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Patient Access Associate Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... ED/Patient Access SCHEDULE: Monday to Friday, 3p to 11p, Every other weekend ATTRIBUTES * 2 year ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $19.50/hr

Access Associate Department: Internal Medicine Location: WNY - Internal Medicine - Clinton ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Batavia, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Newark, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Batavia, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

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Patient Access Associate information

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How much do patient access associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for patient access associate in Rochester, NY is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What does patient access associate mean?

A patient access associate is a healthcare professional responsible for scheduling appointments, verifying patient insurance, collecting co-pays, and ensuring patients complete necessary paperwork. They serve as the first point of contact in a medical facility, requiring strong communication skills and familiarity with electronic health record systems.

What are some typical challenges a Patient Access Associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What are Patient Access Associates?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The role typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.

What jobs pay 4000 a week without a degree?

Patient Access Associates typically do not earn $4,000 weekly; such high earnings are uncommon without specialized skills or certifications. Jobs that can pay this amount without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require experience, licensing, or a strong network. High-paying roles without a degree are rare and often depend on commission, performance, or business ownership.

What are the key skills and qualifications needed to thrive as a Patient Access Associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What Does a Patient Access Associate Do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and patient communication skills. It provides experience in medical environments and can serve as a stepping stone to more advanced healthcare roles, often involving tasks like scheduling, data entry, and patient intake. Certification or training may be required, but it generally offers a manageable schedule and opportunities for skill development.
More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Rochester, NY? The most popular types of Patient Access jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Patient Access Associate jobs? Cities near Rochester, NY with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Access Associate

Access Associate

Rochester Regional Health

Rochester, NY • On-site

$17.85 - $20/hr

Full-time

Re-posted 3 hours ago

Rochester Regional Health rating

7.4

Company rating: 7.4 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

263rd of 886 rated healthcare providers

Job description

SUMMARY
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Full Time
LOCATION: Unity Hospital
DEPARTMENT: ED/Patient Access
SCHEDULE: Monday to Friday, 3p to 11p, Every other weekend
ATTRIBUTES
  • 2 year degree or equivalent combination of education and work experience preferred
  • Intermediate computer skills
  • Excellent customer service and communication skills

RESPONSIBILITIES
  • Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
  • Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
  • Billing & Payments. Collect and process payments when applicable

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$17.85 - $20.00
CITY:
Rochester
POSTAL CODE:
14626
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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