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Patient Access Associate Jobs in Iowa (NOW HIRING)

CVS Health

Analyst,Patient Relations

Cedar Rapids, IA · On-site

$21.10 - $40.90/hr

... access to care and retention. Patient Relations Analysts (PRAs) are an integral part of the Oak ... The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice ...

Access Dubuque

RN New Graduate

Dubuque, IA · On-site

$32.73/hr

Diverse Patient Population : Med/surg units provide care to a diverse patient population, which can ... Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and ...

Access Dubuque

RN New Graduate

Dubuque, IA · On-site

$32.73/hr

Diverse Patient Population : Med/surg units provide care to a diverse patient population, which can ... Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and ...

Access Dubuque

RN New Graduate

Dubuque, IA

$32.73/hr

Diverse Patient Population : Med/surg units provide care to a diverse patient population, which can ... Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and ...

Access Dubuque

Community Health Worker

Dubuque, IA · On-site

$20 - $24/hr

Crescent is a mission driven, patient centered organization. Crescent provides medical, dental and ... The role is designed to enhance access to healthcare services, improve health outcomes, and promote ...

Access Dubuque

Radiation Oncologist

Dubuque, IA · On-site

$188.50/hr

Features of the cancer center include state-of-the-art technology, access to pharmacists ... are and an excellent patient experience. Medical Associates Clinic is a well-established ...

Access Dubuque

Radiation Oncologist

Dubuque, IA

$188.50/hr

Features of the cancer center include state-of-the-art technology, access to pharmacists ... are and an excellent patient experience. Medical Associates Clinic is a well-established ...

Access Dubuque

Radiation Oncologist

Dubuque, IA · On-site

$188.50/hr

Features of the cancer center include state-of-the-art technology, access to pharmacists ... are and an excellent patient experience. Medical Associates Clinic is a well-established ...

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$13

$18

$21

How much do patient access associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient access associate in Iowa is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What Does a Patient Access Associate Do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a Patient Access Associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a Patient Access Associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What are Patient Access Associates?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What job makes $10,000 a month without a degree?

A Patient Access Associate typically does not earn $10,000 a month without a degree; this level of income is uncommon in this role. High-paying jobs that can reach such earnings without a degree often include sales, real estate, or entrepreneurship, which rely on skills, experience, and performance rather than formal education.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Iowa? The most popular types of Patient Access jobs in Iowa are:
What cities in Iowa are hiring for Patient Access Associate jobs? Cities in Iowa with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Iowa as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $37,891 per year, or $18.2 per hour.
Patient Access Customer Service Representative

Patient Access Customer Service Representative

R1

Ottumwa, IA • On-site

$14.50 - $18.99/hr

Full-time

Posted 12 days ago

R1 RCM rating

6.9

Company rating: 6.9 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

123rd of 138 rated financial services

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
Patient Access Customer Service Representative
On-Site - Ottumwa, IA | LifePoint Ottumwa Regional Medical Center
Schedule: Wed 6pm - 12am | Thursday & Friday 6pm - 6am, alternating weekends
Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
As a Patient Access Representative you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.
This is more than registration - it's a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.
What You'll Do:
  • Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
  • Answer phones and gather accurate patient information quickly in a fast-paced environment
  • Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
  • Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
  • Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable
  • Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

No healthcare background? No problem. We'll train you every step of the way-and this role is a fantastic launchpad for a growing healthcare career.
What We're Looking For:
  • Exceptional customer service experience, communication and interpersonal skills
  • Strong composure and professionalism in a fast-paced environment
  • Ability to multitask and prioritize quickly with high attention to detail
  • Comfortable with shifting priorities based on patient needs
  • Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required)
  • High School Diploma or GED
  • Ability to pass background check, drug test, and meet vaccination requirements

What You'll Gain:
  • Experience in healthcare administration & patient access
  • Exposure to revenue cycle, insurance processes, and hospital operations
  • Opportunity for growth within R1
  • A team environment focused on innovation, collaboration, and patient experience
  • Meaningful work supporting patients during urgent and emotional moments

Why You'll Love This Job:
Make a Real Difference: Patients lean on you for support and reassurance. You'll be more than a data collector - you'll be a calm, helpful presence during stressful times.
Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you'll gain valuable knowledge and skills that open the door to long-term career growth.
Fast-Paced, Never Boring: You'll move between systems, phone calls, and in-person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.
Supportive Team Environment: We're invested in your professional journey. You'll be surrounded by teammates who have your back and leaders who want to see you succeed.
For this US-based position, the base pay range is $14.50 - $18.99 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
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About R1 RCM

Sourced by ZipRecruiter

R1 RCM, Inc., based in Salt Lake City, UT, US, is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems, and physician groups. R1’s proven, scalable operational model seamlessly complements a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows. Founded in 2003, the company was initially named Accretive Health. It became R1 RCM in 2017 following a significant commitment by Ascension, the largest non-profit health system in the U.S., to long-term partnerships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Murray, UT, US

Year founded

2003

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