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Patient Access Associate Jobs in Missouri (NOW HIRING)

Citizens Memorial

Patient Access Associate

Bolivar, MO · On-site

Citizens Memorial Hospital (CMH) is hiring a Patient Access Associate to join our Patient Access team in the Emergency Department in Bolivar, Missouri -- someone who leads with skill, compassion, and ...

Citizens Memorial

Patient Access Associate

Bolivar, MO · On-site

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...

Citizens Memorial

Patient Access Associate

Bolivar, MO · On-site

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...

Citizens Memorial

Patient Access Associate

Bolivar, MO · On-site

Citizens Memorial Hospital (CMH) is hiring a Patient Access Associate to join our Patient Access team in the Emergency Department in Bolivar, Missouri -- someone who leads with skill, compassion, and ...

Citizens Memorial

Patient Access Associate

Bolivar, MO · On-site

Citizens Memorial Hospital (CMH) is hiring a Patient Access Associate to join our Patient Access team in the Emergency Department in Bolivar, Missouri - someone who leads with skill, compassion, and ...

BJC

Patient Access Rep I

Saint Louis, MO · On-site

$16.75 - $21.50/hr

Patient Access Rep I St. Louis Children's is looking to hire a Patient Access Rep I. Overview BJC ... Associate's Degree Experience: * Supervisor Experience: * No Experience Licenses & Certifications:

BJC

Patient Access Rep I

O Fallon, MO · On-site

$16.25 - $20.50/hr

PRN Patient Access Rep I Progress West Hospital is looking to hire a PRN Patient Access Rep I ... Associate's Degree Experience * Less than 2 years Supervisor Experience * No experience Licenses ...

BJC

Patient Access rep I

Saint Louis, MO · On-site

$16.75 - $21.50/hr

Patient Access Representative This is a Full Time Patient Access Rep I and will be located at the ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

BJC

Patient Access Rep I

Saint Peters, MO · On-site

$16.50 - $21/hr

PRN Patient Access Rep I St. Peters is looking to hire a PRN Patient Access Rep I! Additional ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

BJC

Patient Access Rep II

O Fallon, MO · On-site

$16.25 - $20.50/hr

Patient Access Rep II St. Louis Childrens Hospital is looking for a Patient Access Rep II for our ... Associate's Degree Experience * 2-5 years Supervisor Experience * No Experience Licenses ...

BJC HealthCare

Patient Access Rep II

Saint Louis, MO · On-site

$17.50 - $23.88/hr

Additional Information About the Role BJC HealthCare is seeking a Patient Access Representative to ... Associate's Degree Experience * 2-5 years Supervisor Experience * No Experience Licenses ...

BJC HealthCare

Patient Access Rep I

Saint Louis, MO · On-site

$16.25 - $20.50/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

BJC

Patient Access Rep II

Saint Louis, MO · On-site

$16.75 - $21.50/hr

Patient Access Representative BJC HealthCare is seeking a Patient Access Representative to join our ... Associate's Degree Experience * 2-5 years Supervisor Experience * No Experience Licenses ...

BJC HealthCare

Patient Access Rep I

Saint Peters, MO · On-site

$17.25 - $22.33/hr

Peters is looking to hire a PRN Patient Access Rep I! Additional Preferred Requirements * 10 shifts ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

BJC HealthCare

Patient Access Rep I

Saint Louis, MO · On-site

$16.75 - $21.50/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

BJC HealthCare

Patient Access Rep I

O Fallon, MO · On-site

$17.25 - $22.33/hr

The Patient Access Representative will facilitate all components of the patients' entrance into any ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

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Patient Access Associate information

See Missouri salary details

$13

$18

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How much do patient access associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient access associate in Missouri is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Missouri?

The most popular types of Patient Access jobs in Missouri are:

What cities in Missouri are hiring for Patient Access Associate jobs?

Cities in Missouri with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,841 per year, or $18.2 per hour.

Patient Access Associate

Citizens Memorial

Bolivar, MO • On-site

Per diem

This job post has expired today. Applications are no longer accepted.

Citizens Memorial Hospital rating

6.4

Company rating: 6.4 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

751st of 1,064 rated hospitals

Job description

Citizens Memorial Hospital (CMH)  is hiring a Patient Access Associate to join our Patient Access team in the Emergency Department in Bolivar, Missouri — someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve. 

Position Details 

  • Status: Per Requested Need 

  • Work Shift: Rotating varied days/nights  

  • Hours: Will Vary 

  • Shift Differential: $1.00 

What Your Day Looks Like: We work to make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record. 

As a Patient Access Associate, you will be:  

  • Registering accounts for CMH ambulance reports accurately and efficiently. 

  • Creating a friendly atmosphere for those seeking services in the Emergency Room. 

  • Completing registration of all Pre-ER accounts accurately and timely based on notification of medical screenings being performed in accordance with EMTALA guidelines. 

  • Ensuring correct insurance mnemonics are listed, and billing addresses are given. 

  • Cross-training when applicable to function in various areas of Patient Access. 

Qualifications: 

Education: High school diploma or equivalent 

Experience: Customer service experience- minimum of 1 year 

Skills: Preferred knowledge of medical terminology 

Licensure/Certification: N/A 

Physical Requirements: Ability to work at a computer 90% of the day and stand for the remaining 10% 

Benefits That Support You 

  • Competitive wages, annual merit increases, employee wellness program 

  • For a comprehensive list of benefits, please click here: CMH benefits. 

Why CMH? 

CMH includes 34 primary and specialty clinics, six longterm care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walkin clinics, addiction recovery, therapies, and more — all grounded in exceptional, communityfocused healthcare. 

  • CMH is a three-time recipient of the Missouri Quality Award. 

  • 2025 Chest Pain-MI Platinum Award 

  • Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in southwest Missouri. 

  • Click here to see the full list of awards for CMH! 

Follow us on Facebook to discover more about life at CMH— the people, the culture, and the work that matters. https://www.facebook.com/CMHRecruiting 

Recruiter Contact 

Kaylie Sappington  

Phone: 417-328-6624 

Email: kaylie.sappington@citizensmemorial.com 

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