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Part Time Customer Retention Jobs (NOW HIRING)

Hertz

Part Time Customer Service Associate

Jackson, MS · On-site

$15/hr

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide ...

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Part Time Customer Retention information

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How much do part time customer retention jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for part time customer retention in the United States is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Retention vs Part Time Customer Service?

AspectPart Time Customer RetentionPart Time Customer Service
Primary FocusBuilding customer loyalty and reducing churnAssisting customers with inquiries and issues
Skills RequiredCommunication, relationship management, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, online platforms, retail settingsCall centers, retail stores, online support
Common TasksFollow-up campaigns, loyalty programs, retention strategiesAnswering questions, troubleshooting, providing information

While both roles involve communication with customers, Part Time Customer Retention focuses on maintaining long-term relationships and reducing churn, whereas Part Time Customer Service emphasizes resolving immediate customer issues and inquiries. Understanding these differences helps in choosing the right role based on your skills and career goals.

What cities are hiring for Part Time Customer Retention jobs? Cities with the most Part Time Customer Retention job openings:
What are the most commonly searched types of Customer Retention jobs? The most popular types of Customer Retention jobs are:
Part Time Customer Retention jobs near you
Part Time Customer Service Associate

Part Time Customer Service Associate

Hertz

Richmond, VA

$16/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

118th of 140 rated vehicle equipment hire

Job description

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.

Wage: $16.00/hr

Qualifications:

3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  • Up to 40% off the base rate of any standard Hertz rental   
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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