San Diego, CA · On-site
$18 - $23.25/hr
... quality; processing refund/reimbursement requests; generating a credit card payment from the ... passport acceptance facilities; contacting applicants to request necessary documents; resolving ...
San Diego, CA · On-site
$18 - $23.25/hr
... quality; processing refund/reimbursement requests; generating a credit card payment from the ... passport acceptance facilities; contacting applicants to request necessary documents; resolving ...
Philadelphia, PA · On-site
$18 - $24.75/hr
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Philadelphia, PA · On-site
$18 - $24.75/hr
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Houston, TX · On-site
$21.20/hr
... Passport processing data. • Assist in training lower level Support Associates in job functions, duties, and tasks. • Assist with "not issued cases" including photocopy of application and ...
Houston, TX · On-site
$21.20/hr
... Passport processing data. • Assist in training lower level Support Associates in job functions, duties, and tasks. • Assist with "not issued cases" including photocopy of application and ...
Minneapolis, MN · On-site
$17.75 - $22.75/hr
S. - CGI Federal roles - Visa and Passport ( By playing this video you consent to Google/YouTube processing your data and using cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy ...
Minneapolis, MN · On-site
$17.75 - $22.75/hr
S. - CGI Federal roles - Visa and Passport ( By playing this video you consent to Google/YouTube processing your data and using cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy ...
New York, NY · On-site
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
New York, NY · On-site
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Washington, DC · On-site
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Washington, DC · On-site
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Tucson, AZ · On-site
Under the direction of the Passport Site Manager, Government Client Leadership, or designate, lead a team involved in all phases of passport processing, customer service, and PRISM functions.
Tucson, AZ · On-site
Under the direction of the Passport Site Manager, Government Client Leadership, or designate, lead a team involved in all phases of passport processing, customer service, and PRISM functions.
Chicago, IL · On-site
$33.50 - $43.75/hr
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Chicago, IL · On-site
$33.50 - $43.75/hr
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Kansas City, MO · On-site
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Kansas City, MO · On-site
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Los Angeles, CA · On-site
$22.87/hr
Passport Support Associate III CGI Federal is looking for experienced Support Associates to support ... Process refund/reimbursement requests. Generate a credit card payment from the applicant and ...
Los Angeles, CA · On-site
$22.87/hr
Passport Support Associate III CGI Federal is looking for experienced Support Associates to support ... Process refund/reimbursement requests. Generate a credit card payment from the applicant and ...
San Diego, CA · On-site
$18 - $23.25/hr
... quality; processing refund/reimbursement requests; generating a credit card payment from the ... passport acceptance facilities; contacting applicants to request necessary documents; resolving ...
San Diego, CA · On-site
$18 - $23.25/hr
... quality; processing refund/reimbursement requests; generating a credit card payment from the ... passport acceptance facilities; contacting applicants to request necessary documents; resolving ...
Receiving, sorting, delivering, processing, and logging all PSD passport/visa mail. * Packing quality checked passports for shipment. * Operating computer equipment including barcode scanners ...
Receiving, sorting, delivering, processing, and logging all PSD passport/visa mail. * Packing quality checked passports for shipment. * Operating computer equipment including barcode scanners ...
San Diego, CA · On-site
$23.54/hr
Passport Support Associate III Category: Administration Main location: United States, California ... Process refund/reimbursement requests. • Generate a credit card payment from the applicant and ...
San Diego, CA · On-site
$23.54/hr
Passport Support Associate III Category: Administration Main location: United States, California ... Process refund/reimbursement requests. • Generate a credit card payment from the applicant and ...
San Francisco, CA · On-site
$26.82/hr
Passport Support Associate III Category: Administration Main location: United States, California ... Process refund/reimbursement requests. • Generate a credit card payment from the applicant and ...
San Francisco, CA · On-site
$26.82/hr
Passport Support Associate III Category: Administration Main location: United States, California ... Process refund/reimbursement requests. • Generate a credit card payment from the applicant and ...
Buffalo, NY · On-site
$31.50 - $41.25/hr
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Buffalo, NY · On-site
$31.50 - $41.25/hr
Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service ...
Receiving, sorting, delivering, processing, and logging all PSD passport/visa mail. * Packing quality checked passports for shipment. * Operating computer equipment including barcode scanners ...
Receiving, sorting, delivering, processing, and logging all PSD passport/visa mail. * Packing quality checked passports for shipment. * Operating computer equipment including barcode scanners ...
Receiving, sorting, delivering, processing, and logging all PSD passport/visa mail. * Packing quality checked passports for shipment. * Operating computer equipment including barcode scanners ...
Quick apply
Receiving, sorting, delivering, processing, and logging all PSD passport/visa mail. * Packing quality checked passports for shipment. * Operating computer equipment including barcode scanners ...
Los Angeles, CA · On-site
$22.87/hr
Passport Support Associate III CGI Federal is looking for experienced Support Associates to support ... Process refund/reimbursement requests. Generate a credit card payment from the applicant and ...
Los Angeles, CA · On-site
$22.87/hr
Passport Support Associate III CGI Federal is looking for experienced Support Associates to support ... Process refund/reimbursement requests. Generate a credit card payment from the applicant and ...
Chicago, IL · On-site
$21.85/hr
Passport Data Entry Clerk III Category: Administration Main location: United States, Illinois ... Process refund/reimbursement requests. • Generate a credit card payment from the applicant and ...
Chicago, IL · On-site
$21.85/hr
Passport Data Entry Clerk III Category: Administration Main location: United States, Illinois ... Process refund/reimbursement requests. • Generate a credit card payment from the applicant and ...
Detroit, MI · On-site
$21.94/hr
Passport Support Associate III Category: Administration Main location: United States, Michigan ... Process refund/reimbursement requests. • Generate a credit card payment from the applicant and ...
Detroit, MI · On-site
$21.94/hr
Passport Support Associate III Category: Administration Main location: United States, Michigan ... Process refund/reimbursement requests. • Generate a credit card payment from the applicant and ...
$14.18 - $17.29
19% of jobs
$17.91 is the 25th percentile. Wages below this are outliers.
$17.29 - $20.39
31% of jobs
$20.39 - $23.49
7% of jobs
$23.49 - $26.60
6% of jobs
$28.73 is the 75th percentile. Wages above this are outliers.
$26.60 - $29.70
17% of jobs
$29.70 - $32.80
8% of jobs
$32.80 - $35.90
2% of jobs
$35.90 - $39.01
2% of jobs
$39.01 - $42.11
6% of jobs
$42.11 - $45.21
1% of jobs
$45.21 - $48.32
0% of jobs
$14
$25
$48
A Passport Processing job involves reviewing, verifying, and processing passport applications to ensure accuracy and compliance with government regulations. Responsibilities may include checking applicant information, verifying identification documents, handling application fees, and responding to inquiries. Workers may be employed by government agencies, passport acceptance facilities, or private service providers. Attention to detail and knowledge of passport regulations are essential for this role.
In Passport Processing, a typical day involves reviewing and verifying applications, checking supporting documents for authenticity, entering applicant data into secure systems, and communicating with applicants to resolve missing or incorrect information. You may also work closely with other government staff and law enforcement agencies to handle flagged cases or ensure compliance with federal regulations. Most work is done in an office environment, either at a passport office, government agency, or processing center. Attention to detail and adherence to strict security protocols are essential parts of the daily workflow to protect applicants' identities and expedite processing times.
To excel in Passport Processing, you need keen attention to detail, knowledge of document verification procedures, and familiarity with federal identification regulations, typically supported by a high school diploma or equivalent. Experience with government database systems such as Passport Information Electronic Records System (PIERS) or similar workflow tools is often required. Strong organizational skills, discretion, and effective communication are important soft skills in this role. These abilities ensure the accurate and secure processing of sensitive documents, minimize errors, and support timely service delivery for applicants.
$18 - $23.25/hr
Full-time
This job post has expired today. Applications are no longer accepted.
7.1
Based on 19 frontline employees who took The Breakroom Quiz
147th of 223 rated it services
Passport Support Associate III CGI Federal is looking for experienced Support Associates to support the San Diego Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. Your future duties and responsibilities include: operating various equipment for high-speed scanning, mail out, and metering of mail; preparing and mailing envelopes with correct passport and corresponding supporting documents; boxing and archiving files for storage purposes; interfacing with passport applicants at Agency/Center Information and Will-Call counters; ensuring appointment is scheduled; reviewing passport application, photograph, identification and supporting documentation for completeness prior to adjudication; ensuring the application and documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information; printing and reviewing passport books for accuracy and quality; processing refund/reimbursement requests; generating a credit card payment from the applicant and distributing completed batches to the Cashier's Office; assisting with Acceptance Agent training; assisting CSM in maintaining and cataloging electronic records of passport acceptance facilities; contacting applicants to request necessary documents; resolving undeliverable mail items by contacting the customer and appropriately documenting all actions taken in a SharePoint application; and generating correspondence to resolve application discrepancies. Required qualifications to be successful in this role include a Bachelor's Degree, four years of general office experience, three years of experience utilizing a variety of office software, specifically Microsoft Office, the ability to perform tasks while maintaining a high level of accuracy, the ability to work in one place and traverse the office on a continuing basis, constant awareness of all aspects of internal and external security, the ability to successfully complete the CGI Background Investigation, US citizenship and an ability to obtain an MRPT clearance, and the ability to frequently lift and carry up to 45 lbs. What you can expect from us includes being invited to be an owner from day 1, developing innovative solutions and building relationships with teammates and clients, shaping your career by joining a company built to grow and last, and being supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
