in high-volume, fast-paced, time-sensitive environments

Interact with patients face-to-face and at bedside

Accurately handle sensitive financial and insurance information in real time

Maintain professionalism in stressful or emotionally charged situations

Float and cross-train across departments as needed

Before You Apply

To be considered for this role, please review the following requirements carefully:

Review the schedule and training requirements below to ensure they align with your availability. Additional part-time and full-time schedules may be available in separate postings on our careers site.
Submit a resume that includes your complete work history and all customer service experience.

Schedule:

Full-Time (40 hours/week)

Monday - Friday: 10:00 AM - 6:30 PM

Training Schedule:

Full-time for the first 3 weeks: Monday-Friday, 7:00 AM - 3:30 PM

Training is required, non-negotiable, and must be completed before transitioning to the regular schedule. Please only apply if you are able to fully commit.

Location: Nebraska Medical Center | Nebraska Medicine Omaha, NE

Why Work at Nebraska Medicine?

  • Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

  • Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

  • Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.

  • Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Duties: Sr Patient Access Associate

Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.

Required Qualifications: Sr Patient Access Associate

Minimum of two years customer service experience required.

High school education or equivalent required.

Ability to work in a proactive self-directed manner required.

Multi-tasking and problem solving abilities required.

Strong written and verbal communication skills required.

Strong communication and organizational skills with aptitude for detail-oriented work required.

Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.

Ability to type 35 wpm with 95% accuracy rating required.

Basic Life Support (BLS) certification within six months of hire or transfer date required required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later). Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).

Preferred Qualifications: Sr Patient Access Associate

Experience in health care, collections, registration, or revenue cycle preferred.

Associate's degree in business, healthcare or related field preferred.

Experience in health care revenue cycle functions including insurance or registration preferred.

Experience with Microsoft Office products, specifically Word and Excel preferred.

Depending on the position available, fluency in Spanish preferred.

Recruiter Contact

Sarah Placzek

splaczek@nebraskamed.com

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.


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