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Patient Access Associate Jobs in Commack, NY (NOW HIRING)

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How much do patient access associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient access associate in Commack, NY is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $22.64 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What cities near Commack, NY are hiring for Patient Access Associate jobs? Cities near Commack, NY with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Commack, NY as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,776 per year, or $20.1 per hour.

Patient Access Associate - Full Time, Nights

NYU Langone Health

Patchogue, NY

Full-time

Posted 14 days ago

NYU Langone Health rating

8.5

Company rating: 8.5 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

14th of 887 rated healthcare providers

Job description

NYU Langone Hospital—Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center—an advanced heart disease diagnostic and treatment facility—as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries. The Stroke Center at NYU Langone Hospital—Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital—Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices.
For more information, go to NYU Langone Hospital—Suffolk, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Patient Access Associate - Full Time, Nights - Patient Access Suffolk - 12:00AM - 8:00AM Monday - Friday.
In this role, the successful candidate The associate interviews the patient to obtain necessary identification information and prepares the required forms to obtain treatment, billing or record release authorization. The associate applies ID bands to patients when necessary following the two-identifier rule. They have contact with insurance companies for notification or other information. They educate patients about Advance Directives and Charity Care when necessary and performs other clerical duties where needed. The associate represents the Emergency Department, Pre Surgical Testing, Admitting, and other ancillary areas serving as a liaison between patients and staff, by entering arriving patients into the computer system to allow for patient processing and throughput. In addition, the Patient Access Associates assist departments with projects and various duties deemed by the Management staff

Job Responsibilities:

  • Asks appropriate questions to obtain correct identification information.
  • Obtains the correct Demographic, Guarantor, Next of Kin, and Emergency Contact information
  • Obtains current insurance coverage, and identification
  • Able to ascertain the correct Coordination of Benefits (COB) and enter the necessary information to ensure payment.
  • All documents must be scanned into the Electronic Document Imaging.
  • Ask appropriate questions to complete Medicare Secondary Payer Questionnaire when necessary and enter the necessary data, especially the patient Medicare number for payment.
  • Interprets Payor Websites
  • Patients and families are given explanation of hospital and Regulatory forms before signing.
  • Patient Forms are signed, witnessed, dated, and timed as appropriate for the registration type.
  • When the Associate is unable to obtain signatures, necessary documentation of explanation is needed as to why signature could not be obtained. All documentation needs to be signed and dated.
  • Documentations of all follow up are needed
  • Distributes registration forms to locations within ED, Peri-op, and Inpatient units.
  • Attaches I.D. band to patient wrist in accordance with Medical Center policy and procedures. (Two identifiers are verified before affixing band
  • All patients are offered a copy of the Patient Bill of Rights and the Addendum of the Patient Rights
  • Advance Directives are reviewed at the time of registration. When there is an Advance Directive and it is not present at the time of treatment; the Associate knows how to do follow up to obtain the Advance Directive.
  • Documentation is made when education is unable to be given due to patient condition or situation. Follow ups are done until signatures are obtained.
  • Charts are in order with all forms ready for the

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