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Patient Access Associate Jobs in Florida (NOW HIRING)

University of Miami

Patient Access Representative

Miami, FL

$16.50 - $21/hr

Patient Access Associate: High School Diploma required * Patient Access Representative 1: High School Diploma requiredand one (1) year of relevant experience required * Patient Access Representative ...

University of Miami

Patient Access Representative

Miami, FL

$16.50 - $21/hr

Patient Access Associate: High School Diploma required * Patient Access Representative 1: High School Diploma requiredand one (1) year of relevant experience required * Patient Access Representative ...

University of Miami

Patient Access Representative

Miami, FL

$16.50 - $21/hr

Patient Access Associate: High School Diploma required * Patient Access Representative 1: High School Diploma requiredand one (1) year of relevant experience required * Patient Access Representative ...

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Patient Access Associate information

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$10

$14

$17

How much do patient access associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for patient access associate in Florida is $14.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What does patient access associate mean?

A patient access associate is a healthcare professional responsible for scheduling appointments, verifying patient insurance, collecting co-pays, and ensuring patients complete necessary paperwork. They serve as the first point of contact in a medical facility, requiring strong communication skills and familiarity with electronic health record systems.

What are some typical challenges a Patient Access Associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What are Patient Access Associates?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The role typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.

What jobs pay 4000 a week without a degree?

Patient Access Associates typically do not earn $4,000 weekly; such high earnings are uncommon without specialized skills or certifications. Jobs that can pay this amount without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require experience, licensing, or a strong network. High-paying roles without a degree are rare and often depend on commission, performance, or business ownership.

What are the key skills and qualifications needed to thrive as a Patient Access Associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What Does a Patient Access Associate Do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and patient communication skills. It provides experience in medical environments and can serve as a stepping stone to more advanced healthcare roles, often involving tasks like scheduling, data entry, and patient intake. Certification or training may be required, but it generally offers a manageable schedule and opportunities for skill development.
More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Florida? The most popular types of Patient Access jobs in Florida are:
What cities in Florida are hiring for Patient Access Associate jobs? Cities in Florida with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,147 per year, or $14.5 per hour.
Patient Access Associate- SoLé Mia

Patient Access Associate- SoLé Mia

The University of Miami

North Miami, FL • On-site

Full-time

Medical, Dental

Posted 12 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

228th of 555 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami UHealth - department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Associate.
CORE JOB SUMMARY
The Patient Access Associate (On-Site) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.,) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. The Patient Access Associate (On-Site) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team, keeping patients informed of any delays.
CORE RESPONIBILITIES:
  • Serves as the first point of contact for patients and customers entering facility/department.
  • Projects a welcoming professional demeanor and promptly greets and provides assistance by responding to routine questions and wayfinding information.
  • Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient/customer experience.
  • Obtains patient identification and compares against information in EMR, to properly identify patient before marking as present.
  • Assists patients in navigating self-serve kiosks.
  • Queues patients for check-in/out.
  • Identifies patients arriving late and communicates with clinical team.
  • Confirms patient identity and places wristband on patients.
  • Identifies patients at risk of falls and places appropriate wristband.
  • Provides updates to patients waiting in reception area.
  • Interfaces effectively with all members of the healthcare team and keeps patients informed of any delays.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM REQUIREMENTS:
  • High School Diploma required.
  • Customer Service Experience preferred

Knowledge, Skills, and Abilities:
  • Tier 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.
  • Subject to potential contact/exposure to patients who can transmit contagious diseases.
  • Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)
  • Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.
  • Onsite presence is required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.
  • Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.
  • Ability to navigate multiple systems and independently service patients promptly in a fast paced, constantly changing environment.
  • Knowledge of health care regulatory guidelines and compliance including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
  • Ability to recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking.
  • Strong telephone contact handling skills and active listening.
  • Ability to adapt/respond to different types of situations and personalities.
  • Excellent communication and presentation skills.
  • Ability to prioritize and manage time effectively.

Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

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About University of Miami

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The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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