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Passport Processing Jobs (NOW HIRING)

University of Arizona

Passport Acceptance Agent

Tucson, AZ · On-site

$14.75 - $19.50/hr

Oversee every aspect of the passport application acceptance process, including the disposition of execution fees, be void of the appearance of any impropriety, either real or perceived. * Collect ...

University of Arizona

Passport Acceptance Agent

Tucson, AZ

$16 - $20/hr

* Oversee every aspect of the passport application acceptance process, including the disposition of execution fees, be void of the appearance of any impropriety, either real or perceived. * Collect ...

City of New York

Director, PASSport Data

Manhattan, NY

$110K - $135K/yr

Payments processed by Payment Services total more than $1 billion annually. The Director of PASSPort Data is responsible for running data reports on payments to contracted human services and ...

City of New York

Director, PASSport Data

Manhattan, NY · On-site

$150K/yr

Payments processed by Payment Services total more than $1 billion annually. The Director of PASSPort Data is responsible for running data reports on payments to contracted human services and ...

CFS

Accountant (PassPort Experience)

Brooklyn, NY

$36 - $46/hr

... clearly defined processes and controls • Opportunity to strengthen technical accounting and ... PASSport • Prepare and post journal entries, accruals, and adjustments • Perform bank and ...

Midland County, TX

Passport Acceptance Agent

Midland, TX · On-site

$40K/yr

Processes passport applications and takes passport photos (if feature is available) following the procedures established by the U.S. Department of State. * Answers incoming phone calls and greets ...

CGI

Customer Service Support III

Minneapolis, MN · On-site

$17.75 - $22.75/hr

S. - CGI Federal roles - Visa and Passport By playing this video you consent to Google/YouTube processing your data and using cookies - Learn more. Position Description: CGI Federal is looking for ...

CGI Inc.

Customer Service Support III

Minneapolis, MN · On-site

$17.75 - $22.75/hr

S. - CGI Federal roles - Visa and Passport By playing this video you consent to Google/YouTube processing your data and using cookies - Learn more. Position Description: CGI Federal is looking for ...

CGI Inc.

Supervisor

Detroit, MI · On-site

Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...

CGI Inc.

Supervisor

Washington, DC · On-site

Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...

CGI Inc.

Support Associate III

Houston, TX · On-site

$21.20/hr

... Passport processing data. • Assist in training lower level Support Associates in job functions, duties, and tasks. • Assist with "not issued cases" including photocopy of application and ...

CGI Inc.

Supervisor

Kansas City, MO · On-site

Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...

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Passport Processing information

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$14

$25

$48

How much do passport processing jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for passport processing in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What is a Passport Processing job?

A Passport Processing job involves reviewing, verifying, and processing passport applications to ensure accuracy and compliance with government regulations. Responsibilities may include checking applicant information, verifying identification documents, handling application fees, and responding to inquiries. Workers may be employed by government agencies, passport acceptance facilities, or private service providers. Attention to detail and knowledge of passport regulations are essential for this role.

What does a typical day look like for someone working in Passport Processing?

In Passport Processing, a typical day involves reviewing and verifying applications, checking supporting documents for authenticity, entering applicant data into secure systems, and communicating with applicants to resolve missing or incorrect information. You may also work closely with other government staff and law enforcement agencies to handle flagged cases or ensure compliance with federal regulations. Most work is done in an office environment, either at a passport office, government agency, or processing center. Attention to detail and adherence to strict security protocols are essential parts of the daily workflow to protect applicants' identities and expedite processing times.

What are the key skills and qualifications needed to thrive in the Passport Processing position, and why are they important?

To excel in Passport Processing, you need keen attention to detail, knowledge of document verification procedures, and familiarity with federal identification regulations, typically supported by a high school diploma or equivalent. Experience with government database systems such as Passport Information Electronic Records System (PIERS) or similar workflow tools is often required. Strong organizational skills, discretion, and effective communication are important soft skills in this role. These abilities ensure the accurate and secure processing of sensitive documents, minimize errors, and support timely service delivery for applicants.

More about Passport Processing jobs
What cities are hiring for Passport Processing jobs? Cities with the most Passport Processing job openings:
What are the most commonly searched types of Passport Processing jobs? The most popular types of Passport Processing jobs are:
What states have the most Passport Processing jobs? States with the most job openings for Passport Processing jobs include:
What job categories do people searching Passport Processing jobs look for? The top searched job categories for Passport Processing jobs are:
Passport Processing jobs near you
Infographic showing various Passport Processing job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,986 per year, or $25.5 per hour.
Passport Acceptance Agent

Passport Acceptance Agent

University of Arizona

Tucson, AZ • On-site

$14.75 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 7 days ago

University Of Arizona rating

7.2

Company rating: 7.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

337th of 544 rated colleges and universities

Job description

Passport Acceptance Agent
Posting Number
req26313
Department
Arizona Student Unions
Department Website Link
Student Unions
Location
Tucson Campus
Address
Tucson, AZ USA
Position Highlights
The Passport Acceptance Agent is a key team member of the University of Arizona Passports (UAP) team. The Passport Acceptance Agent is responsible for providing exemplary customer service to those seeking to apply for a U.S. Passport while adhering to Department of State (DOS) guidelines.
Acceptance Agents uphold all legal responsibilities for passport application acceptance. By signing an application, the agent is verifying that the customer, who personally appeared, the passport photos & the ID presented (as documented) were one-in-the-same; that the applicant took the oath and signed the application-all as personally witnessed by the Acceptance Agent.
Visa sponsorship is not available for this position.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities
  • Oversee every aspect of the passport application acceptance process, including the disposition of execution fees, be void of the appearance of any impropriety, either real or perceived.
  • Collect only fees authorized by the U.S. DOS.
  • Complete DOS-provided new agent training before accepting any passport applications and complete the acceptance agent refresher course every 12 months thereafter. Comply with program requirements for Annual Recertification.
  • Screen identity and citizenship documents to properly execute passport applications.
  • Submit passport applications to DOS.
  • Assist with maintaining inventory to support UAP operations.
  • Provide the full range of service options to all University of Arizona Passports customers in a courteous and professional manner.
  • Meet customer demand and provide quality passport service.
  • Ensure that all types of current passport applications and forms are always available.
  • Ensure that the current version of the Passport Agent's Reference Guide (PARG) is accessible and that its guidance is followed.
  • Cooperate with Acceptance Facility Oversight (AFO) program analysts by providing requested information during audits.
  • Provide incoming callers and visitors with basic information concerning the scope of UAP Services.
  • Hire, train and schedule student staff members.
  • Interpret and explain established guidance, policies, and procedures to assist passport applicants.
  • Maintain the security of passport transmittals and applications awaiting daily shipment to DOS. Ensure separation of Routine and Expedited applications.
  • Maintain secure records of daily transmittal forms for two years and track package shipping progress until it has arrived at DOS.
  • Only release passport application information to the customer and to Passport Services, and do not retain copies of executed applications or other personal forms or personal documents of customers.
  • Refer any requests from law enforcement officials for passport application information directly to the Regional Customer Service Manager to ensure compliance with the Privacy Act.
  • Photograph passport applicants to meet established DOS passport photograph standards.
  • Train incumbent Passport Acceptance Agents to an acute degree of detail so that they can pass a test administered by DOS and demonstrate an ability to sustain daily UAP operations.
  • Train and support student workers to accept passport applications, take passport photos, and maintain reception desk.

Knowledge, Skills, and Abilities (KSAs):
  • Ability to effectively communicate and collaborate with people from a variety of cultural backgrounds.
  • Ability to work with various groups of people.
  • Strong customer service and communication skills.
  • Excellent organizational skills and time management skills.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
  • High school diploma or high school diploma equivalency is required.
  • Minimum of 7 years of relevant experience, or equivalent combination of education and work experience.
  • Must be a U.S. Citizen.
  • Must be 18 years or older.
  • Be free of any Federal or State felony convictions related to breach of trust or moral turpitude, i.e. embezzlement, document fraud, drug offense, or dishonesty in carrying out a responsibility involving public trust.
  • Not presently on parole or probation relating to any Federal or State conviction.
  • Not participate in any relationship with another source nor delivering another service that could be perceived as a conflict-of-interest.

Preferred Qualifications
FLSA
Non-Exempt
Full Time/Part Time
Full Time
Number of Hours Worked per Week
40
Job FTE
1.0
Work Calendar
Fiscal
Job Category
University Operations
Benefits Eligible
Yes - Full Benefits
Rate of Pay
$18.15-$22.69
Compensation Type
hourly rate
Grade
4
Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level
OC4
Job Family
Customer Service
Job Function
University Operations
Type of criminal background check required:
Name-based criminal background check (non-security sensitive)
Number of Vacancies
1
Target Hire Date
Expected End Date
Contact Information for Candidates
HR-Auxiliaries@arizona.edu
Open Date
6/23/2026
Open Until Filled
Yes
Documents Needed to Apply
Resume and Cover Letter
Special Instructions to Applicant
Finalist will be asked to provide contact information for three professional references, with at least one of the references being from a supervisor.
Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.

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