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Patient Access Associate Jobs in Clinton, IA (NOW HIRING)

UnityPoint Health

Patient Access Rep

Rock Island, IL · On-site

$17 - $22.15/hr

Week 1 Monday-Thursday & Saturday 3:00PM-11:30PM Week 2 Sunday, Tuesday-Friday 3:00PM-11:30PM Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you'll make a real ...

UnityPoint Health

Patient Access Rep

Moline, IL · On-site

$17 - $22.15/hr

Week 1, Monday-Thursday, Saturday, 3:00PM-11:30PM Week 2, Tuesday-Friday, Sunday, 3:00PM-11:30PM Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you'll make a ...

UnityPoint Health

Patient Access Representative

Moline, IL · On-site

$16 - $20.50/hr

Week 1, Monday-Thursday, Saturday, 3:00PM-11:30PM Week 2, Tuesday-Friday, Sunday, 3:00PM-11:30PM Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you'll make a ...

UnityPoint Health

Patient Access Representative

Moline, IL · On-site

$15.50 - $19.75/hr

Week 1, Monday-Friday 6:00AM-1:15PM & Saturday 6:00AM-12:00PM Week 2, Monday-Friday, 6:00AM-2:30PM Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you'll make a ...

UnityPoint Health

Patient Access Representative

Moline, IL · On-site

$17 - $22.15/hr

Week 1, Monday-Thursday, Saturday, 3:00PM-11:30PM Week 2, Tuesday-Friday, Sunday, 3:00PM-11:30PM Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you'll make a ...

UnityPoint Health

Patient Access Representative

Rock Island, IL · On-site

$16.25 - $20.75/hr

Week 1 Monday-Thursday & Saturday 3:00PM-11:30PM Week 2 Sunday, Tuesday-Friday 3:00PM-11:30PM Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you'll make a real ...

UnityPoint Health

Patient Access Representative

Moline, IL · On-site

$17 - $22.15/hr

Week 1, Monday-Thursday, Saturday, 3:00PM-11:30PM Week 2, Tuesday-Friday, Sunday, 3:00PM-11:30PM Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you'll make a ...

UnityPoint Health

Patient Access Representative

Moline, IL · On-site

$16 - $20.50/hr

Week 1, Monday-Thursday, Saturday, 3:00PM-11:30PM Week 2, Tuesday-Friday, Sunday, 3:00PM-11:30PM Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you'll make a ...

University of Rochester

Clinical Admin II

Clinton, IA · On-site

$25.14 - $35.24/hr

May supervise and/or provide direction to associate-level staff. May oversee specific departments ... Identifies systems of care that optimize patient access and high-quality services. Leads workflow ...

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Clinton, IA

Patient Access Associate information

See Clinton, IA salary details

$13

$18

$22

How much do patient access associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patient access associate in Clinton, IA is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What cities near Clinton, IA are hiring for Patient Access Associate jobs? Cities near Clinton, IA with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Clinton, IA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,258 per year, or $18.4 per hour.

Patient Access Rep

UnityPoint Health

Rock Island, IL • On-site

$17 - $22.15/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 29 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

268th of 887 rated healthcare providers

Job description

  • Area of Interest: Patient Services

  • Salary Range: $17.00-$22.15/Hr*

  • FTE/Hours per pay period: 1.0

  • Department: Patient Access

  • Shift: 3-1130p Week 1 M-Th/S Week 2 Su/T-F

  • Job ID: 185118

Overview

Shift:

Week 1 Monday-Thursday & Saturday 3:00PM-11:30PM

Week 2 Sunday, Tuesday-Friday 3:00PM-11:30PM

Start a meaningful career with UnityPoint Health as a Patient Access Associate, where you’ll make a real difference in every patient’s journey. In this dynamic, patient-focused role, you’ll guide individuals through registration and insurance verification, explain financial responsibilities with clarity and compassion, and help create a smooth, stress-free experience from the very first visit. If you’re detail-oriented, caring, and passionate about helping others, this is your opportunity to grow with a team that puts people first every day.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program .

  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computer system. Ensures information source is appropriate.

  • Updates and edits information in computer, ensuring that all fields are populated correctly and appropriately.

  • Completes eligibility check and obtain benefits though electronic means or via phone contact with insurance carriers or other agencies.

  • Contacts patients/families/physicians to obtain additional demographic/insurance information and update in computer system if needed in order to proceed with verification process.

  • Interpret physicians’ hand-carried orders to determine service needs and scans physician orders or verifies that complete and valid orders are on file for each patient.

  • Obtains information and completes MSPQ and other payer-specific documents.

  • Reviews and explains all registration forms prior to obtaining signatures from patient or appropriate patient representative.

  • Explain benefits and request copay, deductible and coinsurance as applicable after developing an estimate applying allowable (based on payer).

Qualifications

Education:  

  • High School Diploma or equivalent required.

Experience:  

  • Two (2) years of customer service OR healthcare related experience preferred.

License/Certification:  

  • None

*Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.

What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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