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Patient Access Associate Jobs in Iowa (NOW HIRING)

Rochester Regional Health

Access Associate

Muscatine, IA · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... ED/Patient Access SCHEDULE: Monday to Friday, 3p to 11p, Every other weekend ATTRIBUTES * 2 year ...

Rochester Regional Health

Access Associate

Clinton, IA · On-site

$17.85 - $19.50/hr

Access Associate Department: Internal Medicine Location: WNY - Internal Medicine - Clinton ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...

Rochester Regional Health

Access Associate

Clinton, IA · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

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$13

$18

$21

How much do patient access associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for patient access associate in Iowa is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What does patient access associate mean?

A patient access associate is a healthcare professional responsible for scheduling appointments, verifying patient insurance, collecting co-pays, and ensuring patients complete necessary paperwork. They serve as the first point of contact in a medical facility, requiring strong communication skills and familiarity with electronic health record systems.

What are some typical challenges a Patient Access Associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What are Patient Access Associates?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The role typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.

What jobs pay 4000 a week without a degree?

Patient Access Associates typically do not earn $4,000 weekly; such high earnings are uncommon without specialized skills or certifications. Jobs that can pay this amount without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require experience, licensing, or a strong network. High-paying roles without a degree are rare and often depend on commission, performance, or business ownership.

What are the key skills and qualifications needed to thrive as a Patient Access Associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What Does a Patient Access Associate Do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and patient communication skills. It provides experience in medical environments and can serve as a stepping stone to more advanced healthcare roles, often involving tasks like scheduling, data entry, and patient intake. Certification or training may be required, but it generally offers a manageable schedule and opportunities for skill development.
More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Iowa? The most popular types of Patient Access jobs in Iowa are:
What cities in Iowa are hiring for Patient Access Associate jobs? Cities in Iowa with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,891 per year, or $18.2 per hour.
Patient Access Associate- Downtown

Patient Access Associate- Downtown

UnityPoint Health

Sioux City, IA • On-site

Other

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 359 frontline employees who took The Breakroom Quiz

302nd of 886 rated healthcare providers

Job description

Overview
Unity Point St. Luke's - Downtown
PRN
Hours and schedule may vary depending on department needs.
The Patient Access Representative NE is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process. The role addresses patient inquiries and manages patient wayfinding. The role also supports administrative tasks and ensures compliance with financial and insurance procedures.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
  • Accurately and thoroughly collects, analyzes and records
    demographic, insurance/financial and clinical data in computer
    system. Ensures information source is appropriate and all
    required documentation are on file.
  • Maintains knowledge and understanding of insurance
    verification and understanding of insurance plans
  • Answers telephone calls promptly and accurately. Takes
    telephone messages and directs calls in an appropriate and
    professional manner
  • Communicates effectively to provide appropriate education regarding
    patient financial obligations through POS and estimates.
  • Participates in performance improvement initiatives and
    demonstrates initiative to improve quality and customer
    services with a goal to exceed customer expectations.
  • Maintain ability to perform roles associated with patient self
    service registration processes
  • Monitors and maintains multiple work queues

Qualifications
Education:
  • High school graduate required.
  • Medical related diploma or certificate preferred.
  • Completion of Medical Terminology Course/Module within 12 months of hire.

Experience:
  • One year of medical office or equivalent experience preferred.
  • Insurance billing for medical or hospital preferred.

License(s)/Certification(s):
  • Valid driver's license when driving any vehicle for work-related reasons required.
  • Obtain CPI/MOAB (Management of Aggressive Behaviors) certification within 6 months of hire and maintain certification by-yearly.

What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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