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Patient Access Associate Jobs in Iowa (NOW HIRING)

Sentara

Patient Care Specialist

Stuart, IA · On-site

$17.25 - $22/hr

Associate Level degree or higher in lieu of the required experience will be considered Experience ... free access to complete CEUs and professional development Pet Insurance Legal Resources Plan ...

New

Sentara

Patient Care Specialist

Stuart, IA · On-site

$10K/mo

Associate Level degree or higher in lieu of the required experience will be considered Experience ... free access to complete CEUs and professional development Pet Insurance Legal Resources Plan ...

New

Sentara

Patient Transporter - Flexi/PRN

Manchester, IA · On-site

$14 - $19/hr

... free access to complete CEUs and professional development Pet Insurance Legal Resources Plan ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Access Dubuque

BE/BC Hematologist/Oncologist

Dubuque, IA · On-site

Access to ready-made patient panel and large referral base * Supported by 24/7 Hospitalist program ... Medical Associates continually provides physician owners annual incomes above the national average ...

Access Dubuque

BE/BC OB/GYN Physician

Dubuque, IA · On-site

$450K/yr

Access to DaVinci Robot at MercyOne Hospital * 24/7 Patient Services triage services * Integrated ... Medical Associates continually provides physician owners annual incomes above the national average ...

Access Dubuque

BE/BC General Surgeon

Dubuque, IA · On-site

$235K - $282K/yr

Features of the new cancer center include state-of-the-art technology, access to pharmacists ... are and an excellent patient experience. Medical Associates Clinic is a well-established ...

Access Dubuque

BE/BC Radiation Oncologist

Dubuque, IA · On-site

$188.50/hr

Features of the cancer center include state-of-the-art technology, access to pharmacists ... are and an excellent patient experience. Medical Associates Clinic is a well-established ...

Access Dubuque

Occupational Therapist (OT)

Dubuque, IA · On-site

$38 - $50/hr

Perform assessments designed to gather data relevant to the patient's individual needs. Use medical ... Associates Company ID 1046 Job REQ # 1718 # Positions 1 Start Date 20260701 End Date 20260930 ...

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Iowa

Patient Access Associate information

See Iowa salary details

$13

$18

$21

How much do patient access associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient access associate in Iowa is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Iowa? The most popular types of Patient Access jobs in Iowa are:
What cities in Iowa are hiring for Patient Access Associate jobs? Cities in Iowa with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,891 per year, or $18.2 per hour.

Patient Care Specialist

Sentara

Stuart, IA • On-site

$17.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 398 frontline employees who took The Breakroom Quiz

492nd of 887 rated healthcare providers

Job description

City/State

Woodbridge, VA

Work Shift

First (Days)

Overview:

Sentara Community Care Center is now hiring a full-time Patient Care Specialist in Woodbridge, VA!

Hours

Monday - Friday, 8:00AM - 6:00PM

Saturday 8:00AM - 1:00PM.

The schedule will vary and includes rotating shifts.

Overview

As aPatient Care Specialistwith Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

  • HS Diploma (Required)
  • Associate Level degree or higher in lieu of the required experience will be considered

Experience

  • 3 years Customer Service experience (Required)
  • 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Keywords: Patient Care Specialist, Talroo-Allied Health, Medical Office

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to 10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - 10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

What Sentara Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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