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Patient Access Associate Jobs in Florida (NOW HIRING)

University of Miami

Patient Access Representative

Miami, FL · On-site

$16.50 - $21/hr

Patient Access Associate: High School Diploma required * Patient Access Representative 1: High School Diploma requiredand one (1) year of relevant experience required * Patient Access Representative ...

University of Miami

Patient Access Representative

Miami, FL · On-site

$16.50 - $21/hr

Patient Access Associate: High School Diploma required * Patient Access Representative 1: High School Diploma required and one (1) year of relevant experience required * Patient Access Representative ...

University of Miami

Patient Access Representative

Miami, FL · On-site

$16.50 - $21/hr

Patient Access Associate: High School Diploma required * Patient Access Representative 1: High School Diploma requiredand one (1) year of relevant experience required * Patient Access Representative ...

University of Miami

Patient Access Representative

Miami, FL · On-site

$16.50 - $21/hr

Patient Access Associate: High School Diploma required * Patient Access Representative 1: High School Diploma requiredand one (1) year of relevant experience required * Patient Access Representative ...

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Patient Access Associate information

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$10

$14

$17

How much do patient access associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient access associate in Florida is $14.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Florida? The most popular types of Patient Access jobs in Florida are:
What cities in Florida are hiring for Patient Access Associate jobs? Cities in Florida with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $30,147 per year, or $14.5 per hour.

Patient Access Associate, Patient Access SMH, PT, Varies

Baptist Health

Miami, FL • On-site

$16.28 - $20.68/hr

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Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

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Job description

Patient Access Associate, Patient Access SMH, PT, Varies

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $16.28 - $20.68 / hour depending on experience.

Degrees: High School, Certificate, GED, Training, Experience

Additional Qualifications: Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e. g., Microsoft Office, knowledge of EMR applications, etc. ) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year

Job: Non-Clinical and Administrative Customer Service

Primary Location: South Miami

Organization: Corporate

Schedule: Part-time

Job Posting: Jul 23, 2026, 4:00:00 AM

Unposting Date: Ongoing

EOE, including disability/vets

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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