ZipRecruiter

Log In

1

Parking Operations Manager Jobs (NOW HIRING)

Highwoods

Parking Operations Manager

Atlanta, GA · On-site

The Parking Operations Manager is responsible for the overall management and day-to-day operations of the Company's Buckhead parking facilities, ensuring safe, efficient, and customer-focused parking ...

ABM

Parking Operations Manager

Cleveland, OH

$55K - $60K/yr

Oversee and manage Parking facility operations. Develop, recommend and implement programs, systems and procedures to ensure that garage operations are efficient and profitable and that they maintain ...

next page

Showing results 1-20

All JobsTravel JobsParking JobsParking Operations Manager Jobs

Parking Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do parking operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for parking operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a parking operations manager do?

A Parking Operations Manager oversees the daily operations of parking facilities, ensuring efficient use of space, smooth traffic flow, and a positive experience for customers. Their responsibilities include managing staff, handling maintenance issues, enforcing parking policies, and optimizing revenue collection. They may also be involved in budgeting, reporting, and implementing new technologies to improve parking services. Strong organizational and leadership skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a parking operations manager?

To thrive as a Parking Operations Manager, you need expertise in facility management, budgeting, and staff supervision, often supported by a degree in business, management, or a related field. Familiarity with parking management systems, access control technologies, and revenue tracking software is typically required. Strong leadership, problem-solving, and customer service skills help you effectively oversee teams and address the needs of both staff and patrons. These competencies are crucial for ensuring efficient operations, maximizing revenue, and maintaining high levels of customer satisfaction.

How does a parking operations manager typically collaborate with other departments to ensure smooth facility operations?

A Parking Operations Manager routinely works with security, maintenance, customer service, and finance teams to manage daily operations effectively. They coordinate with security to address safety concerns, liaise with maintenance for facility repairs, and communicate with customer service to resolve guest issues. Close collaboration with finance is also essential for budgeting and revenue tracking. This cross-functional teamwork helps maintain high service standards and ensures the facility operates efficiently.

What is the difference between Parking Operations Manager vs Parking Supervisor?

AspectParking Operations ManagerParking Supervisor
ResponsibilitiesOversees entire parking facilities, manages staff, develops policies, and ensures operational efficiency.Supervises parking staff, enforces rules, and handles daily operational issues.
CredentialsTypically requires management experience, certifications in parking or transportation management preferred.Experience in parking or customer service; certifications are less common.
Work EnvironmentOffice-based with site visits; strategic planning and administrative duties.On-site supervision, interacting directly with staff and customers.
Industry UsageCommonly used in large parking facilities, airports, and transit agencies.Found in parking lots, garages, and smaller facilities.

The Parking Operations Manager focuses on strategic oversight and management of parking facilities, while the Parking Supervisor handles daily operations and staff supervision. Both roles are essential but differ in scope and responsibilities.

More about Parking Operations Manager jobs

What cities are hiring for Parking Operations Manager jobs?

Cities with the most Parking Operations Manager job openings:

Who are the top companies hiring for Parking Operations Manager jobs?

The top employers for Parking Operations Manager jobs are:

What states have the most Parking Operations Manager jobs?

States with the most job openings for Parking Operations Manager jobs include:

What job categories do people searching Parking Operations Manager jobs look for?

The top searched job categories for Parking Operations Manager jobs are:

Parking Operations Manager jobs near you
Infographic showing various Parking Operations Manager job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Parking Operations Manager

Highwoods

Atlanta, GA • On-site

Full-time

Posted 14 days ago

Job description

The Parking Operations Manager is responsible for the overall management and day-to-day operations of the Company's Buckhead parking facilities, ensuring safe, efficient, and customer-focused parking services for monthly parkers, visitors, customers, employees, and event patrons. This position oversees parking operations, equipment maintenance, vendor performance, revenue optimization, customer service, and special event parking while maintaining the highest standards of operational excellence, safety, and financial accountability.
KEY RESPONSIBILITIES:
Parking Operations
  • Direct and oversee the daily operations of all parking facilities, including garages and surface lots.
  • Ensure safe, efficient traffic flow and enforcement of parking regulations.
  • Manage monthly, transient, visitor, reserved, and event parking programs.
  • Coordinate customer parking accommodations during construction projects, maintenance activities, and special events.
  • Monitor facility utilization and implement operational improvements to maximize efficiency and customer satisfaction.
  • Develop and maintain operating procedures and service standards for parking operations.
  • Coordinate with Customer Service to ensure timely resolution of customer inquiries, complaints, and service requests.
  • Maintain current parking credentials, SmartTags, validations, permits, and related parking inventories.

Equipment, Facilities, and Maintenance
  • Oversee the maintenance, repair, replacement, and performance of parking access and revenue control equipment, parking software, cameras, intercoms, payment devices, and associated technologies.
  • Develop and administer preventative maintenance programs for parking facilities and equipment.
  • Conduct routine inspections and operational audits of parking facilities to ensure equipment reliability, cleanliness, safety, and security.
  • Coordinate installation and maintenance of parking signage, pavement markings, directional signage, and traffic control devices.
  • Maintain inventory of parking equipment, replacement parts, supplies, and operational materials.
  • Ensure compliance with applicable payment security standards and equipment maintenance requirements.
  • Prepare recommendations, cost estimates, and project plans for capital improvements and facility repairs.

Customer Service:
  • Deliver exceptional customer service while fostering positive relationships with tenants, customers, visitors, and internal stakeholders.
  • Investigate operational issues and customer concerns, coordinating timely resolution with Customer Service and technical support teams.
  • Assist customers with parking account setup, parking validations, SmartTag issuance, account management, and parking program education.
  • Maintain high service standards through continuous monitoring, feedback, and process improvement.

Event Operations
  • Plan, coordinate, and oversee parking operations for special events.
  • Schedule and supervise event staffing, including third-party personnel, security, ambassadors, flaggers, and valet providers as applicable.
  • Program parking equipment for event rates, operating hours, and special event requirements.
  • Coordinate event logistics with venue operators, Property Management, and external partners.
  • Monitor event performance, reconcile event revenue, and maintain event documentation.

Financial Management and Revenue Optimization
  • Assist in developing annual operating and capital budgets for parking operations.
  • Monitor operating expenses and recommend cost-effective solutions.
  • Analyze parking utilization, transaction activity, revenue performance, and operational trends.
  • Prepare operational reports, revenue projections, and performance analyses.
  • Support accounts receivable processes, invoice review, collections, and parking billing administration.
  • Review competitive market pricing and recommend adjustments to parking rates to maximize revenue opportunities.
  • Support revenue assurance through operational audits and reconciliation activities.

Vendor and Contractor Management:
    • Manage third-party vendors providing parking-related services including:
    • Parking equipment maintenance
    • Janitorial services
    • Security services
    • Valet operations
    • Electrical and lighting contractors
    • Garage sweeping, pressure washing and striping
    • Traffic control services
    • Other operational service providers
  • Monitor vendor performance to ensure contractual compliance, service quality, and timely completion of work.
  • Coordinate preventive maintenance schedules and repair activities.
  • Review contractor work and authorize completion of assigned projects.

Planning, Reporting, and Continuous Improvement:
  • Conduct regular audits of parking operations, equipment performance, utilization, and revenue collection.
  • Prepare operational reports and recommendations for management.
  • Participate in strategic planning for parking operations, technology improvements, and facility enhancements.
  • Develop performance metrics and benchmark operational effectiveness.
  • Recommend operational improvements that increase efficiency, customer satisfaction, safety, and revenue performance.
  • Remain current on industry trends, parking technology, and best practices through professional development and continuing education.

QUALIFICATIONS/KNOWLEDGE, SKILLS, ABILITIES:
  • Strong leadership and organizational skills.
  • Excellent customer service orientation.
  • Strong written and verbal communication skills.
  • Ability to analyze operational and financial data and develop practical solutions.
  • Ability to prioritize multiple projects in a fast-paced environment.
  • Strong troubleshooting and problem-solving skills.
  • Ability to prepare reports, budgets, and operational analyses.
  • Ability to effectively communicate with technical and non-technical audiences.
  • Ability to establish productive working relationships with tenants, customers, vendors, and internal business partners.
  • Knowledge of parking operations, parking technologies, safety practices, and operational best practices.
  • Ability to lead teams and coordinate multiple stakeholders toward common operational goals.

EDUCATION/EXPERIENCE:
  • Associate's degree required; Facilities Management, Property Management, Hospitality, or related experience preferred.
  • Minimum of five (5) years of progressively responsible experience in parking operations, facilities operations, property management, or related operational management.
  • Experience managing parking access and revenue control systems preferred.
  • Experience with parking software platforms such as FlashParking, SKIDATA, PARCS, or similar systems preferred.
  • Experience with budgeting, financial reporting, accounts receivable, and revenue management preferred.
  • Experience managing vendors and service contracts.
  • Proficiency with Microsoft Office, including Excel and Word.

Why Join Us?
At Highwoods, we're more than just a commercial real estate company-we're in the business of creating remarkable workplaces that inspire and support growth, community, and connection. Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. Through a blend of innovation, care, and commitment to quality, we deliver exceptional spaces that are worth the commute, add value to our customers, and positively impact our communities.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day.
When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
  • Combination of office, parking facility, and outdoor work environments.
  • Frequent exposure to varying weather conditions, vehicle traffic, and construction activity.
  • Occasional evening, weekend, holiday, and on-call responsibilities to support special events and operational needs.
  • Travel between parking facilities as required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply