Access Associate
Batavia, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Batavia, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate | Full Time Evenings | Unity Hospital
Rochester, NY · On-site
$17.85 - $19.50/hr
Access Associate Department ... Patient Access Location: Unity Hospital | 1555 Long Pond Rd. Rochester, NY 14626 Hours Per Week: 37 ...
Access Associate | Full Time Evenings | Unity Hospital
Rochester, NY · On-site
$17.85 - $19.50/hr
Access Associate Department ... Patient Access Location: Unity Hospital | 1555 Long Pond Rd. Rochester, NY 14626 Hours Per Week: 37 ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Gates, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Gates, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate DEPARTMENT: Behavioral Health Administration LOCATION: Outpatient Mental Health ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate DEPARTMENT: Behavioral Health Administration LOCATION: Outpatient Mental Health ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate DEPARTMENT: Behavioral Health Administration LOCATION: Outpatient Mental Health ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate DEPARTMENT: Behavioral Health Administration LOCATION: Outpatient Mental Health ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate Department: SCHI - MOB Location: Rochester General Hospital - 1425 Portland Avenue ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate Department: SCHI - MOB Location: Rochester General Hospital - 1425 Portland Avenue ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Irondequoit, NY · On-site
$17.85 - $20/hr
Access Associate Department : SCHI - MOB Location : Rochester General Hospital - 1425 Portland ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Irondequoit, NY · On-site
$17.85 - $20/hr
Access Associate Department : SCHI - MOB Location : Rochester General Hospital - 1425 Portland ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate Department : SCHI - MOB Location : Rochester General Hospital - 1425 Portland ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate Department : SCHI - MOB Location : Rochester General Hospital - 1425 Portland ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate DEPARTMENT: Unity OB/GYN Support Services LOCATION: OB/GYN - Clinton Crossing ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate DEPARTMENT: Unity OB/GYN Support Services LOCATION: OB/GYN - Clinton Crossing ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate DEPARTMENT: Ambulatory Support Services LOCATION: Unity Hospital - 1555 Long Pond ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
Access Associate DEPARTMENT: Ambulatory Support Services LOCATION: Unity Hospital - 1555 Long Pond ... Scheduling and/or prescheduling patient appointments. * Interviewing the patient and/or their ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Batavia, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Batavia, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Newark, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Newark, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Canandaigua, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Canandaigua, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Rochester, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Clifton Springs, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Clifton Springs, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Newark, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Access Associate
Newark, NY · On-site
$17.85 - $20/hr
SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...
Patient Access Associate information
See Rochester, NY salary details
$13.76 - $14.60
3% of jobs
$14.60 - $15.45
2% of jobs
$15.45 - $16.29
8% of jobs
$16.93 is the 25th percentile. Wages below this are outliers.
$16.29 - $17.13
15% of jobs
$17.13 - $17.97
13% of jobs
The median wage is $18.68 / hr.
$17.97 - $18.81
11% of jobs
$18.81 - $19.65
12% of jobs
$19.65 - $20.49
9% of jobs
$20.73 is the 75th percentile. Wages above this are outliers.
$20.49 - $21.33
8% of jobs
$21.33 - $22.18
12% of jobs
$22.18 - $23.02
7% of jobs
$13
$19
$23
How much do patient access associate jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for patient access associate in Rochester, NY is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.59 per hour, depending on experience, location, and employer.
What is a patient access associate?
Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.
What does a patient access associate do?
A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.
What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?
To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.
What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?
During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.
What is the difference between Patient Access Associate vs Medical Secretary?
| Aspect | Patient Access Associate | Medical Secretary |
|---|---|---|
| Credentials | High school diploma; some roles may require certification in healthcare access | High school diploma; medical office administration certification often preferred |
| Work Environment | Hospitals, clinics, outpatient facilities | Medical offices, clinics, hospitals |
| Primary Responsibilities | Patient registration, insurance verification, appointment scheduling | Scheduling, correspondence, record management |
| Industry Usage | Commonly used in healthcare settings for front desk roles | Common in medical offices for administrative support |
The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.
Is being a patient access associate a stressful job?
Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.
Is patient access a good career?
A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Rochester, NY?
The most popular types of Patient Access jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Patient Access Associate jobs?
Cities near Rochester, NY with the most Patient Access Associate job openings:
$17.85 - $20/hr
Other
Re-posted 13 days ago
Rochester Regional Health rating
7.3
Based on 219 frontline employees who took The Breakroom Quiz
305th of 893 rated healthcare providers
Job description
SUMMARY
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Full time
LOCATION: UMMC - North Street Campus - 127 North Street
Batavia, NY 14020
DEPARTMENT: Admissions
SCHEDULE: Monday - Friday 8 am - 4 pm
ATTRIBUTES
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$17.85 - $20.00
CITY:
Batavia
POSTAL CODE:
14020
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Full time
LOCATION: UMMC - North Street Campus - 127 North Street
Batavia, NY 14020
DEPARTMENT: Admissions
SCHEDULE: Monday - Friday 8 am - 4 pm
ATTRIBUTES
- 2 year degree or equivalent combination of education and work experience preferred
- Intermediate computer skills
- Excellent customer service and communication skills
- Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
- Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
- Billing & Payments. Collect and process payments when applicable
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$17.85 - $20.00
CITY:
Batavia
POSTAL CODE:
14020
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
What Rochester Regional Health employees say
Pay
Benefits
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About Rochester Regional Health
Sourced by ZipRecruiter
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Rochester, NY, US
Year founded
2014